Top Siding Repair Services in St. Louis

Feedback on Colonial Construction’s siding and exterior work is largely positive and patient, with emphasis on practical, repeatable strengths for potential customers. Many clients report punctual arrivals, professional crews, clear and ongoing communication, fair pricing, and high-quality workmanship across siding repair/replacement, gutters, windows, doors, and other exterior projects. Specific positives include helpful project management from Bret and Luke, skilled installers (e.g., Nathan, Kevin), thorough final walkthroughs, and meticulous cleanup. Several customers note good attention to detail, such as matching new siding to existing, completing work ahead of schedule, and careful work around landscaping or ponds. Some clients highlight that the company stands behind its work, including a no-charge repair when damage occurred by another firm and overall reliability. Noted downsides are fewer: one person experienced a lack of follow-up after signing a proposal, and another mentioned scheduling/communication hiccups, though the project still met expectations. Overall, customers express satisfaction, would consider using Colonial Construction again, and would recommended them for siding, window and door replacement, and related exterior work.

The feedback on Siding Repair Systems is mixed, with strong praise for workmanship in many projects and notable concerns about management and communication in others.

- Work quality and outcomes: Multiple projects receiving James Hardie siding, deck replacements, siding reattachments, and storm/warranty repairs are described as high quality, accurate, and durable when finished. Some customers note excellent attention to detail and professional crews (e.g., Eugene, Jerry, Corey) and timely completion on certain jobs.

- Project scope and complexity: The company handles siding, roofing-related flashing, painting, and large/complex deck builds. Large, multi-faceted jobs tend to be praised for planning and craftsmanship, but some report slow progress or multiple crews with varying results.

- Communication and management: Experiences vary widely. Positive cases cite clear explanations and responsive updates from specific staff (Sue, Mike, Cory). Negative cases complain of unreturned calls, long delays, and unclear communication, sometimes with language barriers on site.

- Timeliness and site reliability: Some customers are satisfied with prompt work; others describe slow responsiveness, delays, or incomplete follow-through, especially on warranty or post-install issues.

- Safety and site impact: One reviewer reports property damage (nails left in yard) and a dog injury; others describe good site conduct, but safety and cleanup issues appear in at least a few experiences.

- Pricing, contracts, and warranty: Some praise reasonable pricing and honoring contracts, while others report changes to estimates, contract disputes after signing, or perceived overcharges. Warranty-related work has been mixed, with some issues resolved after follow-up or reimbursement but ongoing concerns about getting timely, clear service.

- Recurring personnel: Positive mentions frequently highlight specific people (Sue in the office, Corey, Eugene, Jerry, Mike) as helpful or skilled, indicating that individual staff are a key factor in customer satisfaction.

Potential customers should expect high-quality siding and related exterior work when projects run smoothly, but should carefully manage contract terms, request clear written scopes, confirm communication expectations, and verify warranty coverage and post-install support.

Exterior Siding Solutions (ESS) appears to be a siding-focused contractor led by Rusty, with multiple customers praising the craftsmanship, attention to detail, and the high quality of finished projects. Reported strengths include hand-selected, skilled crews; thorough communication; on-site supervision; timely completion; and meticulous workmanship—customers noted re-dos when needed, daily cleanup, and courteous, neighbor-friendly crews. Several reviews describe significant enhancements to curb appeal and durability, with projects spanning siding, gutters, fascia, trim, and windows. Some clients cited added value such as color guidance, matching vent covers, and even minor helpers like shoveling a driveway to keep a project on schedule. A number of customers highlighted that ESS can handle complex jobs and unusual angles, and that Rusty provides guidance through insurance claims if applicable. There are mentions of repeat business and referrals, with many customers willing to pay for quality and reliability.

Notes and caveats:
- A small-jobs policy is mentioned by at least one reviewer (the company reportedly declined small repair jobs in favor of larger projects).
- There is at least one negative remark about a no-show and rude phone interaction.

