Top Siding Repair Services in Rochester

USA

Find siding repair services in Rochester, USA. Get addresses, service areas, ratings and reviews for siding repair companies.

🏠 20 services

Available Siding Repair Services in Rochester, USA

Rochester Pro Roofing

(4.9)
117 reviews

πŸ“ 40 Edwards Deming Dr, Rochester, NY 14606, USA

πŸ“ž +1 585-505-8000

Rochester Pro Roofing generally receives positive, practice‑focused feedback from customers. Key points include:

- Services and scope: roof replacement is the primary service cited; several clients note additional work such as attic insulation, soffits, venting, flashing, chimney work, trim replacement, gutter replacement, and decking. Some reviews mention the use of drone photos and thorough attic inspections as part of the assessment.
- Timeline and project management: customers report prompt estimates and clear communication about timelines; many jobs are completed quickly, with several instances of tear-off and replacement finished in one day and some carpentry work completed over two days.
- Quality and finish: reviewers describe high‑quality workmanship and attention to detail, including careful color matching for flashings and thorough cleanup after completion.
- Cleanup and site maintenance: multiple reviews emphasize meticulous site cleanup and nail removal, with yard debris kept to a minimum.
- Communication and professionalism: Vlad (Vladimir) is frequently highlighted as responsive, on‑site during work, and straightforward in discussions from initial quote through project completion.
- Materials and value: one review notes using Owens Corning products; pricing is consistently described as reasonable, with some customers indicating they chose Rochester Pro Roofing for cost savings versus other quotes.
- Recommendations: a strong pattern of willingness to recommend the company to others, with several reviewers stating they would highly recommend Rochester Pro Roofing.

Overall, potential customers can expect professional roofing services with prompt communication, efficient execution, solid cleanup, and reasonable pricing, with experienced on‑site leadership guiding the project.

πŸ—οΈ Common Materials

Not specified; reviews mention siding work in general but do not specify materials.

⭐ Quality Rating

Excellent

⏱️ Response Time

Prompt and timely responses with quick on-site availability; no exact times provided.

πŸ“ Common Complaints

Few or no complaints; reviews praise pricing, cleanup, and reliability; no significant issues raised.

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Prices described as reasonable with good value; some customers noted saving compared to other quotes.

πŸ”§ Maintenance Tips

No maintenance tips mentioned.

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Monroe Roofing & Siding

(5)
55 reviews

πŸ“ 10 Vantage Point Dr, Rochester, NY 14624, USA

πŸ“ž +1 585-206-7663

Neutral summary of customer experiences with Monroe Roofing and Siding:

- Services frequently cited: roof replacement/tear-off, siding installation (including shake siding and shutters), gutter installation/replacement, and related exterior work such as soffit venting and downspout adjustments; occasions of mold remediation support and addressing attic moisture issues.

- Sales and quoting: customers note prompt, professional presentations and fair, upfront pricing with no hidden discounts; several references to competitive quotes that were lower than others, and quotes that included necessary repairs in the scope.

- Scheduling and turnaround: many projects began quickly after initial contact; crews often arrived on time and completed work efficiently, with several projects finished in a single day or within a short time frame; supervisors (e.g., Nick C., Samer) checked details and ensured alignment with expectations.

- Crew performance and workmanship: consistently described as hardworking, skilled, and cohesive; crews careful with landscaping, plants, and cleanup; attention to detail noted in addressing trim, gutters, fascia, and roofing overlaps; high-quality finishing with thorough debris removal and nail checks.

- Materials and warranty: multiple reviews mention use of top-brand materials (e.g., GAF shingles) and comprehensive warranties covering labor and materials; emphasis on quality rather than β€œbogus” discounts.

- Customer outcomes and impact: improvements in curb appeal and home value; projects resolved issues such as leaks due to roof pitch or improper venting; positive feedback from both homeowners and property managers; strong recommendations and willingness to reuse the company for future exterior work.

- Communications and customer experience: widely praised for responsiveness, professionalism, and courteous service from sales through completion; clear explanations of process and expectations; on-site supervision for quality control.

Overall, customers report reliable, transparent, and thorough exterior remodeling services (roofing, siding, gutters) with strong workmanship, careful project execution, and satisfactory post-project follow-up. Potential customers can expect prompt communication, fair pricing, skilled crews, and careful site cleanup.

πŸ—οΈ Common Materials

Shake siding

⭐ Quality Rating

Excellent

⏱️ Response Time

Within hours

πŸ“ Common Complaints

No significant complaints; mostly positive, with occasional notes about pricing quotes from other companies.

πŸ›‘οΈ Warranties Offered

Labor and materials warranties

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Fair and competitive pricing with transparent estimates.

πŸ”§ Maintenance Tips

None mentioned.

