Top Siding Repair Services in Charlotte

USA

Find siding repair services in Charlotte, USA. Get addresses, service areas, ratings and reviews for siding repair companies.

🏠 20 services

Available Siding Repair Services in Charlotte, USA

Crown Builders Siding & Windows, Inc.

(4.9)
224 reviews

πŸ“ 3111 Monroe Rd, Charlotte, NC 28205, USA

πŸ“ž +1 704-375-2665

Crown Builders is a siding and exterior renovation contractor with extensive Hardie siding experience (Hardie Plank, ColorPlus Cedarmill), offering related work such as window and door installation, trim, soffit, gutters, painting, and occasional roof work. Across customer reviews, projects typically involve replacing or repairing siding (including fixes from prior poor installations) and upgrading exterior features, with high emphasis on seamless visual integration with existing structures and long-lasting finishes.

Key practical details for potential customers:
- Materials and results: Certified Hardie Plank installers; high-quality product finishes that look integrated with existing siding; some projects note energy-related benefits after new windows.
- Scope and versatility: Siding replacement (including dormers), window and door installs, trim and gutter work, soffit/gable end upgrades, and exterior painting; can handle full exterior renovations and associated finishing.
- Quality and workmanship: Crews described as meticulous, hardworking, and professional; crews often work long hours in challenging conditions and finish to vendor guidelines; multiple projects cited attention to detail and thorough workmanship.
- Project management and communication: Sales staff (notably John Helms) provide detailed estimates; owner involvement (Kevin Woods) and on-site supervision (e.g., Bobby Brady) praised; billing support (Tara Woods) noted as efficient; overall strong communication with occasional calls for improved internal coordination.
- Scheduling and timelines: Projects generally meet planned timelines, though some praise mentions delays due to high demand; when started, crews have been described as prompt and efficient, with some jobs completed in a week or less.
- Pricing and value: Pricing described as fair and within budget; many customers stated they received good value given quality and reduced future maintenance (e.g., longer-lasting siding that doesn’t require frequent painting).
- Service and warranty: Long-term service and warranty responsiveness are frequently highlighted; several reviews emphasize that Crown Builders returns to address warranty issues or post-install repairs with familiar staff.
- Customer sentiment: Overall, strong positive experiences with numerous recommendations and repeat customers; some minor issues (e.g., an initial omission of downspout work or occasional internal communication gaps) were reported but addressed.

In summary, potential customers can expect certified Hardie siding installations, integrated exterior renovations, thorough project planning, responsive customer service, competitive pricing for the quality, and strong post-install support, with most projects delivering visually seamless, durable results.

πŸ—οΈ Common Materials

James Hardie fiber cement siding (Hardie Plank / ColorPlus Cedarmill),Masonite siding

⭐ Quality Rating

Excellent

⏱️ Response Time

Very prompt; typically arrived as scheduled or soon after inquiries.

πŸ“ Common Complaints

Occasional communication gaps; project start delays due to high demand; minor post-install issues such as screens being damaged (and some small oversights like gutter downspouts/brackets not removed, fixed the same day).

πŸ›‘οΈ Warranties Offered

Yesβ€”they offer warranties on products and workmanship and honor warranty issues with prompt service.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing was fair and within budget; good value for money.

πŸ”§ Maintenance Tips

No explicit maintenance tips were mentioned in the reviews.

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Kaiser Siding and Roofing LLC

(4.8)
322 reviews

πŸ“ 2923 S Tryon St STE 230, Charlotte, NC 28203, USA

πŸ“ž +1 704-612-2947

Customer reviews for Kaiser Siding and Roofing show generally positive experiences with roof replacements and siding projects, highlighting strong communication, responsiveness, professionalism, and thorough handling of insurance processes. Staff such as Pat Buckley and Patrick are repeatedly praised for expertise and customer service. Some reviews note issues with workmanship that affected personal property (e.g., patio items) and a few reports of messy work, but many customers commend the quality of installation and timely updates. The reviews reference warranty work and the use of Owens Corning roofing materials, with pricing described as fair and value-for-money overall.

πŸ—οΈ Common Materials

Roofing shingles (Owens Corning) with flashing and ice/water membrane; gutters and downspouts; fascia; siding project mentioned.

⭐ Quality Rating

Good

⏱️ Response Time

Very fast; often almost instantly after initial contact

πŸ“ Common Complaints

Messy workmanship and not taking care of personal belongings; reports of property disruption (e.g., damaged patio items) and issues with downspouts/nails in the spout.

πŸ›‘οΈ Warranties Offered

Warranty work mentioned; repairs performed under warranty; some coordination with Owens Corning.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing described as fast, fair, and providing good value; customers noted obtaining quotes and appreciated honest assessments.

