Crown Builders Siding & Windows, Inc.
3111 Monroe Rd, Charlotte, NC 28205, USA
- Companies referenced: A-1 Roofing and Siding, and A-One Roofing and Siding (appearing to be the same provider across reviews).
- Services cited: roof replacement, fascia repair, gutter adjustments/guards; some mentions of insurance coordination and claim handling.
- Turnaround and workmanship: several projects completed in one day; crews described as early-starting, fast, and thorough; strong cleanup after work.
- Customer service: noted as professional, friendly, patient, and non-pushy; staff explained options clearly and guided customers through the process; multiple channels of communication (in person, phone, email).
- Insurance coordination: staff (notably Norman, Chris Crosby) assisted with damage assessment, paperwork, and insurer communications; helped ensure coverage and next steps.
- Pricing: quotes generally adhered to; some mentions of upgrades or added value at no extra cost; described as fair.
- Notable staff mentioned: Norman (Project Manager), Luciano Fraga, Chris Crosby, Lee and Dani.
- Outcomes: customers report improved appearance and integrity of roofs, reliable performance after repairs, and satisfactory cleanup and follow-up.
- Overall sentiment: consistently positive with multiple customers stating they would recommend the company; no negative reviews included in the provided notes.
- Practical takeaway for potential customers: expect on-site work to be completed quickly (sometimes in one day), strong guidance through insurance processes, clear communication, and professional crews with emphasis on follow-up and cleanup.
Roofing shingles are the most mentioned; no specific siding materials are named in the reviews.
Excellent
Same day to 1 day; reviews note prompt service and quick completion (often within one day).
No significant complaints; reviews are overwhelmingly positive about communication, speed, and value.
Not specified in the reviews.
Excellent
Prices were fair; quotes were honored with little to no surprise increases, indicating good value.
No explicit maintenance tips mentioned.
3111 Monroe Rd, Charlotte, NC 28205, USA
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