Practical takeaways for potential customers:
- If you want references or to view similar completed projects, ask for drive-by inspections or client references.
- Clarify project scope up front to ensure ESS handles your needed size (they reportedly shy away from small repairs).
- Inquire about material options (e.g., Masonite removal, Hardie Board, insulated siding, aluminum wrapping) and trim/finish details.
- Expect proactive project management, daily site cleanup, and on-site oversight from Rusty.
- If insurance claims are involved, ask about ESS’s support through the process.
- If you’re considering multiple exterior elements (siding, gutters, soffits, windows, doors, columns, trim), ESS reports experience with integrated exterior updates and cosmetic detailing.

Banner Construction is consistently described as professional and customer-focused, specializing in James Hardie fiber-cement siding, window and door replacements, painting, roofing, and gutters in the St. Louis area. Customers note thorough, detailed proposals (not the cheapest option) and a strong emphasis on doing the job right for long-term quality. On-site crews are portrayed as hardworking, friendly, knowledgeable, and attentive to detail, with responsive communication and prompt answers to questions. Projects are typically multi-week, with crews following logical sequencing (e.g., installing windows before siding) and owner involvement to ensure satisfaction. They are praised for high craftsmanship, use of quality materials, cleanups, and a willingness to accommodate specific requests; change orders for rotted wood are handled, and in at least one case no additional charges were incurred for repairs. Many customers say they would hire Banner again and recommend them to friends, noting noticeable improvements to their homes. An isolated negative experience mentioned a long delay in delivering a bid and lack of follow-up.

Customer experiences with Gallagher Construction/Gallagher Bros are mixed, reflecting both strong workmanship and service and notable communication and follow-up inconsistencies. Many reviewers praise the quality of roof replacements (and related work on gutters, downspouts, fascia, and siding), friendly and professional crews, helpful guidance through insurance claims, and responsive staff members (notably Willie, Brett, Patrick, and Jack). Several customers also commend the company for coordinating with insurers and for a clear workmanship warranty (five years) in at least some cases. Positive anecdotes emphasize timely work even during busy storm seasons and thorough cleanup.

However, there are recurring criticisms about follow-up and communication, missed appointments or bid delays, and some frustration with office staff. A few reviewers report poor initial follow-up or no-shows, and at least one detailed negative account describes property damage (tar, nails) and inadequate protection of belongings, along with dissatisfaction with pricing and responsiveness. Overall, many customers would recommend the company based on quality and service, but potential customers should verify communication expectations, ensure site protection and cleanup plans, confirm warranty terms, and understand how insurance claims will be handled.

Practical details to note:
- Services offered: roof replacement; gutters and downspouts; fascia; siding.
- Insurance claim support: several reviewers report help navigating the claim process and coordinating with insurers; some note smoother experiences than others.
- Timeliness: work completed during busy storm seasons in some cases; other accounts mention scheduling delays and missed appointments.
- Work quality: widely praised for workmanship and attention to detail by the crews; some mention positive post-work results.
- Cleanup and site protection: mixed reports; some praise cleanup, while others describe nails, tar, or yard damage in some projects.
- Communication: generally positive with certain reps (Willie, Brett, Patrick, Jack), but multiple reviews cite inconsistent follow-up or difficult office interactions.
- Warranty: at least one review references a five-year workmanship warranty.

- Company and scope: Martin & Sons LLC is a Florissant, MO–based, family-owned contractor offering roofing, siding, gutters, and window work, often completing multiple projects for the same customers and positioning itself as a one-stop shop.

- Communication and process: Customers repeatedly praise clear, ongoing communication and thorough explanations of the work and insurance process, with John and Jeff named as reliable points of contact. Reviews note prompt responses, updates throughout installations, and accessibility for questions, including after-hours discussions in some cases.

- workmanship and results: Reports describe high-quality, meticulous workmanship and thorough cleanups. Projects have included roof and gutter replacements, siding installations, bay window capping, and window replacements, with many customers noting significant aesthetic improvements and neighbor compliments.