πŸ”§ Maintenance Tips

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Roofing And Siding Repair Tech LLC.

(4.8)
32 reviews

πŸ“ 5915 Hunters Crossing Ln, Charlotte, NC 28215, USA

πŸ“ž +1 980-310-4983

- Overall sentiment is predominantly positive with one negative note: one reviewer said they would not use the service again.
- Services performed include roofing and siding work, with examples such as vinyl siding replacement to James Hardie, fascia replacement (metal wrap), wood rot repair, painting, and a full roof replacement with ridge vents.
- Timeliness and communication: multiple reviewers reported quick responses, timely estimates, and on-time or early arrivals; some noted thorough explanations of the process and responsiveness to questions.
- Pricing and value: pricing described as fair or reasonable, with mentions that Eduardo’s lower overhead helps keep costs down; several reviewers felt they received good value and did not experience upselling.
- Work quality and professionalism: common praise for neat, professional workmanship and thorough clean-up; several accounts of crews staying late to complete tasks, being honest and fair, and delivering beyond the bid in some cases.
- Notable anecdotes: some reviewers highlighted extra efforts (e.g., going beyond the requested scope, removing an unused satellite dish, delaying lunch to accommodate a family schedule); one reviewer specified coordinating via a listed phone number.
- Specific strengths cited: knowledge and craftsmanship in roofing and siding, punctuality, polite and patient communication, and reliability.

πŸ—οΈ Common Materials

Vinyl siding,James Hardie fiber cement siding (HardiePlank)

⭐ Quality Rating

Excellent

⏱️ Response Time

Very quick/rapid response; prompt scheduling

πŸ“ Common Complaints

Few complaints; one reviewer would not use the service again.

πŸ›‘οΈ Warranties Offered

Not specified/not mentioned in reviews

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing is fair and reasonable; good value; no upselling

πŸ”§ Maintenance Tips

No maintenance tips mentioned

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Hunter Exteriors

(5)
97 reviews

πŸ“ 857 Spring Oaks Dr, Weddington, NC 28104, USA

πŸ“ž +1 704-412-4037

Hunter Exteriors NC, led by Jason and Stephen, consistently receives positive, factual feedback for exterior renovation work including roofing, gutters, siding, and porch projects. Customers emphasize professional conduct, strong communication, and reliable service, often noting assistance with insurance coordination and clear project updates with photos.

Key practical details from the experiences:
- Reliability and timeliness: crews are described as arriving on schedule, with supervision on-site to ensure smooth progress; projects are completed with attention to timelines and quality.
- Communication and transparency: Jason and Stephen are highlighted as primary contacts, providing regular updates, status reports, and guidance through insurance processes.
- Quality of workmanship: work is described as thorough and high quality, with attention to detail, proper matching of materials (e.g., shingles), and clean, orderly job sites after completion.
- Problem-solving and extra effort: examples include addressing issues beyond the original scope (e.g., porch roof attention, repairing damage left by another contractor) and rapid responses to problems (e.g., same-day fixes for leaks or damage).
- Cleanliness and site maintenance: multiple reviews mention leaving properties clean with no nails or debris.
- Scope of work and outcomes: clients report successful roof replacements, gutter installations or replacements, siding repairs or redoes, and enhancements like screened-in porches, often noting a fresh, finished exterior.
- Pricing: several reviews describe pricing as competitive or reasonable relative to other contractors.
- Overall satisfaction: customers frequently express high satisfaction, willingness to reuse the company, and strong recommendations for future exterior projects.

πŸ—οΈ Common Materials

General exterior siding (specific materials not specified in the reviews)

⭐ Quality Rating

Excellent

⏱️ Response Time

Same-day / rapid response

πŸ“ Common Complaints

Very few complaints; when issues occurred they were minor and addressed promptly,Any issues raised were often related to prior contractor work or insurance coordination rather than Hunter Exteriors' performance

πŸ›‘οΈ Warranties Offered

Not specified in the reviews

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Competitive and reasonable pricing; good value for money

πŸ”§ Maintenance Tips

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Nc Alpha Construction LLC

(5)
31 reviews

πŸ“ 727 Yorkdale Dr, Charlotte, NC 28217, USA

πŸ“ž +1 704-954-9863

NC Alpha Construction specializes in exterior siding and related repairs, frequently using James Hardie cementitious siding (Hardie Plank) and, in at least one project, vinyl siding. Projects commonly include siding replacement, trim, soffits, fascia, gutters, roofing, porches, and related finishing work. Customers describe the workmanship as excellent, the crews professional, efficient, and courteous, with strong attention to detail. Projects are completed quickly, often within weeks, and pricing is described as reasonable. A few reviews note minor issues such as debris left behind, a broken solar light, muddy lawns, and occasional language barriers, but overall satisfaction is high and customers say they would hire again.

