Horizon Roofing & Restoration

(5)
227 reviews
+1 980-275-1085

Horizon Roofing & Restoration Reviews

- Overall sentiment is highly positive, with many customers recommending Horizon Roofing for roofing, gutters, and related work.
- Staff and communication: Frequent praise for Jacob (and Cody Cowan) as professional, honest, and thorough in explaining the process; other team members (Jason, Paul Head, Jordan) are also commended for professionalism and helpfulness.
- Process and workmanship: Customers value detailed process walkthroughs, guidance on best practices to avoid issues, and workmanship described as high quality and done correctly without shortcuts.
- Pricing and value: Pricing is generally described as competitive and fair; several reviews note good value for the quality. In one case, Horizon’s estimate (~$500) was dramatically lower than a prior quote from another company (~$2,500–$3,200).
- Turnaround and efficiency: Jobs are often completed quickly, with some projects finished in a single day.
- Cleanup and site maintenance: Cleanup is described as thorough, with debris removal and nails accounted for.
- Reliability and trust: The company is regarded as dependable, with positive references from HOA leadership and clients alike.
- Repeat business and referrals: Multiple customers express intent to use Horizon again and to refer others.

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Additional Information

🏗️ Common Materials

Quality Rating

Excellent

⏱️ Response Time

Not specified

📝 Common Complaints

No complaints noted

🛡️ Warranties Offered

None mentioned

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Value for money is excellent; pricing is competitive; customers feel the price was worth it.

🔧 Maintenance Tips

None

Location

Other Siding Repair Services in Charlotte