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Summit Exteriors - Roofing Rochester NY

(4.9)
249 reviews

πŸ“ 333 Metro Park, Rochester, NY 14623, USA

πŸ“ž +1 585-455-7160

Summit Exteriors’ projects, based on these reviews, show a mix of high-quality roofing work and significant ongoing issues. Practically, customers report:

- Work performed: roofing and exterior services completed with some praise for craftsmanship and the crew, but with extensive cleanup and follow-up concerns.
- Cleanup and damages: initial cleanup often incomplete (thousands of nails left, screens ripped, debris); some cleanup completed months later after requests. Reported damages include ice shield fallout damaging pool electrical equipment and a fence, driveway dents, and a damaged flower bed; several promises to repair or compensate were made but varied in follow-through.
- Timelines and project management: multiple project managers were named; communications and responsiveness fluctuated. A new project manager in June improved responsiveness for some customers, but several reviews still note delays and inconsistent contact.
- Communications: overall frequent communication problems, including unanswered emails and calls, especially after payments or insurance steps; some individuals (KeanΒ­an, Jonathon, Thomas, Jordan, Andrew, Alex) were repeatedly highlighted as responsive or skilled, while the front office and sales teams were criticized for poor communication.
- Warranty and contracts: a discrepancy is noted between contract language (reported as a 50-year materials and 25-year craftsmanship warranty) and a customer’s finding that the actual warranty is 40 years and not transferable.
- Insurance and complaints handling: some customers credit Summit with advocating for insurance-based replacement and assisting with claims, potentially saving money; others report being ghosted after insurance checks or not receiving promised scope (e.g., skylights, siding, or windows).
- Overall sentiment: experiences range from highly positive regarding roof quality and certain staff to repeatedly negative regarding cleanup, ongoing touch-ups, communications, and warranty details. Some customers emphasized that individual crew members were excellent, while systemic issues with responsiveness persisted.

Potential customers should seek clear, written scopes and timelines, confirm warranty terms in writing, designate a reliable point of contact, and verify post-completion cleanup commitments and any promised repairs before signing.

πŸ—οΈ Common Materials

Not specified in reviews.

⭐ Quality Rating

Excellent

⏱️ Response Time

Varied; many reviews cite slow or delayed responses, though some project-manager changes improved responsiveness.

πŸ“ Common Complaints

Poor communication and responsiveness; inadequate cleanup and debris removal; property damage (nails, ripped screens, dented driveway); unresolved warranty and post-project fixes.

πŸ›‘οΈ Warranties Offered

Contract mentions 50-year materials and 25-year craftsmanship warranty; customer notes actual materials warranty appears to be 40 years and not clearly transferable.

πŸ‘₯ Customer Service Rating

Fair

πŸ’° Pricing Feedback

Generally positive; pricing is perceived as fair with good value, including savings from using insurance for roof replacement.

πŸ”§ Maintenance Tips

Not mentioned.

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Carter Roofing & Exteriors - Roofing Services

(4.8)
262 reviews

πŸ“ 2003 Lyell Ave Suite 5, Rochester, NY 14606, USA

πŸ“ž +1 585-438-7663

- Overall impression: Customers describe Carter Roofing & Exteriors as reliable, professional, and focused on quality, with positive experiences across roofing and siding projects.

- Speed and cleanup: Work is often completed quickly, with thorough cleanup and on-time arrivals noted by several reviewers.

- Professionalism and communication: The crew is described as professional, efficient, and communicative throughout projects; staff are friendly and helpful.

- Quality and scope of work: High-quality results on roofs and siding; services span residential and commercial roofing, siding, windows and doors, gutters, skylight installation, and attic venting; includes inspections, damage repair, and storm-related work; in-house team used for consistency.

- Estimates and guarantees: Free in-home estimates and consultations offered; online quotes available; work is guaranteed.

- Insurance and storm response: Assistance with insurance claims and rapid response after storms are highlighted as beneficial for homeowners.

- Online presence and information: Website is easy to navigate with clear descriptions of services; strong online presence and emphasis on in-house capabilities.

- Service area and clientele: Serves Rochester, NY and surrounding regions; caters to both residential and commercial customers.

- Practical takeaway for potential customers: You can expect prompt project initiation and completion, professional communication, clear service details, free estimates, and the option for insurance claim support; the company handles a broad range of exterior needs with an in-house team.

πŸ—οΈ Common Materials

Siding (no specific material types mentioned in the reviews)

⭐ Quality Rating

Excellent

⏱️ Response Time

Very quick / rapid response; very responsive

πŸ“ Common Complaints

No significant complaints mentioned; reviews are highly positive

πŸ›‘οΈ Warranties Offered

Guaranteed workmanship

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally affordable with good value; free estimates

πŸ”§ Maintenance Tips

No maintenance tips mentioned

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Fine Line Improvements

(4.8)
134 reviews

πŸ“ 74 Long Meadow Dr, Rochester, NY 14621, USA

πŸ“ž +1 585-269-9069

Customer reviews for Fine Line Improvements show a mix of strong positives and notable drawbacks. Many customers praise fast, professional roofing and gutter work, friendly staff, and competitive pricing, with several noting excellent results and reliable completion times. A number of reviews mention strong warranties. However, some negative experiences cited include inadequate cleanup (nails and debris left behind), lack of thorough magnet sweeping, and communication gaps after payment or before final inspection. Several reviewers highlighted that the work involved roofing, gutters, and some siding, with siding projects expanding from the front of the house to the whole property in one case. Specific siding materials are not named in the reviews. Overall, the service is described as high quality and dependable by many, but customers should confirm cleanup procedures, warranty details, and communication expectations before work begins.

