Northside Company

(4.7)
117 reviews

About This Siding Repair Service

- Overall, feedback about Northside Roofing (including siding work) is strongly positive, with many customers noting thorough explanations, transparent pricing, and professional, courteous crews.

- Hiring and quotes: customers frequently receive same-day or next-day quotes, praise candid, low-pressure conversations, and clear explanations of materials, process, and timelines. Several reviews emphasize competitive pricing versus other estimates.

- Project execution: projects are described as efficient and well organized, with many completed in a single day or within short timeframes. Crews are repeatedly described as punctual, hard-working, respectful of the property, and thorough in cleanup. Customers also highlight effective protection of landscaping and daily debris removal.

- Communication and professionalism: project managers and crew leads (e.g., Josh, Robert, Sal, Bryan) are repeatedly commended for clear, responsive communication, addressing questions promptly, and keeping customers informed throughout the process.

- Quality and outcomes: multiple reviews mention repairs or installations that look great, improved curb appeal, and strong attention to detail. Many customers express confidence in the workmanship and in the durability of the work, along with satisfaction with cleanup and the finished appearance.

- Warranty and insurance: several reviews note that the company is insured and offers a guarantee on their work, which adds assurance for customers.

- Practical considerations for potential customers: the company appears to provide comprehensive material and color options that are easy to navigate, with emphasis on protecting property and thorough post-job cleanup. Some reviews mention attic inspections or detailed explanations of interior conditions as part of the process.

- Cautionary note: there is at least one notable negative experience where siding started to separate within four months and the company did not address a window issue, raising questions about post-install service reliability in that instance. Potential customers may want to verify post-project support and warranty coverage, especially for issues beyond the primary scope.

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Additional Information

🏗️ Common Materials

No specific siding materials mentioned; reviews refer to siding/trim generally.

Quality Rating

Excellent

⏱️ Response Time

Within 24 hours

📝 Common Complaints

Occasional durability concerns (one review noted siding started falling off within four months) and a service limitation where they would not fix a window issue related to the siding project; pricing was occasionally cited as higher than competitors in at least one case.

🛡️ Warranties Offered

They guarantee their workmanship.

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Pricing is generally described as fair and competitive, with some reviewers noting it was better than other estimates.

🔧 Maintenance Tips

No maintenance tips mentioned.

Location

Other Siding Repair Services in Rochester