πŸ—οΈ Common Materials

James Hardie cementitious siding (Hardie Plank),vinyl siding

⭐ Quality Rating

Excellent

⏱️ Response Time

Prompt and responsive; no specific timeframes cited in reviews.

πŸ“ Common Complaints

Debris left in gutters/yard after siding/gutter work,Damaged solar lights,Language barriers leading to communication issues,Mud/trampled lawn during work with some compensation provided

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally positive; described as reasonable with good value for the work (several reviews note a reasonable price and good value).

πŸ”§ Maintenance Tips

None mentioned

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Southern Industries Home Improvements

(4.7)
493 reviews

πŸ“ 4916 Sirus Ln, Charlotte, NC 28208, USA

πŸ“ž +1 704-703-2616

Reviews for the siding repair business are mixed. Several customers praised the team for professionalism, thorough explanations, and high-quality materials, and some indicated positive experiences with scheduling and service. However, there are notable negatives including a bait-and-switch incident, miscommunication, missed appointments, unannounced installation of a different product, and difficulties with getting responses. Pricing is described as both fair and high by different customers. Prospective clients should verify the exact scope, pricing, timing, and warranty details in writing before proceeding.

πŸ—οΈ Common Materials

gutters/gutter systems,siding (general)

⭐ Quality Rating

Good

⏱️ Response Time

Typically within 24-48 hours; some reviews note delays or missed appointments.

πŸ“ Common Complaints

bait-and-switch or misrepresentation of products/services,installing a different product than shown or promised,poor communication and difficulty reaching the company,missed or rescheduled appointments without timely follow-up,perceived high pricing or value concerns,pressure to sign quickly or deposit/balance pressure,some reports of unresponsiveness or failed follow-ups

πŸ›‘οΈ Warranties Offered

Warranties/guarantees were discussed in some interactions, but specific terms are not stated in the reviews.

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Mixed; some customers felt pricing was fair or competitive, while others felt it was on the high side.

πŸ”§ Maintenance Tips

No explicit maintenance or repair tips are mentioned in the reviews.

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Affordable Siding, Windows & Roofing

(4.1)
47 reviews

πŸ“ 4927 Monroe Rd, Charlotte, NC 28205, USA

πŸ“ž +1 704-536-6225

- Overall impression: Customer experiences are largely positive, with frequent praise for professionalism, workmanship, cleanliness, and communication. A few reviews note concerns about pricing and one negative experience regarding a refund dispute.

- Services offered and results: The company handles siding replacement (including James Hardie), window replacement (with a lifetime transferable warranty on windows), exterior doors, roofing, gutters, porch/back-porch work, and related exterior improvements. Reported outcomes include enhanced curb appeal, high-quality finishes, and durable installations. Some projects are completed quickly (sometimes in a day), while others involve larger remodeling efforts.

- Service quality and staff behavior: Customers frequently commend courteous, respectful, and hard-working crews who are careful with property and pets, maintain clean work sites, and show pride in their workmanship. Long-tenured staff and a family-like team atmosphere are mentioned positively.

- Scheduling and timelines: Scheduling ranges from prompt to several weeks out, depending on the project and availability. One common theme is that supply chain issues can affect timing, particularly for custom window orders, sometimes causing months of wait.

- Pricing and quotes: Pricing is described by reviewers as both premium and competitive, depending on the project and comparison. Some customers note they were the most expensive quote, while others felt pricing offered good value. The guidance to obtain multiple quotes is commonly suggested.

- Warranty and aftercare: Windows typically come with a lifetime transferable warranty. Post-install service availability varies in reviews, with some customers reporting strong ongoing support and others noting difficulty in obtaining service after the initial install.

- Notable caveats: A minority of reviews raise concerns, including a dispute over a deposit refund tied to a personal emergency and alleged misrepresentation. Potential customers may want to review contract terms (payments, deposits, and refund policies) carefully.

- Who this may suit: Homeowners planning exterior remodeling or upgrades (siding, windows, doors, roofing, gutters) who value professional installation, thorough site cleanup, and a transferable window warranty; buyers comparing quotes should factor in potential price differences and verify terms for refunds and post-install service.