πŸ—οΈ Common Materials

siding (unspecified),roof shingles,gutters (guards)

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically fast; quotes and on-site work are described as prompt or same-day/next-day, with crews often on-site daily until completion.

πŸ“ Common Complaints

inadequate cleanup and debris removal (nails, razor blades) after work,communication issues after payment (delayed or infrequent follow-up),no final inspection reported

πŸ›‘οΈ Warranties Offered

Warranty mentioned; specific terms not provided

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Competitive, reasonable prices; good value for money

πŸ”§ Maintenance Tips

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Valleystone Siding and Masonry - Rochester, NY Branch

(5)
30 reviews

πŸ“ 90 Air Park Dr #300, Rochester, NY 14624, USA

πŸ“ž +1 585-645-7005

Valley Stone Masonry / Valleystone Masonry has a track record of professional, responsive service for residential and some commercial masonry and siding work in the Rochester, NY area. Customers describe a broad scope of work, including brick repair and repointing, brick wall replacement, door/ opening enlargements, vinyl siding repairs, exterior stone veneer installation, and fireplace renovations (ledgestone, lime hearth, mantel). Turnaround times are frequently brief: large brick repairs completed in about a week, door openings finished in a single long workday (often within 24 hours), and vinyl siding repairs completed in under a week; some storm-related repairs were done the next day or faster than expected. Work quality is consistently noted as high, with brick restored to its original appearance, neat finishes, and careful attention to detail. Customers emphasize strong communication, courteous and honest staff, punctuality, and thorough cleanup. Pricing is described as fair and honest, offering good value for craftsmanship. Overall, clients report high satisfaction and would hire again or recommend to others.

πŸ—οΈ Common Materials

brick,vinyl siding

⭐ Quality Rating

Excellent

⏱️ Response Time

Within an hour to same day

πŸ“ Common Complaints

Very few or none; reviews emphasize timely, high-quality workmanship and professionalism with no notable issues.

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Reasonable prices and good value for the quality of work

πŸ”§ Maintenance Tips

None mentioned

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Tall Pines Roofing Inc.

(5)
64 reviews

πŸ“ 1742 Long Pond Rd Suite 2, Rochester, NY 14606, USA

πŸ“ž +1 585-441-4272

Customers describe Tall Pines Roofing as professional, communicative, and capable across roofing, siding, and related work. They report thorough initial consultations with education on options and clear, price-competitive quotes, with final costs matching estimates. On-site crews are described as punctual, hardworking, and respectful of property, often finishing quickly and sometimes completing entire projects in a single day. They consistently protect landscaping, clean up thoroughly, and coordinate with subcontractors (e.g., VIP Gutters) when needed. Noted strengths include high-quality materials and attention to detail, proactive problem-solvingβ€”gutter damage repaired promptly, rot behind fascia addressed, and ice damming considerations via ventingβ€”and assistance with insurance coordination. Scheduling can have occasional hiccups, but owners (Matt) and project managers (Dan) intervene to accelerate timelines and keep projects on track. Overall, customers would highly recommend Tall Pines for roof replacement, siding, and related work, citing reliable communication, quality workmanship, and a smooth overall experience.

πŸ—οΈ Common Materials

Board and Batten siding

⭐ Quality Rating

Excellent

⏱️ Response Time

Very fast; scheduling and work completed quickly, often within a day

πŸ“ Common Complaints

Scheduling/timing delays or coordination issues

πŸ›‘οΈ Warranties Offered

Warranty coverage is offered and explained at the quote

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing is fair and transparent; quotes were accurate and final costs matched the quote

πŸ”§ Maintenance Tips

Vent soffit to help prevent ice damming; protect landscaping during work; ensure thorough cleanup to avoid debris

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Northside Company

(4.7)
117 reviews

πŸ“ 541 Whitney Rd, Fairport, NY 14450, USA

πŸ“ž +1 585-381-1050

- Overall, feedback about Northside Roofing (including siding work) is strongly positive, with many customers noting thorough explanations, transparent pricing, and professional, courteous crews.

- Hiring and quotes: customers frequently receive same-day or next-day quotes, praise candid, low-pressure conversations, and clear explanations of materials, process, and timelines. Several reviews emphasize competitive pricing versus other estimates.

- Project execution: projects are described as efficient and well organized, with many completed in a single day or within short timeframes. Crews are repeatedly described as punctual, hard-working, respectful of the property, and thorough in cleanup. Customers also highlight effective protection of landscaping and daily debris removal.

- Communication and professionalism: project managers and crew leads (e.g., Josh, Robert, Sal, Bryan) are repeatedly commended for clear, responsive communication, addressing questions promptly, and keeping customers informed throughout the process.

- Quality and outcomes: multiple reviews mention repairs or installations that look great, improved curb appeal, and strong attention to detail. Many customers express confidence in the workmanship and in the durability of the work, along with satisfaction with cleanup and the finished appearance.

- Warranty and insurance: several reviews note that the company is insured and offers a guarantee on their work, which adds assurance for customers.