- customer service and reliability: The team is described as courteous, professional, and respectful, with several mentions of going above and beyond. Several customers express strong likelihood to reuse services and to recommend the company.

- pricing and value: Pricing is described as reasonable or fair, with at least one review noting savings by guidance through insurance processes. Customers frequently describe the overall value as strong and the investment worthwhile.

- minor issues and resolution: Occasional post-work items are noted (e.g., nails left in the yard, an oil stain from a delivery truck not directly tied to the crew), but reviewers indicate these were handled satisfactorily.

- notable strengths: Local, family-owned service; comprehensive project handling; transparent communication; strong customer care and aftercare; and a track record across siding, roofing, gutters, and windows. Potential customers should still expect standard post-install cleanup considerations.

Customer feedback for Schneider Roofing & Remodeling shows generally strong performance on roof, siding, and exterior repairs, with on-time arrivals, professional conduct, clear communication, high‑quality materials and workmanship, and the ability to handle multi‑part projects (roof, gutters, downspouts, siding, deck, screen) across hail‑damage and routine repairs. Several reviews praise specific staff—Barbara and Teri Schneider and Chris—for responsiveness and service, and some note quick, effective fixes (e.g., siding reattachment on a hillside in about 30 minutes; finishing a job by 3pm). Repeat customers and referrals are common, with some expressing they would use them again.

However, there are notable service gaps in some experiences: wrong siding color delivered; gutters installed before siding was completed; a subcontracted deck contractor who did not show up; initial invoices including uncompleted work or lacking itemization; delays and communication lapses about shutters and screens; and post‑project follow‑through or inspections sometimes not performed. One reviewer cited delays and lack of follow‑through during an insurance claim and after completion. Overall, the firm can deliver solid roof and exterior work with positive personal service, but potential customers should confirm scope and color accuracy, scheduling, and invoicing details up front, and request written itemized invoices and a final inspection.

Customer reviews for the siding-related work from 123 Exteriors are highly positive, highlighting Hardie Board (fiber-cement) siding as a material used, strong emphasis on professional communication, and assistance with insurance claims. Projects mentioned include roofing, gutters, and siding installations, with several notes about prompt completion and thorough cleanup. While most comments are positive, there are no specific complaints noted; scheduling typically occurred within 1–2 weeks, and some work was completed in a single day.

- Overall, the experiences are mixed: many customers report positive interactions, strong communication, and satisfactory workmanship; a smaller number report serious management and communication problems.

- Staff and service praise: Jill is repeatedly cited for knowledge, responsiveness, and helping with insurance steps; Reggie, Addison, Abby, Trevor (Dobbs), Kelton, Trevor (sales/inspection), Brian, and Pete Chambers are commonly highlighted for professionalism, clear explanations, and keeping customers informed. Project managers or dedicated contacts (notably Pete) are noted for making the process smooth and less stressful.

- Work performed and outcomes: repairs cited include siding, gutters, fascia, and roof work, often after hail damage. Several customers mention color matching, quick turnarounds, and high-quality repairs. Some reports indicate minimal yard mess and careful workmanship.

- Pricing and value: several reviews describe pricing as fair or reasonable for the scope of work; one positive note mentions an “incredibly reasonable price” with rapid turnaround.

- Practical positives for potential customers: knowledgeable staff, proactive communication, assistance with insurance claims, thorough explanations of work, ability to coordinate complex repairs (roof, gutters, siding) in a single project, and responsive scheduling accommodations.

- Noted concerns and negative experiences: one detailed review alleges dishonesty about subcontractors, with later admission from management that subcontractors were used; issues include damaged gutters, lack of notification, no on-site foreman, multiple permit-related delays, and repeated rescheduling with poor coordination. Other mentions include dispatch/connectivity gaps and insufficient oversight on site.