πŸ—οΈ Common Materials

James Hardie fiber cement siding (Hardie board)

⭐ Quality Rating

Excellent

⏱️ Response Time

Generally on-time and scheduled promptly; several reviews mention arriving when committed

πŸ“ Common Complaints

Pricing concerns (perceived high quotes and refund/sales issues); some complaints about after-install pricing

πŸ›‘οΈ Warranties Offered

Lifetime transferable warranty on windows

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing is mixed: some reviews describe high prices or being the most expensive quote, others note competitive pricing and good value for quality

πŸ”§ Maintenance Tips

No maintenance tips mentioned

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Homefix Roofing and Window Installation of Charlotte

(4.6)
189 reviews

πŸ“ 3029 Horseshoe Ln Suite B, Charlotte, NC 28208, USA

πŸ“ž +1 704-327-2591

Reviews cover exterior remodeling projects including siding, doors, windows, roofing, and solar shingles. Experiences are mixed: some customers praise knowledgeable staff, thorough explanations, and high-quality results, while others report communication problems, scheduling delays, paperwork errors, and slow or inconsistent responsiveness. A 50-year warranty is mentioned by some buyers, and pricing feedback ranges from competitive quotes to perceived overpricing. Additional concerns include safety hook installation on roofs, nails left in yards, and a pattern of having to chase updates. Potential customers should expect variability in communication and scheduling, but positive product outcomes when projects run smoothly.

πŸ—οΈ Common Materials

solar shingles,glass (doors/windows),siding,roofing materials (unspecified)

⭐ Quality Rating

Fair

⏱️ Response Time

Mixed; some reviews note slow response or difficulty getting answers, while others describe prompt contact from certain staff.

πŸ“ Common Complaints

poor communication / unresponsiveness,scheduling delays and frequent rescheduling,paperwork errors and miscommunications (e.g., door/window orders and directions),difficulty reaching the right supervisor or department,after-work issues such as nails or screws left in the yard,persistent or unwanted follow-up calls,concerns about roof safety equipment (e.g., only one set of safety hooks installed)

πŸ›‘οΈ Warranties Offered

50-year warranty

πŸ‘₯ Customer Service Rating

Fair

πŸ’° Pricing Feedback

some customers felt pricing was competitive or the best quote they received,other customers perceived pricing as overpriced

πŸ”§ Maintenance Tips

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Belk Builders

(4.7)
103 reviews

πŸ“ 401 Hawthorne Ln #110, Charlotte, NC 28204, USA

πŸ“ž +1 704-400-4710

Neutral summary: Customer reviews consistently describe Belk Builders as a professional, on-time siding contractor (often installing Hardie cement-board siding) who also handles windows and gutters. Results are described as high quality with strong attention to detail and clear communication, and pricing is seen as fair or reasonable. Common references include quick scheduling and execution, thorough cleanup, and responsive follow-up. Some reviews mention rot-related repairs and pest damage (carpenter ants) that were addressed. No warranties or guarantees are explicitly mentioned in the reviews.

πŸ—οΈ Common Materials

Hardie siding (cement board/Hardieboard), including blue cement board; James Hardie product line mentioned.

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically quick response and scheduling; projects finished promptly with on-time performance and clear updates during the process.

πŸ“ Common Complaints

Rotten siding/wood rot and pest-related damage (e.g., carpenter ants) that required repairs; no persistent service issues were highlighted beyond addressing these problems.

πŸ›‘οΈ Warranties Offered

Not mentioned in reviews

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally positive; quotes are described as fair or competitive with good value for the money.

πŸ”§ Maintenance Tips

Consider color-through Hardie cement board to avoid painting; regular inspections for rot and pests to catch issues early.

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TruGuard

(4.8)
320 reviews

πŸ“ 13087 Bleinheim Ln A, Matthews, NC 28105, USA

πŸ“ž +1 704-544-0455

Reviews consistently praise TruGuard for siding, gutter, and roofing work, with emphasis on professionalism, clear communication, and high-quality results. Projects referenced include replacement siding, roof work, soffit and fascia, and window replacements. Jobs are described as completed efficiently (often in about two days) and on budget, with strong customer advocacy in the Charlotte area.

πŸ—οΈ Common Materials

No specific siding materials are named in the reviews; references to siding generally, along with associated services such as gutters, roofing, soffit, fascia, and windows.

⭐ Quality Rating

Excellent

⏱️ Response Time

Not specified

πŸ“ Common Complaints

None mentioned

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive; some references to value for money and projects completed on budget

πŸ”§ Maintenance Tips

None mentioned

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Southern Home Services

(5)
157 reviews

πŸ“ 9307 Monroe Rd O, Charlotte, NC 28270, USA

πŸ“ž +1 704-669-8717

Southern Home Services (SHS) is a multi-service exterior contractor focusing on siding repair, roofing, gutters, windows, doors, and painting. Reviews are overwhelmingly positive, highlighting clear quotes, on-time arrivals, efficient workmanship, thorough communication, and strong customer service. Materials referenced include James Hardie fiber cement siding (Hardie board), with several projects noting the importance of matching existing siding. Project durations vary from an afternoon for gutter work to about nine days for residing a home. Pricing is described as budget-conscious with competitive quotes, and customers frequently express willingness to recommend SHS.