- Practical considerations for potential customers: the company appears to provide comprehensive material and color options that are easy to navigate, with emphasis on protecting property and thorough post-job cleanup. Some reviews mention attic inspections or detailed explanations of interior conditions as part of the process.

- Cautionary note: there is at least one notable negative experience where siding started to separate within four months and the company did not address a window issue, raising questions about post-install service reliability in that instance. Potential customers may want to verify post-project support and warranty coverage, especially for issues beyond the primary scope.

πŸ—οΈ Common Materials

No specific siding materials mentioned; reviews refer to siding/trim generally.

⭐ Quality Rating

Excellent

⏱️ Response Time

Within 24 hours

πŸ“ Common Complaints

Occasional durability concerns (one review noted siding started falling off within four months) and a service limitation where they would not fix a window issue related to the siding project; pricing was occasionally cited as higher than competitors in at least one case.

πŸ›‘οΈ Warranties Offered

They guarantee their workmanship.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing is generally described as fair and competitive, with some reviewers noting it was better than other estimates.

πŸ”§ Maintenance Tips

No maintenance tips mentioned.

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American Custom Exteriors

(4.4)
135 reviews

πŸ“ 2015 Maiden Ln, Rochester, NY 14626, USA

πŸ“ž +1 585-723-8072

- Overall impression: Customer experiences with American Custom Exteriors (ACE) are mixed but tend to skew positive regarding workmanship and professionalism; a few reports mention significant pricing disputes and post-installation issues.

- Services and workmanship: ACE is described as capable across multiple offerings (siding, roofing, windows, porches, renovations). Many reviews praise high-quality finishes, solid construction, and attention to detail, including porch builds, roof installations, and bay window work.

- Team and communication: Several reviewers single out specific staff (e.g., Kevin, Angel, Steve G., Sage, Brian, Marc, Larry, Trevor) for professionalism, responsiveness, and clear communication. Daily project updates and thorough explanations of changes are commonly noted.

- Project management and timelines: Some jobs proceeded quickly (e.g., a roof completed in a day and a half; projects completed with efficient cleanup), while others experienced scheduling changes and delays (e.g., start dates shifted, longer waits for complex work, and change orders affecting timing and cost).

- Pricing and estimates: Most reviews indicate pricing that is in line with competing estimates, with some highlighting affordability relative to other bids. However, a few customers report price increases, scope changes, or disputes over final charges and project scope, including one case involving a billed discrepancy and unresolved communication.

- Post-installation service and warranty: Several customers note prompt follow-up after storms or winter weather and a willingness to return to address issues. Instances of warranty-like service and quick response are highlighted positively in multiple reviews.

- Post-installation issues and concerns: A minority of reviews describe ongoing maintenance concerns, such as siding or flashing problems (including pieces falling and gaps in flashing) and at least one report of rusting aluminum flashing. There is also at least one strongly negative account alleging shoddy workmanship and a dispute over charges and responsiveness.

- Overall takeaway for potential customers: ACE appears capable of delivering quality siding-related projects with professional crews and strong communication when things go smoothly. Prospective clients should ensure a detailed written scope, cost estimate, and schedule, confirm warranties and post-installation support, and be aware of potential timing changes or pricing adjustments. As with any contractor, review multiple references and clarify how post-project issues will be handled.

πŸ—οΈ Common Materials

vinyl siding

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically within 24 hours; estimates often provided the next day.

πŸ“ Common Complaints

Post-installation siding/flashings issues (siding falling, gaps in flashing) requiring follow-up; occasional pricing disputes or unexpected charges; minor on-site issues during tear-off (e.g., lost fixtures, ripped window screens).

πŸ›‘οΈ Warranties Offered

Workmanship warranty/guarantee; they stand behind their work and will come out to fix post-install issues.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing is generally competitive and offers good value for money; not always the cheapest, but customers feel the quality justifies the cost; some reviews mention price increases or disputed charges.

πŸ”§ Maintenance Tips

None mentioned.

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Five Star Improvements

(4.7)
556 reviews

πŸ“ 145 Norris Dr, Rochester, NY 14610, USA

πŸ“ž +1 585-547-5477

- Services provided include siding replacement (vinyl and stone), roofing, and shower remodeling, with accompanying tasks such as removal of old materials, site prep, dumpster delivery, material procurement, and thorough cleanup.
- Roofing projects typically involved a tear-off when required by code, assessment and replacement of damaged sheathing, new flashing around chimneys, and careful installation and sealing; many projects included visual updates and long-lasting results.
- Shower replacements focused on creating safer, more accessible spaces, with installers ensuring proper removal, site prep, sealing, and functionality of fixtures.
- Insurance coordination was mentioned in at least one case, with the company helping to settle the scope of work related to hail damage.
- Job timelines and work ethic were highlighted positively, with notes of fast, efficient crews, long hours to complete tasks, and on-time project management; one review cited a 12-hour install with no breaks.
- Cleanup and site tidiness were repeatedly praised as thorough.
- Customer sentiment was largely positive, with strong praise for workmanship and results, though one reviewer noted a need for improved communication between staff and customers.
- Specific staff frequently mentioned included Tom and John (shower replacement), Justin (sales), Alex (project manager), Louis (roofer), Conor, and Ross, who were cited for professionalism and responsiveness.

