Bobby Lunsford's Siding & Windows
1806 Robinwood Village Dr, Gastonia, NC 28054, USA
Crown Builders consistently delivers exterior renovation work focused on siding, windows/doors, and related components. Across projects, customers report high-quality results that blend with existing structures, with added maintenance benefits and improved appearance.
- Services performed: Siding replacement (primarily James Hardie Hardie Plank and ColorPlus Cedarmill), window and door installations, replacement of aluminum trim, soffit/gable end updates, gutter work, dormer window replacements, and painting as part of the project. Some jobs involved converting or upgrading exterior features (e.g., porch/sunroom conversions).
- Materials and outcomes: Use of Hardie Plank products; finishes described as durable with long intervals before painting needed (claims of at least 15 years without painting in some cases). Projects often result in a seamless integration with existing siding and a modernized look.
- Scheduling and pricing: Pricing described as fair and projects typically scheduled for convenient times. Some delays occur due to high demand, but customers generally view the wait as worthwhile. Durations noted include multi-day installations (e.g., several days up to a week or more, depending on scope).
- Workmanship and crews: Reports repeatedly highlight professional, meticulous workmanship and respectful crews that work long hours in challenging conditions (e.g., extreme heat). Projects are often led by experienced staff, with specific team members repeatedly mentioned for accountability and quality.
- Customer service and communication: Sales, billing, and installation teams are frequently praised for knowledge, responsiveness, and clarity. Leadership involvement (e.g., owner follow-ups) is common. One client noted room for improvement in internal communication, but overall service is described as consistently strong.
- Warranty and aftercare: The company is portrayed as standing by its products and warranties, with prompt warranty-related service years after installation and continuity of the same crew or team when servicing issues.
- Overall satisfaction and referrals: Customers commonly express high satisfaction, describe the work as transformative, and would recommend Crown Builders. Several projects note positive impact on energy efficiency, maintenance reduction, and home aesthetics.
- Minor issues noted: Occasional small problems (e.g., a minor downspout/bracket issue fixed the same day, a few screens damaged and repaired) that were resolved during or shortly after installation. A couple of projects referenced longer lead times due to demand, not due to poor performance.
James Hardie fiber cement siding (HardiePlank / ColorPlus Cedarmill),Masonite siding (wood siding)
Excellent
Very prompt; typically on the same day or within 24 hours.
Scheduling delays or extended start times due to high demand,Occasional installation oversights (e.g., not removing gutter downspouts/brackets initially),Internal communication could be improved,Minor on-site damage (e.g., ripped screens) that needed repair
Warranties on products and workmanship with responsive warranty service.
Excellent
Pricing described as fair and within budget; customers feel they receive good value for money.
Hardie fiber cement siding (James Hardie) may not require painting for up to about 15 years, reducing ongoing maintenance.
1806 Robinwood Village Dr, Gastonia, NC 28054, USA
262 W Main Ave D, Gastonia, NC 28052, USA
301 Rosemary Ln, Gastonia, NC 28054, USA