πŸ—οΈ Common Materials

James Hardie fiber cement siding (Hardie board) is explicitly mentioned; one review notes replacing hardy board siding and matching existing siding.

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically within 24 hours for service requests; some urgent repairs were completed within a day or an afternoon; overall, scheduling and arrival are described as on time.

πŸ“ Common Complaints

Very few negative comments; no major issues reported. A minor note mentions elevating rain barrels for drainage during gutter work; pricing is generally described as fair and transparent.

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Quotes are described as thorough and transparent; customers note budgeting alignment and competitive or lower pricing compared to other companies; value for money is consistently highlighted.

πŸ”§ Maintenance Tips

If installing rain barrels with gutters, elevate the barrels (e.g., on bricks) to improve drainage; plan for proper gutter drainage when replacing gutters.

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One Solutions

(5)
53 reviews

πŸ“ 4715 Park Rd b, Charlotte, NC 28209, USA

πŸ“ž +1 704-845-4600

- Companies referenced: A-1 Roofing and Siding, and A-One Roofing and Siding (appearing to be the same provider across reviews).
- Services cited: roof replacement, fascia repair, gutter adjustments/guards; some mentions of insurance coordination and claim handling.
- Turnaround and workmanship: several projects completed in one day; crews described as early-starting, fast, and thorough; strong cleanup after work.
- Customer service: noted as professional, friendly, patient, and non-pushy; staff explained options clearly and guided customers through the process; multiple channels of communication (in person, phone, email).
- Insurance coordination: staff (notably Norman, Chris Crosby) assisted with damage assessment, paperwork, and insurer communications; helped ensure coverage and next steps.
- Pricing: quotes generally adhered to; some mentions of upgrades or added value at no extra cost; described as fair.
- Notable staff mentioned: Norman (Project Manager), Luciano Fraga, Chris Crosby, Lee and Dani.
- Outcomes: customers report improved appearance and integrity of roofs, reliable performance after repairs, and satisfactory cleanup and follow-up.
- Overall sentiment: consistently positive with multiple customers stating they would recommend the company; no negative reviews included in the provided notes.
- Practical takeaway for potential customers: expect on-site work to be completed quickly (sometimes in one day), strong guidance through insurance processes, clear communication, and professional crews with emphasis on follow-up and cleanup.

πŸ—οΈ Common Materials

Roofing shingles are the most mentioned; no specific siding materials are named in the reviews.

⭐ Quality Rating

Excellent

⏱️ Response Time

Same day to 1 day; reviews note prompt service and quick completion (often within one day).

πŸ“ Common Complaints

No significant complaints; reviews are overwhelmingly positive about communication, speed, and value.

πŸ›‘οΈ Warranties Offered

Not specified in the reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Prices were fair; quotes were honored with little to no surprise increases, indicating good value.

πŸ”§ Maintenance Tips

No explicit maintenance tips mentioned.

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Hatch Homes

(4.8)
56 reviews

πŸ“ 10130 Mallard Creek Rd Suite 300, Charlotte, NC 28262, USA

πŸ“ž +1 980-355-2075

Hatch Homes specializes in siding replacement using James Hardie fiber cement, with projects involving cedar, Masonite, and vinyl siding. Customers report strong project management (notably by Patrick or Arnaldo), thorough communication, and high quality workmanship, often describing results as excellent and good value. Lead times varied, with some reviews noting long wait times between inquiry and site work. Once underway, updates were frequent and punch list items were addressed. Pricing is generally seen as fair for the quality, with detailed quotes and transparency; warranties are not explicitly stated in the reviews.

πŸ—οΈ Common Materials

James Hardie fiber cement siding (Hardie board/plank), cedar siding, Masonite, and vinyl siding are mentioned in the reviews.

⭐ Quality Rating

Excellent

⏱️ Response Time

Lead times ranged from weeks to months before site work began in some cases; once engaged, communication and updates were frequent (weekly).

πŸ“ Common Complaints

Scheduling delays and long lead times; occasional miscommunication or delays in repair scheduling; post-install punch-list items needing follow-up; one review noted on-site safety/logistics issues during transport.

πŸ›‘οΈ Warranties Offered

Not explicitly stated in the reviews; there is mention of education about James Hardie warranties with proper installation, but no Hatch Homes warranty is described.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Prices are described as fair for the quality; not the cheapest option; quotes are detailed and transparent with discussion of potential savings if more affordable options are chosen.

πŸ”§ Maintenance Tips

Specific maintenance tips are not detailed in the reviews; Hatch Homes reportedly provided maintenance and care information for siding and gutters after completion.

