Crown Builders Siding & Windows, Inc.
π 3111 Monroe Rd, Charlotte, NC 28205, USA
π +1 704-375-2665
Crown Builders is a siding and exterior renovation contractor with extensive Hardie siding experience (Hardie Plank, ColorPlus Cedarmill), offering related work such as window and door installation, trim, soffit, gutters, painting, and occasional roof work. Across customer reviews, projects typically involve replacing or repairing siding (including fixes from prior poor installations) and upgrading exterior features, with high emphasis on seamless visual integration with existing structures and long-lasting finishes.
Key practical details for potential customers:
- Materials and results: Certified Hardie Plank installers; high-quality product finishes that look integrated with existing siding; some projects note energy-related benefits after new windows.
- Scope and versatility: Siding replacement (including dormers), window and door installs, trim and gutter work, soffit/gable end upgrades, and exterior painting; can handle full exterior renovations and associated finishing.
- Quality and workmanship: Crews described as meticulous, hardworking, and professional; crews often work long hours in challenging conditions and finish to vendor guidelines; multiple projects cited attention to detail and thorough workmanship.
- Project management and communication: Sales staff (notably John Helms) provide detailed estimates; owner involvement (Kevin Woods) and on-site supervision (e.g., Bobby Brady) praised; billing support (Tara Woods) noted as efficient; overall strong communication with occasional calls for improved internal coordination.
- Scheduling and timelines: Projects generally meet planned timelines, though some praise mentions delays due to high demand; when started, crews have been described as prompt and efficient, with some jobs completed in a week or less.
- Pricing and value: Pricing described as fair and within budget; many customers stated they received good value given quality and reduced future maintenance (e.g., longer-lasting siding that doesnβt require frequent painting).
- Service and warranty: Long-term service and warranty responsiveness are frequently highlighted; several reviews emphasize that Crown Builders returns to address warranty issues or post-install repairs with familiar staff.
- Customer sentiment: Overall, strong positive experiences with numerous recommendations and repeat customers; some minor issues (e.g., an initial omission of downspout work or occasional internal communication gaps) were reported but addressed.
In summary, potential customers can expect certified Hardie siding installations, integrated exterior renovations, thorough project planning, responsive customer service, competitive pricing for the quality, and strong post-install support, with most projects delivering visually seamless, durable results.
Common Materials
James Hardie fiber cement siding (Hardie Plank / ColorPlus Cedarmill),Masonite siding
Quality Rating
Excellent
Response Time
Very prompt; typically arrived as scheduled or soon after inquiries.
Common Complaints
Occasional communication gaps; project start delays due to high demand; minor post-install issues such as screens being damaged (and some small oversights like gutter downspouts/brackets not removed, fixed the same day).
Warranties Offered
Yesβthey offer warranties on products and workmanship and honor warranty issues with prompt service.
Customer Service Rating
Excellent
Pricing Feedback
Pricing was fair and within budget; good value for money.
Maintenance Tips
No explicit maintenance tips were mentioned in the reviews.