- Practical considerations for customers to mitigate risk: explicitly confirm whether subcontractors will be used and who they are, request a dedicated project manager, obtain a written timeline with permit statuses, insist on on-site supervision or a clear on-site supervisor, confirm equipment availability (e.g., gutter machine), and outline communication protocols and update frequency.

- Bottom line: H&F Exteriors appears capable of delivering quality siding, gutter, and roof repairs with strong customer-facing staff, but potential customers should verify subcontractor use, permit management, and on-site supervision expectations up front and seek clear, written project timelines and communication plans.

Reviews for Triton Exteriors cover roof, gutters, and exterior makeovers with mixed experiences. Many customers praise quality workmanship, professionalism, and good communication, while a notable number report poor communication, scheduling delays, and follow-up issues, particularly during storm repair waves. Pricing is frequently described as reasonable or affordable, and several reviews emphasize good value. Specific siding materials are not named in the reviews, and no warranties are explicitly described.

- Services: Roofing, vinyl siding, fascia, soffits, gutters (including leaf guards), and related exterior repairs. Several projects involved hail-damage work and matching new materials to existing Exteriors.

- Bids and ownership: Several customers note accurate, honest quotes and that the owner (Josh) is involved in bids and on-site supervision, helping prevent miscommunication.

- Insurance coordination: Multiple reviews mention helpful guidance through insurance claims and coordination with adjusters.

- Quality and craftsmanship: Reports of high workmanship, attention to detail, and ability to fix issues left by previous crews. Material matching (e.g., shingles and siding) and careful installation are frequently highlighted.

- Project execution: Many projects completed with minimal disruption and thorough clean-up; some jobs were finished quickly (even in one day). In some cases, tasks were performed with logistical care (e.g., removing gutters during fascia work and reinstalling them without damage).

- Reliability and communication: Consistent communication and reliability are repeatedly praised; several customers emphasize staying in touch with scheduling and updates.

- Pricing and value: Pricing is described as competitive and in line with other bids; several customers value promised work and outcomes over merely choosing the lowest bid.

- Customer sentiment: The majority of reviews express high satisfaction and willingness to recommend; there is at least one isolated negative feedback about customer service and an update indicating non-recommendation, suggesting experiences may vary.

- Overall impression: The feedback is mixed. Many customers praise Spartan Roofing for prompt service, professionalism, reasonable pricing, and quality workmanship, while a minority report dissatisfaction about communication, honesty, or incomplete work.

- Positive notes and practical details:
- Gutter work: one job completed in about 2 hours despite extreme heat.
- Roofing speed and reliability: several customers report quick turnaround, sometimes completing work in a day; many describe crews as courteous, thorough cleanup, and minimal disruption to daily schedules.
- Weather resilience: multiple reviews claim the new roof withstood severe weather (tornado winds, hail, heavy rain) after installation.
- Communication and professionalism: multiple reviewers commend responsiveness, clarity about costs, and ease of working with Patrick and Morgan.
- Pricing and value: multiple customers consider pricing fair or reasonable and view the work as good value for the quality.

- Negative notes and practical concerns:
- Perceived dishonesty or miscommunication: at least a couple of reviews allege that repairs were not performed as claimed, with missing photos, ongoing invoices for unattained work, and claims of holes or missing shingles not being addressed.
- Itemization and guarantees: some customers report a lack of itemized quotes, unclear guarantees, or delays in providing documentation of work or warranties.
- Deposits and progress: instances cited where deposits were refunded but the original issues were not resolved, leading to ongoing leaks or unresolved problems.

- Practical considerations for potential customers:
- Ask for detailed, itemized estimates and written warranties or guarantees.
- Request before-and-after photos and clear timelines for each phase of work.
- Confirm scope of work, expected completion date, and how weather-related delays are handled.
- Check references and consider obtaining multiple bids to compare approaches and transparency.