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Signature Exteriors

(5)
578 reviews

πŸ“ 210 N Church St, Charlotte, NC 28202, USA

πŸ“ž +1 704-941-6961

Customer experiences with Signature Exteriors are largely positive, emphasizing prompt responsiveness, detailed estimates, and transparent pricing from consultants such as Jacob Jones and John Hannaway. Several reviews highlight the firm’s ability to guide customers through insurance claims, coordinate specialists when needed, and deliver thorough roof inspections (interior and exterior) with clear explanations of the process.

Work setups are frequently described as efficient: quick scheduling, in many cases a one-day or morning-only roof replacement, early-start crews, and comprehensive debris cleanup. Projects often include professional project management (notably Jennifer Brown) and reliable communication throughout, with customers reporting high workmanship quality and ongoing updates. The team is praised for expertise in repairing leaks, responding to hail damage, matching shingles, and ensuring proper cleanup.

Common themes also include strong customer service, honesty (with limited upselling), and a willingness to work with insurance adjusters to ease the process. A minority note a scheduling hiccup related to interior repairs (late arrival and lack of timely updates), but overall satisfaction remains high and many reviewers state they would recommend Signature Exteriors or hire them again for roofing, gutters, or related exterior work.

πŸ—οΈ Common Materials

No specific siding materials mentioned; reviews focus on roofing materials. shingles, plywood referenced as roofing materials.

⭐ Quality Rating

Excellent

⏱️ Response Time

Same-day to next-day responses in most cases

πŸ“ Common Complaints

Occasional communication delays and scheduling/timing issues, especially with interior repairs

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Competitive pricing with good value for quality; not always the lowest price but worth it

πŸ”§ Maintenance Tips

No maintenance tips mentioned

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Keyway Construction & Roofing

(4.8)
71 reviews

πŸ“ 740 Stallings Rd, Matthews, NC 28104, USA

πŸ“ž +1 704-847-7119

- Overall impression: Most customers describe Keyway Construction and Roofing as high-quality, professional, and reliable, with strong workmanship and thorough cleanup. A minority note communication or scheduling gaps.

- Services provided: roof repair and replacement; new roof sheathing; James Hardie cedar siding; wood rot repair; deck and porch work (railing, steps); house wrap, flashing, painting, drywall; gutter and trim work; exterior repairs.

- Timeliness: Several projects started on time and finished within projected timelines. Some customers experienced long delays (including reports of up to 13 months to complete painting) or difficulty securing a finish date.

- Pricing: Generally described as fair or reasonable; several comments cite good value for the work. Specific examples include a $2,200 project with a remaining $100 to be paid later and expectations about painting scope.

- Communication: The majority report clear, responsive communication; a few instances of delays in replies or follow-up.

- Quality and results: Repeated praise for quality of work, attention to detail, and effective rot/structural repairs. Customers highlight successful handling of related issues (e.g., gutter, siding, painting) and strong clean-up.

- Customer loyalty: Many customers become repeat clients or would hire again, citing reliability and thoroughness.

- notable caveats: Occasional negative experiences include ghosting after repeated inquiries and unclear scope regarding painting inclusion, leading to unfinished work or misaligned expectations.

πŸ—οΈ Common Materials

James Hardie cedar siding (fiber cement)

⭐ Quality Rating

Excellent

⏱️ Response Time

Within 24 hours of inquiry (often same day).

πŸ“ Common Complaints

Delays in completing jobs or finishing promised work, including painting, and inconsistent follow-up/communication

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally fair and reasonable; customers note good value for quality work

πŸ”§ Maintenance Tips

Not mentioned

View Details

Charlotte's Best Roofing and Gutters

(5)
210 reviews

πŸ“ 6047 Tyvola Glen Cir Unit 222, Charlotte, NC 28217, USA

πŸ“ž +1 704-345-9446

Overall, customers report a consistently positive experience with Charlotte’s Best Roofing and Gutters, highlighting responsiveness, clear communication, and thorough, professional work on roofing, gutters, and siding. Many clients note the ability to work with insurance, multiple price-point options, and quick turnaround times.

Key practical details mentioned:
- Speed and accessibility: next-day or prompt responses, on-site inspections, and rapid project initiation; some jobs completed in one day.
- Communication and transparency: proactive updates, honest assessments, and minimal upselling; some reviewers were referred to a trusted handyperson when a repair was small.
- Services and outcomes: roof repairs/replacements, gutter re-installation/replacements, siding work, wood rot repairs, installing water-directing spouts, and even related tasks (e.g., furnace cap replacements); many clients praise thorough workmanship and clean, careful project completion with attention to protecting landscaping.
- Options and value: clear price points and multiple approaches to tackle problems; some reviews note competitive pricing and even beating competitors.
- Visual and functional results: wide selection of tile/color options; durable, clean finishes; some projects completed with added unexpected benefits (e.g., minor repairs found and addressed at no significant extra cost).

