Monroe Roofing & Siding

Neutral summary of customer experiences with Monroe Roofing and Siding:

- Services frequently cited: roof replacement/tear-off, siding installation (including shake siding and shutters), gutter installation/replacement, and related exterior work such as soffit venting and downspout adjustments; occasions of mold remediation support and addressing attic moisture issues.

- Sales and quoting: customers note prompt, professional presentations and fair, upfront pricing with no hidden discounts; several references to competitive quotes that were lower than others, and quotes that included necessary repairs in the scope.

- Scheduling and turnaround: many projects began quickly after initial contact; crews often arrived on time and completed work efficiently, with several projects finished in a single day or within a short time frame; supervisors (e.g., Nick C., Samer) checked details and ensured alignment with expectations.

- Crew performance and workmanship: consistently described as hardworking, skilled, and cohesive; crews careful with landscaping, plants, and cleanup; attention to detail noted in addressing trim, gutters, fascia, and roofing overlaps; high-quality finishing with thorough debris removal and nail checks.

- Materials and warranty: multiple reviews mention use of top-brand materials (e.g., GAF shingles) and comprehensive warranties covering labor and materials; emphasis on quality rather than “bogus” discounts.

- Customer outcomes and impact: improvements in curb appeal and home value; projects resolved issues such as leaks due to roof pitch or improper venting; positive feedback from both homeowners and property managers; strong recommendations and willingness to reuse the company for future exterior work.

- Communications and customer experience: widely praised for responsiveness, professionalism, and courteous service from sales through completion; clear explanations of process and expectations; on-site supervision for quality control.

Overall, customers report reliable, transparent, and thorough exterior remodeling services (roofing, siding, gutters) with strong workmanship, careful project execution, and satisfactory post-project follow-up. Potential customers can expect prompt communication, fair pricing, skilled crews, and careful site cleanup.