- Bottom line: Spartan Roofing is frequently described as fast, professional, and reasonably priced with solid workmanship, but potential customers should verify scope, documentation, and guarantees up front to avoid misunderstandings.

Overview: Experiences with KSK Exteriors are mixed. Many customers report high-quality workmanship, thorough inspections, responsive communication, competitive pricing, and reliable completion of siding, fascia, soffits, gutters, and related exterior work. A number of projects were completed quickly and with good cleanup, and several customers noted that KSK stood behind its work, including repairs after storms and follow-up painting or adjustments.

Common positive details
- Services performed: siding replacement, fascia and soffits, gutters, downspouts; some projects included roof work, balcony repairs, or porch components; repairs for water intrusion were addressed.
- Inspections and planning: inspectors identified water intrusion causes and provided a plan to address them.
- Estimates and pricing: quick estimates; several customers reported lower prices than competitors and that bids were honored even when material costs rose.
- Timeliness and execution: work often completed on or ahead of schedule; instances of rapid completion (sometimes in a day) and work resumed after weather restrictions or winter conditions.
- Quality and durability: many reviews highlight thorough workmanship, attention to detail, and projects that held up well over time; some clients noted that issues found later (e.g., a blown-off fascia) were repaired promptly.
- Cleanup and aftercare: multiple reviews commend cleanups and responsiveness to follow-up issues; some projects included warranty-like assurances and re-inspections.
- Repeat use and recommendations: numerous customers would hire again and would recommend KSK Exteriors for similar work.

Common negative details
- Scheduling and communication issues: several customers reported missed appointments, long delays between scheduled times, and inconsistent or slow communication.
- Experience handling and professionalism: a minority described unprofessional interactions, arguments among crew members, and lack of timely follow-up or apologies.
- Hidden or extra charges: at least one review cited unexpected charges (e.g., for squirrel removal) and price adjustments after work started, affecting overall satisfaction.
- Incomplete or delayed scope: a few customers experienced partial completion or extended timelines, with some delays attributed to weather or material sourcing rather than the contractor alone.

Notable patterns by project type
- Residential siding, fascia, and gutter work: generally positive on plan, quality, and price, with occasional scheduling friction.
- Multi-unit or large-scale projects (condos, multi-family): strong performance in many cases, including substantial scope (e.g., numerous balconies) and solid follow-through; some concerns about coordination and communication in larger jobs.
- Repairs after weather events: several reports of prompt remediation and ongoing service to address new or continuing issues.

Bottom line for potential customers
- If you prioritize quality workmanship, thorough inspections, and competitive pricing, many customers had positive experiences and would hire again.
- Be aware that some customers experienced scheduling challenges and communication gaps; confirm a clear schedule, point of contact, and any potential follow-up costs before starting.
- For larger projects or multi-unit sites, expect proactive planning and coordination to ensure consistent communication and on-time progress.

- Overall impression: Generally positive; reviewers praise workmanship, professionalism, and reliability, with multiple strong recommendations.

- Bid and communication: One reviewer reported a slow process to receive a quote and no follow-up from the office after multiple requests.

- Work scope and challenges: Crew tackled high-elevation work, solar-panel conduit routing, and a stone facade around soffits; replaced wood gables and soffits with HardieBacker siding; detailed soffit work aimed at wildlife deterrence.

- Materials and quality: Work described as excellent with a fair price; several reviewers noted the results exceeded expectations.

- Crew and service: A crew of four worked well together; the owner and staff were described as professional, friendly, and occasionally followed up to ensure satisfaction.

- Additional services: Jacob (Pedro’s son) installed permanent outdoor lighting, drawing on experience with holiday lighting and demonstrating thorough attention to detail.

- Recommendation: Reviewers consistently recommend STL Siding Pros and highlight their thorough, detail-oriented approach and first-hand, informative bids.

- Overall impression: Reviews describe Constructors 911 as professional, knowledgeable, and reliable, with clear communication and a focus on quality craftsmanship.

