Keyway Construction & Roofing

- Overall impression: Most customers describe Keyway Construction and Roofing as high-quality, professional, and reliable, with strong workmanship and thorough cleanup. A minority note communication or scheduling gaps.

- Services provided: roof repair and replacement; new roof sheathing; James Hardie cedar siding; wood rot repair; deck and porch work (railing, steps); house wrap, flashing, painting, drywall; gutter and trim work; exterior repairs.

- Timeliness: Several projects started on time and finished within projected timelines. Some customers experienced long delays (including reports of up to 13 months to complete painting) or difficulty securing a finish date.

- Pricing: Generally described as fair or reasonable; several comments cite good value for the work. Specific examples include a $2,200 project with a remaining $100 to be paid later and expectations about painting scope.

- Communication: The majority report clear, responsive communication; a few instances of delays in replies or follow-up.

- Quality and results: Repeated praise for quality of work, attention to detail, and effective rot/structural repairs. Customers highlight successful handling of related issues (e.g., gutter, siding, painting) and strong clean-up.

- Customer loyalty: Many customers become repeat clients or would hire again, citing reliability and thoroughness.

- notable caveats: Occasional negative experiences include ghosting after repeated inquiries and unclear scope regarding painting inclusion, leading to unfinished work or misaligned expectations.