πŸ—οΈ Common Materials

vinyl siding,stone

⭐ Quality Rating

Excellent

⏱️ Response Time

Not specified

πŸ“ Common Complaints

Poor communication / lack of responsiveness

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Not mentioned

πŸ”§ Maintenance Tips

None

View Details

Exceptional Exteriors Roofing & Siding

(4.8)
230 reviews

πŸ“ 68 N Union St, Rochester, NY 14607, USA

πŸ“ž +1 585-284-2800

- Overall sentiment: Experiences are largely positive, with many customers willing to recommend Exceptional Exteriors and to hire them again for future projects. A few reviews note significant concerns.

- Services and outcomes: Projects include roof replacement, siding repair/replacement, gutters, soffits, fascia, and window wrapping. Reported results are described as high quality in many cases (e.g., β€œroof looks flawless,” siding transforming the home) with thorough clean-up and attention to detail.

- Timeliness and completion: Quotes are often provided quickly, and projects are scheduled promptly. Some jobs are completed within a day or a week; one later project took longer than initially planned due to quality issues.

- Pricing and value: Multiple customers state quotes were lower than competitors or reasonably priced, with several noting good value for the work performed.

- Communication and project management: Jessie is frequently praised as a key contact, with on-site presence and regular updates. Generally, communication is described as professional and attentive. However, some reviews report issues such as unannounced visits, language barriers with subcontractors, inconsistent explanations, and lack of management follow-up in certain cases.

- Quality and workmanship: Most customers report strong workmanship, careful installation (including reattaching fixtures and color choices), and good overall craftsmanship. A few reviews highlight problems (e.g., misordered materials or delayed resolution) but note responsiveness and resolution in other cases.

- Reliability and process details: On-time arrival and daily site cleanup are common positives. Some customers report praise for workers’ professionalism and hard work; others highlight logistics concerns like unannounced visits or coordination challenges.

- Notable caveats: A minority describe negative experiences with communication gaps, unannounced visits, subcontractor language barriers, and delays related to quality issues; one review suggests verifying gutters on ladders as a precaution.

- Summary takeaway for potential customers: Exceptional Exteriors is frequently described as cost-competitive with strong workmanship and solid communication, particularly when working with the primary contact (often Jessie). Prospective customers may benefit from clarifying scheduling, project scope, and point-of-contact expectations to minimize potential communication or coordination issues.

πŸ—οΈ Common Materials

unspecified materials (not mentioned in reviews)

⭐ Quality Rating

Excellent

⏱️ Response Time

Very quick; quick quote response and scheduling within a week

πŸ“ Common Complaints

Communication and scheduling issues; unannounced visits; subcontractors not speaking English; delays and quality issues; concerns about ensuring work is done correctly

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Competitive and reasonably priced; perceived good value for money

πŸ”§ Maintenance Tips

No maintenance tips mentioned

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Morreall & Company

(5)
212 reviews

πŸ“ 485 Titus Ave Suite F2, Rochester, NY 14617, USA

πŸ“ž +1 585-204-2005

Customer reviews depict Morreall & Company as a responsive, professional contractor primarily handling roofing with additional siding and gutter work. They are praised for clear communication, thorough problem-solving (including identifying issues beyond the initial scope, such as siding damage), quality workmanship, and prompt follow-up or corrections when needed. Pricing is described as competitive or reasonable, with some clients noting they did not always have the lowest quote but valued honesty and responsiveness. Explicit warranty details are not provided in the reviews.

πŸ—οΈ Common Materials

vinyl siding

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically within 1-3 days; many reviews mention rapid responses and on-site visits for estimates or urgent issues

πŸ“ Common Complaints

Few or no major complaints; when minor issues or follow-up repairs occurred, they were addressed promptly; some customers compared pricing but still viewed Morreall as competitive or value-oriented

πŸ›‘οΈ Warranties Offered

No warranties or guarantees are mentioned in the reviews

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing is generally described as competitive with good value; not always the lowest bid, but pricing paired with responsiveness and proper problem identification is highlighted as a strength

πŸ”§ Maintenance Tips

No maintenance tips are mentioned

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Capital City Contractor Corp

(5)
119 reviews

πŸ“ 639 Ave D, Rochester, NY 14621, USA

πŸ“ž +1 585-228-7663

Customers describe Capital City Contractor/Capital City Roofing as professional, punctual, and reliable, with a focus on quality workmanship and thorough cleanup. The crews are noted for clear communication, attention to detail, and follow-through on satisfaction during and after projects. Common services mentioned include roofing repairs and replacements, siding repair, gutters installation or repair, and related tasks such as chimney caps and flashing; some reviews reference drainage work and protective measures in eaves or gutters. Pricing is generally described as fair, affordable, or competitive. Turnaround times are frequently cited as swift, with several projects completed in one day or within two days. Customers report property protection during work and minimal damage, and many express willingness to hire again or to refer others. Some reviews mention the provision of before/after photos and explanations of the work before signing contracts.