- Services and capabilities: The company markets residential and commercial roofing, storm damage restoration, siding, and gutters, and highlights drone inspections and emergency services on its website. They emphasize transparency about services, certifications, and project details, and use social media with before/after photos to illustrate work. The firm notes experience dating back to 2011 with over 6,500 projects.

- On-site execution: Customers report thorough, careful workmanship with attention to detail. Notable points include full roof replacements rather than quick fixes in some cases, efficient job performance (one-day roof replacement), and meticulous cleanup with no nails left behind. Sites are described as spotless at the end of the day, with crews respectful of pets and kids.

- Communication and service quality: Clients frequently cite honest explanations of issues, clear service descriptions, and transparent guidance on options. Prompt responses and helpful, kind customer service are repeatedly mentioned, contributing to a hassle-free experience.

- Practical takeaway for potential customers: Constructors 911 appears to offer experienced, transparent roofing and siding services with a strong emphasis on professional communication, efficient and clean job sites, and reliable craftsmanship. Their online presence (website and social media) is used to convey project scope and outcomes prior to engagement.

Overall, the feedback is largely positive for this siding and roofing repair business, with several customers praising professionalism, communication, and quality workmanship, though a minority report responsiveness issues.

- Communication and planning: multiple customers note being kept updated on plans and involved in the process, including coordinating with an insurance adjuster and documenting work. A few reviews mention difficulties in reaching someone or getting timely follow-up.

- Workmanship and results: customers frequently describe high-quality results on roofs and siding, thorough cleanup after work, and attention to detail. Several endorsements highlight the ability to deliver a customer’s vision and unexpected positive outcomes (e.g., color recommendations; look of the home after completion). Some projects mention gutters as planned or added later.

- Customer service and sales experience: several reviews commend Jake (and the team) for professionalism, thorough explanations, and ease of working with them; referrals and repeat recommendations are common. Bids are described as affordable by at least one customer, with some noting a lengthy process related to insurance approvals.

- Practical considerations: a few customers emphasize the benefits of hands-on support during the restoration process and being present with the insurer to ensure proper documentation.

- Notable caveats: one or two reviews report not receiving follow-up communication after initial inspections or attempts to reschedule, and at least one reviewer would choose a different company for better reliability.

For potential customers, it’s advisable to confirm current availability, expected response times, and status of any planned add-ons (such as gutters), and to verify how the company handles communication and follow-up throughout the project.

- Scope of work commonly included roof replacement/repair, siding, and gutters, with some projects addressing fascia and specific roofing issues (e.g., cricket behind a chimney).

- Staff and communication: multiple customers cited staff such as Joe Egart and Chris Counts as knowledgeable, helpful, and professional; project management and ongoing communication throughout the process were frequently praised, including progress updates and final inspections.

- Insurance coordination and pricing: several customers noted the company helped coordinate with insurance reps, reducing client effort; bids were often reported as competitive with final costs matching or being below estimates.

- Timeliness and workmanship: many testimonials described timely, efficient work with tidy site cleanup; some delays were acknowledged due to widespread storms but deemed understandable.

- Quality and outcomes: results were described as high quality, with roofs and siding looking good and no leaks reported in those projects; some customers noted a “transformation” of their home and overall satisfaction with workmanship.

- Customer experience and reliability: the business is portrayed as local/family-owned, reliable, and customer-focused, with customers stating they would recommend the company to others.

- Notable positive themes: going above and beyond, addressing small non-roof issues, and ensuring questions were answered without pressure.

- A few caveats: isolated mentions of slower progress during storm-hit periods, but no persistent dissatisfaction.

Overall, customers report positive experiences with Lane House Roofing & Exteriors, noting fast, high-quality work and strong project management, with emphasis on insurance coordination and customer service.

