Stellar Roofing

- Overall, customer experiences with Stellar Roofing are largely positive, with many praising skilled crews, thorough clean-up, and strong project management.
- Project managers frequently highlighted include Antonio Massie, Sean, and Pat Amyot, who are repeatedly commended for communication, coordination, and problem-solving; sales representatives Maks Zhuravel and Justin are noted for clarity and helpfulness.
- The process typically involves dumpster and material deliveries arranged the day before work, crew arrival around 7:00 am, use of large tarps and ladders, and regular progress updates with photos; many jobs are completed in one day, while some take two days.
- Work quality is frequently described as excellent, with roofs looking great and attention to detail; examples include matte black finishes and the ability to handle large or complex projects.
- Communication is a common strength, with updates and site photos often provided, though a few reviews report occasional gaps or delays.
- The crews are described as thorough and efficient; notable problem-solving includes arranging replacement plywood when delamination is found and offering venting alternatives and additional downspouts to improve performance and aesthetics.
- Clean-up is commonly praised, with references to meticulous debris removal and the use of magnets to pick up nails.
- Some reviews note diversity on crews, including instances of two female roofers on a crew.
- Positive anecdotes highlight timely scheduling, responsive follow-up, and strong workmanship; several customers specifically mention confident, knowledgeable sales interactions.
- A minority of reviews report issues: property damage during tear-off (porch stairs, nails, displaced cables), color mismatches requiring rework, some decking left exposed, and communication gaps about timelines or scope; one review characterizes the experience as below average due to PM communication and unnotified scope changes.
- In summary, Stellar Roofing is viewed as capable with strong outcomes on many projects, especially when project management and communication are proactive; potential customers should confirm scope, color specifics, and post-job walk-through expectations to mitigate minor risks.