Hatch Homes

(4.9)
10 reviews
+1 910-338-8248

Hatch Homes Reviews

- Services: Customers describe Hatch Homes performing complete exterior renovations, including Hardie siding and trim, and in some cases Andersen windows. Projects often encompassed removal of existing siding (aluminum/cedar), insulation upgrades, wrapping with waterproof house wrap, and new windows/doors, finished with ColorSelect James Hardie siding and trim and, in some cases, exterior painting.

- Timeline and scheduling: One project was completed in about a week. Other reviews note projects started as promised and finished on time, with the ability to accommodate additional, out-of-scope requests without substantial timeline impact.

- Design and project management: Clients appreciate design assistance during planning, which helped set priorities. A dedicated project manager was on-site for the duration of the work, and the hands-on company president was included in communications. Daily progress logs with photos were provided to homeowners.

- Communication and issue resolution: Reviews highlight professional, prompt communication via online meetings and emails, quick responses to questions, and collaborative problem-solving when issues arose.

- Quality and adherence to standards: Workmanship is described as flawless and in line with Hardie specifications. The projects are noted for maintaining long-term quality, with positive impressions lasting years after completion.

- Pricing and credentials: Several customers say Hatch Homes offered competitive pricing and note they are a Hardie Siding Certified company in North Carolina.

- Overall satisfaction and likelihood to reuse/recommend: Most testimonials express high satisfaction with the results, neighbor praise, and a willingness to recommend Hatch Homes or hire them again for future exterior projects.

Summarized by ChatGPT

Additional Information

🏗️ Common Materials

James Hardie fiber cement siding (Hardie lap/board-and-batten siding); siding and trim; some references to replacing soffits and fascia with Hardie materials

Quality Rating

Excellent

⏱️ Response Time

Typically quick and on schedule with clear communication and timely responses

📝 Common Complaints

Few or no complaints; any issues or imperfections were corrected promptly, and out-of-scope requests were accommodated with minimal timeline impact

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing was competitive and viewed as good value for the quality and Hardie materials; in line with competitors

🔧 Maintenance Tips

Not mentioned

Location

Other Siding Repair Services in Wilmington