20/20 Exteriors
124 E Rowan Ave Suite 202B, Spokane, WA 99207, USA
- Overall, experiences with Signature Exteriors / Signature Siding are largely positive, with customers noting professional service, responsive communication, and competitive pricing.
- Brandon and Chalissa are frequently praised for offering more options, listening to concerns, helping with color choices, and operating with honesty and professionalism.
- The on-site crew performing tear-down and siding is repeatedly described as high quality, detail-oriented, and efficient, with many testimonials stating they went above and beyond and left the job site well cleaned each day.
- Customers highlight proactive problem-solving, such as documenting caulking issues around a chimney with photos and advising fixes before leaks could occur.
- Several reviews mention excellent project management, with site managers or owners on site to ensure smooth progress and immediate responses to questions or concerns.
- Pricing is often cited as very competitive; many customers say they beat other quotes by a substantial margin and delivered great value for the quality.
- There are strong examples of outcomes, including homes looking significantly improved, with some projects including added features (porch pillars, framing work) and even roof replacements.
- A minority note potential risks: at least one reviewer reported paying for promised additional work (porch pillars) that was not completed after final payment and without responsive follow-up, suggesting the importance of clear, written scope and commitments.
- Overall recommendations are favorable, with many customers stating they would hire again or highly recommend the company. Practical takeaways for potential customers include confirming scope in writing, ensuring clear milestones and follow-up for any promised but non-standard work, and requesting progress updates and post-completion support.
No specific materials mentioned; reviews refer to siding in general (material types such as vinyl or fiber cement are not specified).
Excellent
Typically prompt communication and on-site involvement; no numeric response times are provided in the reviews.
One customer reported being the most expensive quote and, after final payment, the company refused to install promised porch pillars and did not respond to follow-up communication.,Overall, only one negative experience noted among many positives; most complaints (if any) were related to follow-through on promised work and communication in that case.
Not mentioned
Excellent
Reviews generally indicate competitive or lower pricing compared to competitors, with several customers noting good value; however, at least one review viewed them as the most expensive option.
Inspect caulking around the chimney or other cracked caulking areas and repair promptly to prevent leaks; maintain siding and keep track of weather-related considerations discussed during the project.
124 E Rowan Ave Suite 202B, Spokane, WA 99207, USA
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