Mixed feedback:
- A minority of reviews describe a negative experience, citing issues such as a defective job, leaks after rain, delays in response, incomplete gutter work, nails left on-site, and dissatisfaction with management. One reviewer also questioned the accuracy of a respondent’s account. These outlying experiences contrast with the prevailing positive feedback.

In summary, most customers would likely recommend the company for roofing, gutters, and siding needs, given their reported reliability, transparency, range of services, and willingness to guide customers through the insurance process. Potential customers may still want to confirm scope, timelines, and written guarantees to mitigate the few negative experiences described.

πŸ—οΈ Common Materials

Wood siding

⭐ Quality Rating

Excellent

⏱️ Response Time

Next-day (within 24 hours)

πŸ“ Common Complaints

Occasional workmanship issues and leaks from improper repairs,Communication delays or poor responsiveness,Unfinished work or missing items (e.g., gutters, nails left on property)

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Competitive pricing and good value for money

πŸ”§ Maintenance Tips

None mentioned

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Legacy Home Remodeling

(4.9)
461 reviews

πŸ“ 9013 Perimeter Woods Dr Suite E, Charlotte, NC 28216, USA

πŸ“ž +1 704-386-6672

- Experiences with Legacy Home Remodeling are mixed. Many customers praise the sales staff (notably Paul Johnson, Riley, Nina) for punctuality, professionalism, product knowledge, and patient explanations.
- Appointments: Reps often respond quickly and provide thorough in-home presentations; some schedules were arranged around work, including Saturday visits. One caller canceled after being told both homeowners must attend, which affected their plans.
- Sales and proposals: Presentations included product details, samples, warranties, and assurances about trained installers; several customers noted competitive pricing and occasional price adjustments.
- Windows/doors wording: Multiple reviews highlight successful window and/or front door installations, with high satisfaction, attractive results, and appreciative comments about the process and staff.
- Siding/gutters: Positive remarks on siding options and gutter-related projects; customers express excitement about upcoming installations and gutter protection plans.
- Installation quality concerns (some customers): A notable subset reports issues with outsourced crews, delays, and workmanship problems (e.g., missing components like 45s, siding concaving, loose/jagged edges). Repairs were often required and could take weeks, with some frustration at supervision levels.
- Project management and communication: Communication is generally strong when interactions go smoothly, but some customers feel overlooked by management or owners and report being pressured to sign off before all issues are resolved.
- Timelines and cleanup: Occasional issues include extra materials being ordered, debris left behind, and incomplete early work that later required correction.
- Overall takeaway for potential customers: Expect knowledgeable, personable reps and solid product discussions; prepare for potential variability in installation quality and on-site supervision, and verify timelines, warranty details, and post-installation follow-up before committing.

πŸ—οΈ Common Materials

No specific siding materials are named in the reviews; siding is referenced generally. Mentions include windows/doors but no material type.

⭐ Quality Rating

Good

⏱️ Response Time

Very fast; within minutes of inquiry

πŸ“ Common Complaints

Inconsistent workmanship and finish quality, missed details and fixes, sloppy siding work, inadequate supervision, over-ordering or unnecessary materials, debris left on site, and scheduling/communication issues.

πŸ›‘οΈ Warranties Offered

Warranty exists per reviews, but terms are not specified.

πŸ‘₯ Customer Service Rating

Good

πŸ’° Pricing Feedback

Pricing is generally described as competitive and offering good value; some positive remarks about getting a price reduction or choosing based on budget; not explicit about cost/quote details.

πŸ”§ Maintenance Tips

None mentioned.

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Horizon Roofing & Restoration

(5)
227 reviews

πŸ“ 429 East Blvd, Charlotte, NC 28203, USA

πŸ“ž +1 980-275-1085

- Overall sentiment is highly positive, with many customers recommending Horizon Roofing for roofing, gutters, and related work.
- Staff and communication: Frequent praise for Jacob (and Cody Cowan) as professional, honest, and thorough in explaining the process; other team members (Jason, Paul Head, Jordan) are also commended for professionalism and helpfulness.
- Process and workmanship: Customers value detailed process walkthroughs, guidance on best practices to avoid issues, and workmanship described as high quality and done correctly without shortcuts.
- Pricing and value: Pricing is generally described as competitive and fair; several reviews note good value for the quality. In one case, Horizon’s estimate (~$500) was dramatically lower than a prior quote from another company (~$2,500–$3,200).
- Turnaround and efficiency: Jobs are often completed quickly, with some projects finished in a single day.
- Cleanup and site maintenance: Cleanup is described as thorough, with debris removal and nails accounted for.
- Reliability and trust: The company is regarded as dependable, with positive references from HOA leadership and clients alike.
- Repeat business and referrals: Multiple customers express intent to use Horizon again and to refer others.

