Exceptional Exteriors Roofing & Siding

- Overall sentiment: Experiences are largely positive, with many customers willing to recommend Exceptional Exteriors and to hire them again for future projects. A few reviews note significant concerns.

- Services and outcomes: Projects include roof replacement, siding repair/replacement, gutters, soffits, fascia, and window wrapping. Reported results are described as high quality in many cases (e.g., “roof looks flawless,” siding transforming the home) with thorough clean-up and attention to detail.

- Timeliness and completion: Quotes are often provided quickly, and projects are scheduled promptly. Some jobs are completed within a day or a week; one later project took longer than initially planned due to quality issues.

- Pricing and value: Multiple customers state quotes were lower than competitors or reasonably priced, with several noting good value for the work performed.

- Communication and project management: Jessie is frequently praised as a key contact, with on-site presence and regular updates. Generally, communication is described as professional and attentive. However, some reviews report issues such as unannounced visits, language barriers with subcontractors, inconsistent explanations, and lack of management follow-up in certain cases.

- Quality and workmanship: Most customers report strong workmanship, careful installation (including reattaching fixtures and color choices), and good overall craftsmanship. A few reviews highlight problems (e.g., misordered materials or delayed resolution) but note responsiveness and resolution in other cases.

- Reliability and process details: On-time arrival and daily site cleanup are common positives. Some customers report praise for workers’ professionalism and hard work; others highlight logistics concerns like unannounced visits or coordination challenges.

- Notable caveats: A minority describe negative experiences with communication gaps, unannounced visits, subcontractor language barriers, and delays related to quality issues; one review suggests verifying gutters on ladders as a precaution.

- Summary takeaway for potential customers: Exceptional Exteriors is frequently described as cost-competitive with strong workmanship and solid communication, particularly when working with the primary contact (often Jessie). Prospective customers may benefit from clarifying scheduling, project scope, and point-of-contact expectations to minimize potential communication or coordination issues.