πŸ—οΈ Common Materials

Siding (materials not specified in reviews)

⭐ Quality Rating

Excellent

⏱️ Response Time

Same-day to 1-day turnaround

πŸ“ Common Complaints

No major complaints; reviews are consistently positive

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally affordable with good value for money; several reviews note reasonable or competitive pricing

πŸ”§ Maintenance Tips

No maintenance tips mentioned

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Stellar Roofing

(4.8)
1065 reviews

πŸ“ 500 Trolley Blvd, Rochester, NY 14606, USA

πŸ“ž +1 585-888-7663

- Overall, customer experiences with Stellar Roofing are largely positive, with many praising skilled crews, thorough clean-up, and strong project management.
- Project managers frequently highlighted include Antonio Massie, Sean, and Pat Amyot, who are repeatedly commended for communication, coordination, and problem-solving; sales representatives Maks Zhuravel and Justin are noted for clarity and helpfulness.
- The process typically involves dumpster and material deliveries arranged the day before work, crew arrival around 7:00 am, use of large tarps and ladders, and regular progress updates with photos; many jobs are completed in one day, while some take two days.
- Work quality is frequently described as excellent, with roofs looking great and attention to detail; examples include matte black finishes and the ability to handle large or complex projects.
- Communication is a common strength, with updates and site photos often provided, though a few reviews report occasional gaps or delays.
- The crews are described as thorough and efficient; notable problem-solving includes arranging replacement plywood when delamination is found and offering venting alternatives and additional downspouts to improve performance and aesthetics.
- Clean-up is commonly praised, with references to meticulous debris removal and the use of magnets to pick up nails.
- Some reviews note diversity on crews, including instances of two female roofers on a crew.
- Positive anecdotes highlight timely scheduling, responsive follow-up, and strong workmanship; several customers specifically mention confident, knowledgeable sales interactions.
- A minority of reviews report issues: property damage during tear-off (porch stairs, nails, displaced cables), color mismatches requiring rework, some decking left exposed, and communication gaps about timelines or scope; one review characterizes the experience as below average due to PM communication and unnotified scope changes.
- In summary, Stellar Roofing is viewed as capable with strong outcomes on many projects, especially when project management and communication are proactive; potential customers should confirm scope, color specifics, and post-job walk-through expectations to mitigate minor risks.

πŸ—οΈ Common Materials

No siding materials are discussed; reviews focus on roofing materials. When referenced, materials include shingles, plywood, tarps, and ventilation components (ridge vent, whirly bird).

⭐ Quality Rating

Excellent

⏱️ Response Time

Very prompt with frequent updates and timely scheduling; communication and progress reporting were consistent.

πŸ“ Common Complaints

Main issues cited involve communication gaps and on-site problems such as property damage (stair railing, nails left), color mismatches, and incomplete fixes.

πŸ›‘οΈ Warranties Offered

Not mentioned / no warranties stated.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing was not criticized; financing options are available; generally perceived as good value for the quality delivered.

πŸ”§ Maintenance Tips

Consider ventilation options (ridge vent vs. whirlybird) for roofs; plan for proper gutter downspouts; expect thorough clean up; use magnets to check for nails; address exposed decking and caulking to deter bees.

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Oaks Roofing & Siding

(4.8)
52 reviews

πŸ“ 925 Exchange St, Rochester, NY 14608, USA

πŸ“ž +1 585-247-6257

Customer reviews largely highlight Oaks Roofing & Siding for on-time crews, professional service, thorough cleanup, and high-quality work on roofing and cedar siding repairs. Many reviewers note quick responses to inquiries, clear explanations of work, and reasonable pricing. A few reviews mention communication or scheduling gaps (late first repair, differing item in a subsequent visit). The feedback emphasizes cedar siding repair/replacement, board repairs, and occasional partial replacements, with generally high satisfaction and recommendations for future work. Warranties or guarantees are not mentioned in the reviews.

πŸ—οΈ Common Materials

cedar siding,wood boards,plywood

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically quick; reviews describe prompt responses to quotes and inquiries and timely scheduling.

πŸ“ Common Complaints

Communication or scheduling inconsistencies (e.g., late first repair, changes in suggested repair items without prior notice).

πŸ›‘οΈ Warranties Offered

Not specified in reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally positive; described as reasonable or competitive, with some instances of final billing being under budget.

πŸ”§ Maintenance Tips

No explicit maintenance tips documented in most reviews; cedar siding maintenance mentioned in at least one review (staining to protect/maintain appearance).

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Rochester Premier Roofing

(4.9)
57 reviews

πŸ“ 1385 Empire Blvd Suite 245, Rochester, NY 14609, USA

πŸ“ž +1 585-233-4576

- Services and scope: roof replacements, porch roof repairs, gutters, siding projects, and additions; several customers noted long-term use (multiple roofs/gutters over years) and one siding project with custom shaker siding.

- Strengths and outcomes: professional and courteous crews; thorough explanations and education about roofs; integrity and accountability highlighted by Cory; high-quality workmanship; careful cleanup and yard protection; minimal disruption to homes; homes often left looking good with new roofs or repaired elements.

- Value and pricing: multiple customers cited competitive pricing and good value, with some mentioning the best or unbeatable price relative to other quotes; financing mentioned in at least one review.