πŸ—οΈ Common Materials

⭐ Quality Rating

Excellent

⏱️ Response Time

Not specified

πŸ“ Common Complaints

No complaints noted

πŸ›‘οΈ Warranties Offered

None mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Value for money is excellent; pricing is competitive; customers feel the price was worth it.

πŸ”§ Maintenance Tips

None

View Details

Ideal Siding Charlotte

(5)
28 reviews

πŸ“ 4242 Denbigh Dr, Charlotte, NC 28226, USA

πŸ“ž +1 704-459-5265

- Project scope: Replaced original cedar lap siding with James Hardie siding on a 41-year-old home, with the color and painting effectively included as part of the package (James Hardie includes a paint warranty).

- Decision context: The homeowner weighed repair vs. full replacement costs and chose replacement for long-term value, aided by Michael at Ideal Siding who recommended James Hardie for durability and warranty.

- Pricing and quotes: The homeowner obtained four written estimates; Ideal’s quote was competitive, and they price-matched a lower quote. They also reported feeling no pressure to buy.

- Process and communication: Michael met with the homeowners to review the work plan, payment procedures, and expectations; the project started within two weeks of scheduling. Throughout, communication was described as clear and timely.

- Installation experience: The crew was punctual, professional, and kept the property clean. The project was completed on or ahead of schedule, with daily on-site quality checks by Michael. Minor snags were promptly addressed.

- Schedule and duration: Typical projects of this type ranged from about five days to two weeks, with larger homes sometimes taking longer; the testimonial notes indicate timely completion.

- Quality and warranty: A strong workmanship warranty complemented the James Hardie product warranty, and the finished siding was described as aesthetically improved with high attention to detail.

- Customer sentiment: Overall feedback was highly positive, with reviewers praising honesty, responsiveness, and professionalism. Several testimonials stated they would use Ideal Siding again and would highly recommend them.

- Practical considerations: Reviewers noted that driveways can get dirty during work, but post-project power washing restored cleanliness. Quick responses to questions and issues were repeatedly highlighted as a strength.

πŸ—οΈ Common Materials

James Hardie fiber cement siding,cedar siding

⭐ Quality Rating

Excellent

⏱️ Response Time

Within minutes

πŸ“ Common Complaints

Minor installation snags,Driveway may get dirty and tire marks; power washing recommended afterward

πŸ›‘οΈ Warranties Offered

Strong workmanship warranty on installation,James Hardie product warranty

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Quotes were competitive and fair; they price-matched a lower quote and offered good value for money.

πŸ”§ Maintenance Tips

No specific maintenance tips mentioned.

View Details

Storm Guard of Charlotte

(4.9)
255 reviews

πŸ“ 810 Tyvola Rd STE 120, Charlotte, NC 28217, USA

πŸ“ž +1 980-372-6181

- Overall impressions: Customers describe Storm Guard as delivering a smooth, easy-to-navigate experience from inspection through roof replacement, with helpful assistance on insurance claims and strong communication.

- Process and communication: Repeated notes of clear explanations, timely updates, and photos of issues shown to customers. Appointments were often on time, and some customers appreciated not being pressured by salespeople. Several reviews mention ongoing communication handled by Storm Guard staff.

- Insurance and claims handling: Multiple customers report Storm Guard helped file and secure insurance approval, sometimes taking over communications with the insurer. Several reviews mention the insurance estimate being honored and the process becoming easier as a result.

- Work quality and timing: Crews are described as professional and hardworking, with roof replacements completed in a single day in several cases. Cleanup and additional repairs were noted as thorough in some reviews. Some customers reported the crews addressed minor issues like nails and sealant, and in certain cases interior work (drywall, gutter work, painting) followed the roof job.

- Pricing and value: Several reviewers describe prices as reasonable and insurance-claim related work as cost-effective; some reviews mention choosing to pay out-of-pocket for additional items like larger gutters.

- Customer experience and referrals: Staff are frequently cited by name (e.g., Travis, Isaac, Eric, Brandon Pulley, Nelson, Ms. Lopez) for courtesy, honesty, responsiveness, and professionalism. Many reviewers state they would recommend Storm Guard and would use the company again.

- Notable service details: Free assessments or inspections, on-site photos and explanations, and in some cases same-day inspections or rapid responses after storm events. Some customers appreciate the availability for quick scheduling after storm damage.

πŸ—οΈ Common Materials

No siding materials mentioned; reviews focus on roofing (roof shingles) and gutters.

⭐ Quality Rating

Excellent

⏱️ Response Time

Same day to within hours (quick response and on-time visits)

πŸ“ Common Complaints

No significant complaints; experiences described as easy, transparent, courteous.

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Very reasonable pricing; good value for money; insurance estimates honored.

πŸ”§ Maintenance Tips

No specific maintenance tips; inspections offered and planned for next year.

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