Rochester Premier Roofing

- Services and scope: roof replacements, porch roof repairs, gutters, siding projects, and additions; several customers noted long-term use (multiple roofs/gutters over years) and one siding project with custom shaker siding.

- Strengths and outcomes: professional and courteous crews; thorough explanations and education about roofs; integrity and accountability highlighted by Cory; high-quality workmanship; careful cleanup and yard protection; minimal disruption to homes; homes often left looking good with new roofs or repaired elements.

- Value and pricing: multiple customers cited competitive pricing and good value, with some mentioning the best or unbeatable price relative to other quotes; financing mentioned in at least one review.

- Communication and reliability: communications described as smooth and responsive by many; Cory frequently involved from estimate through completion; several reviews note timely updates and questions answered; however, one customer reported no follow-up after an estimate.

- Timeliness and process: some jobs completed quickly (e.g., two days for a full roof); others reported a smoother overall process from estimate to scheduling to completion; one review indicated early work and follow-up by the owner resolved a prior issue.

- Issues and resolution: occasional problems noted (one minor crew member issue; one instance of a missed follow-up after estimate); in another case, a past siding issue was owned and resolved by Cory, with subsequent free repair for wind-storm damage as part of ongoing service.

- Overall sentiment: generally positive, with many customers stating they would hire again or recommend Rochester Premier Roofing to others; a minority highlighted areas for improvement in follow-up or initial miscues, all of which were addressed in reported cases.