- Communication and reliability: communications described as smooth and responsive by many; Cory frequently involved from estimate through completion; several reviews note timely updates and questions answered; however, one customer reported no follow-up after an estimate.

- Timeliness and process: some jobs completed quickly (e.g., two days for a full roof); others reported a smoother overall process from estimate to scheduling to completion; one review indicated early work and follow-up by the owner resolved a prior issue.

- Issues and resolution: occasional problems noted (one minor crew member issue; one instance of a missed follow-up after estimate); in another case, a past siding issue was owned and resolved by Cory, with subsequent free repair for wind-storm damage as part of ongoing service.

- Overall sentiment: generally positive, with many customers stating they would hire again or recommend Rochester Premier Roofing to others; a minority highlighted areas for improvement in follow-up or initial miscues, all of which were addressed in reported cases.

πŸ—οΈ Common Materials

Shaker siding (custom order shaker siding)

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically prompt and on-time; most responses are same-day to next-day, with one instance of slow follow-up after an estimate.

πŸ“ Common Complaints

Communication delays on estimates; a minor crew error that was acknowledged and resolved.

πŸ›‘οΈ Warranties Offered

Not mentioned

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Very positive; pricing is competitive and often the best among quotes.

πŸ”§ Maintenance Tips

None mentioned

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Long Construction NY LLC

(4.9)
532 reviews

πŸ“ 2075 Dewey Ave, Rochester, NY 14615, USA

πŸ“ž +1 585-433-5664

- Overall, multiple customers describe their experiences as positive, with consistent emphasis on professional service and high-quality workmanship.

- Project management and communication: Brandon Prince is repeatedly highlighted for attentive, detailed, and trustworthy project management, with clear, non-pushy communication throughout projects.

- Work scope and outcomes: Projects included roof tear-offs and replacements, as well as siding repairs. Customers note thorough workmanship, effective cleanup, and results that met or exceeded expectations. In some cases, professionals assisted with insurance coordination.

- Timeliness and efficiency: Several testimonials mention fast turnaround, such as full tear-offs completed in short time frames, roofs completed in a couple of days, and repairs performed promptly after issues arose.

- Office staff and service: Felicia, Keven, and other office personnel are described as professional, knowledgeable, responsive, and helpful in answering questions and guiding the process.

- Crew conduct and site care: Crews are noted for being polite, professional, and respectful of surroundings, with minimal disruption; yards and landscaping are described as kept intact or cleaner after work.

- Pricing and value: Pricing is described as fair and reasonable, with good value for the quality of work and outcomes.

- Customer satisfaction and referrals: Many customers express high satisfaction and say they would recommend Long Construction or hire them again for future projects.

πŸ—οΈ Common Materials

Siding (no specific material types mentioned in reviews).

⭐ Quality Rating

Excellent

⏱️ Response Time

Typically described as fast and prompt; several mentions of quick completion (e.g., 1 day to fix), but no numerical average provided.

πŸ“ Common Complaints

No recurring complaints; feedback is overwhelmingly positive.

πŸ›‘οΈ Warranties Offered

Not specified in reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally fair and reasonable pricing; good value for the quality.

πŸ”§ Maintenance Tips

No maintenance tips mentioned.

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Highland Contractors

(4.8)
700 reviews

πŸ“ 620 S Clinton Ave, Rochester, NY 14620, USA

πŸ“ž +1 585-507-3658

- Overall, reviews show a mix of highly positive and some negative experiences with Highland Contractors. Many customers praise workmanship on roofing, siding, gutters, and windows, along with professional crews, thorough cleanup, and responsive supervision.

- Common project types cited: roof tear-offs and replacements (including complex roofs with peaks and steep slopes), siding installations or replacements (including board-and-batten updates), gutters, window replacements, and occasional interior-oriented notes; one reviewer suggested the firm is primarily exterior-focused.

- Timeliness and site management: several jobs were completed quickly (often within a day or two, even 24 hours in cold weather) and with good on-site coordination. Other reviews report delays (such as a week-long gap in the middle of a project) or scheduling tensions due to weather or supply issues; several accounts highlight proactive communication from site managers or supervisors.

- Communication and customer service: many customers report clear, ongoing communication and good customer service, sometimes with a dedicated supervisor (e.g., Rich, Mike Follan) or a sales representative (e.g., Denver). However, some reviews describe inconsistent communication, especially around scheduling, project updates, and post-project follow-up or owner outreach.

- Pricing and quotes: experiences range from finding pricing competitive and fair to concerns about being quoted higher than competitors or facing unexpected charges (e.g., dumpster fees); one review describes a negative sales experience tied to pricing disputes.

- Quality and outcomes: multiple reviews say results look great and meet or exceed expectations, with mentions of meticulous workmanship (e.g., siding changes, window installs, flat-roof expertise) and thorough post-work cleanup. A few reviews allege corners were cut or leaks developed after work, requiring follow-up repairs.

- Warranty and aftercare: some reviews highlight strong warranties and responsiveness after installation, while others report ongoing issues or delays in addressing leaks or repairs.

- Notable staff and logistics: several accounts reference the impact of specific team members (sales reps like Denver; site managers like Rich; crew members such as Sean, Jarred, Dylan; and specialists like Vinny and Michael Pringle) on the project experience, for better or worse.

