Homefix Roofing and Window Installation of Charlotte

(4.6)
189 reviews
+1 704-327-2591

Homefix Roofing and Window Installation of Charlotte Reviews

Reviews cover exterior remodeling projects including siding, doors, windows, roofing, and solar shingles. Experiences are mixed: some customers praise knowledgeable staff, thorough explanations, and high-quality results, while others report communication problems, scheduling delays, paperwork errors, and slow or inconsistent responsiveness. A 50-year warranty is mentioned by some buyers, and pricing feedback ranges from competitive quotes to perceived overpricing. Additional concerns include safety hook installation on roofs, nails left in yards, and a pattern of having to chase updates. Potential customers should expect variability in communication and scheduling, but positive product outcomes when projects run smoothly.

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Additional Information

🏗️ Common Materials

solar shingles,glass (doors/windows),siding,roofing materials (unspecified)

⭐ Quality Rating

Fair

⏱️ Response Time

Mixed; some reviews note slow response or difficulty getting answers, while others describe prompt contact from certain staff.

📝 Common Complaints

poor communication / unresponsiveness,scheduling delays and frequent rescheduling,paperwork errors and miscommunications (e.g., door/window orders and directions),difficulty reaching the right supervisor or department,after-work issues such as nails or screws left in the yard,persistent or unwanted follow-up calls,concerns about roof safety equipment (e.g., only one set of safety hooks installed)

🛡️ Warranties Offered

50-year warranty

👥 Customer Service Rating

Fair

💰 Pricing Feedback

some customers felt pricing was competitive or the best quote they received,other customers perceived pricing as overpriced

🔧 Maintenance Tips

Location

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