- Potential customers should verify scope (exterior work vs. interior needs), request detailed written estimates, confirm a clear timeline and cadence for updates, and ask for references or prior project photos. Also consider discussing warranty terms and any potential follow-up work to address leaks or repairs.

πŸ—οΈ Common Materials

Board and batten siding

⭐ Quality Rating

Excellent

⏱️ Response Time

Within a week

πŸ“ Common Complaints

Poor or inconsistent communication,Delays or missed visits / scheduling delays,Leaks or recurring issues after repairs,Price concerns / being overcharged or added fees,Unclear or late project write-ups or paperwork

πŸ›‘οΈ Warranties Offered

General warranty on roofing and siding repairs; some reviews mention a warranty but no detailed terms.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Pricing is often described as competitive and good value, but some customers report being overcharged or paying for labor/fees they didn’t expect.

πŸ”§ Maintenance Tips

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WNY Exteriors

(5)
53 reviews

πŸ“ 93 La Grange Ave, Rochester, NY 14613, USA

πŸ“ž +1 585-484-1830

- Scope of work: Testimonials cover roofing repairs (leaks), full roof replacements/redos, and exterior work such as siding; customers report successful results on both emergency issues and planned projects.

- Timeliness and scheduling: Customers note prompt service, on-time arrivals, and completing projects on or ahead of schedule.

- Communication: Consistently described as professional, easy to work with, and communicative with regular updates throughout the project.

- Quality and workmanship: Repeated praise for high-quality work, craftsmanship, and clean, to-spec results that meet or exceed expectations.

- Pricing and value: Several mentions of fair pricing and good value; one customer cited an "incredible price" for a full roof redo.

- Trust and reliability: Testimonials emphasize honesty, reliability, and trustworthiness; customers express willingness to hire again and to recommend them.

- Overall sentiment: Strong positive experiences, with many customers indicating they would highly recommend WNY Exteriors and would call on them again for future projects.

πŸ—οΈ Common Materials

Siding materials not mentioned; reviews focus on roofing.

⭐ Quality Rating

Excellent

⏱️ Response Time

Prompt and on-time responses; arrivals and projects often on or ahead of schedule.

πŸ“ Common Complaints

No significant complaints; feedback is consistently positive.

πŸ›‘οΈ Warranties Offered

Not mentioned in reviews.

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Positive; reviewers describe fair pricing and good value for money.

πŸ”§ Maintenance Tips

No maintenance tips mentioned.

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Graves Brothers Home Improvement

(4.7)
866 reviews

πŸ“ 755 Winton Rd N, Rochester, NY 14609, USA

πŸ“ž +1 585-288-3390

Overall, experiences with Graves Brothers (Graves Bros./Graves Roofing) are mixed: several customers report professional service, courteous staff, solid workmanship, and thorough clean‑up, while others note communication gaps, delays, and disputed warranty issues.

Positive, practical details
- Fascia repairs on high peak completed professionally; technicians arrived on time, explained the work, and in some cases completed tasks quickly, saving money.
- Siding projects praised for color options (Monogram), accurate color matching, and high workmanship; crews referenced as hardworking and detail‑oriented with thorough daily clean‑ups.
- Gutter guards installation described as clean and courteous; crews worked long hours in heat, and the final results were well received.
- Notable turnaround in at least one case: seven days from estimate to installation.
- Pricing cited as competitive in several reviews; one project noted around $20,000 for roof, gutters, and exterior doors.

Issues and cautions
- Some reviews mention an imperfect start due to miscommunication and delays (one project extended over a month but was eventually completed).
- Warranty and responsibility disputes: at least one homeowner reported that the company acknowledged responsibility for certain issues (pitch) but would not take ownership of rot caused by installation, with a lack of follow‑up over several weeks.
- A minority of customers reported poor responsiveness from management after service problems.
- An unsolicited doorstep visit without a permit in one location raised concerns about local compliance and professionalism.

Tips for potential customers
- Be explicit and detailed about scope, materials (e.g., Monogram siding), and finish expectations; request confirmation of what will be done and by whom.
- Clarify warranty coverage and who is responsible for issues arising from installation or design, and document communications and decisions.
- Set clear timelines and request updates; be prepared for possible delays and maintain records of promises and progress.
- If local permits or regulations matter (e.g., door‑to‑door visits), verify compliance with the contractor beforehand.

πŸ—οΈ Common Materials

vinyl siding,Monogram siding

⭐ Quality Rating

Excellent

⏱️ Response Time

Prompt and typically within the agreed window; several mentions of arriving on time or quickly after scheduling

πŸ“ Common Complaints

Delays and longer-than-expected timelines,Rocky start/miscommunication and occasional warranty follow-up issues

πŸ›‘οΈ Warranties Offered

Warranty coverage referenced for roofing work; siding warranty claims sometimes disputed or not promptly addressed

πŸ‘₯ Customer Service Rating

Excellent

πŸ’° Pricing Feedback

Generally competitive pricing and good value; some references to high costs or unexpected charges

πŸ”§ Maintenance Tips

No maintenance tips mentioned

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