- Speed and quality: multiple reviews mention quick completion and expert results, including roofing, siding, and gutters; some note a beautiful, updated appearance.
- Staff and communication: consistently described as professional, friendly, and responsive; specific team members cited include Kerry, Julie, Donovan, Ryan.
- Insurance assistance: several customers highlight help with insurance claims, negotiations, and communication with insurers; some used Lane House to resolve disputed settlements.
- Service scope: work includes roofing, siding, windows, doors, and gutters; repeat customers indicate ongoing satisfaction with various projects.
- Cleanup and site care: reviewers frequently commend thorough cleanup and consideration of the property during work.
- Value and reliability: described as affordable or good value; customers express trust and willingness to reuse the company.
- Environmental note: one customer mentions recycling old shingles as a benefit.
- Potential limitation: at least one comment indicates the company may decline very small projects.

Summary of customer experiences (neutral, practical overview)

- Overall sentiment is mixed: some customers report strong, positive experiences; others describe significant communication and execution problems.
- Communication: experiences range from clear, responsive communication and proactive updates to persistent unresponsiveness, including long gaps after estimates or during active work.
- Scheduling and timeliness: some projects were completed quickly and efficiently; others were described as rush jobs with delays, missed items, or extended timelines.
- Scope and changes: several reviewers noted missing or incomplete work (e.g., items not included in the original estimate, such as windows to be wrapped) and the need for follow-up with a project manager; inspectors sometimes flagged issues requiring additional work.
- Subcontractors and workmanship: mixed reports on subcontractors’ conduct and workmanship; some incidents described as not respecting property or neighbors, resulting in extra cleanup or multiple visits; other reviews praised workmanship and professionalism.
- Cleanup and site management: cleanup quality varied; some customers had to manage nails, debris, and leftover materials themselves, while others reported thorough cleanup after completion.
- Materials and waste handling: concerns about leftover materials being left on-site, with questions about reimbursement or disposal; in some cases, materials were moved to storage.
- Parking and HOA issues: a recurring practical challenge cited in several reviews, including blocking accessible parking or ramps and conflicts with HOA guidelines; some customers had to address vehicle access during work.
- Notable positive feedback: several reviewers highlighted quick responses, transparent pricing, helpful project coordinators (e.g., named individuals), and high-quality results on roofs, siding, and exterior projects; some customers would hire again or highly recommend.
- Notable negative feedback: multiple reports of poor responsiveness, incomplete work, poor site cleanup, and frustration with management and communication; some customers stated they would not recommend the company.
- Longevity and trust signals: at least one reviewer cites a long-term relationship (10 years) with the company, indicating a favorable ongoing experience for some clients.
- Practical takeaways for potential customers:
- Obtain a detailed, written scope of work and a clear change-order process.
- Confirm a single point of contact or dedicated project manager and request regular, scheduled updates.
- Discuss and document cleanup plans, property respect, and neighbor/HOA access requirements.
- Clarify handling of leftover materials, disposal options, and potential reimbursements.
- Verify timelines, potential delays, and warranty coverage; request references from similar projects.

- Overall, experiences with Allen Roofing & Siding are mixed: many customers report high-quality work and professional crews, while others report long delays and communication issues.

- Positive patterns
- Professional, clean, and respectful crews; crews often finish jobs efficiently and leave the site clean.
- Strong customer care from certain staff (notably Elmer and Adam Kinney) with updates and guidance through the process.
- Good value and wide range of exterior work (roofing, siding, gutters, soffits) with praise for workmanship and reasonable pricing.
- Effective coordination with insurance for hail-related damage in many cases; estimator or sales staff sometimes advocated for customers with adjusters.
- Specific positive examples include timely completion, helpful inspections, and successful gutter fixes when problems were addressed.

- Common concerns and negative experiences
- Delays and backlogs: long waits for estimates (months in some cases) and slow or uncertain start dates after signing a contract.
- Inconsistent communication: several customers report unreturned calls or poor follow-up, with unclear or changing timelines.
- Quality and workmanship concerns: at least one report of botched drip-edge installation and a disputed repair that required a later patch; some customers worried about whether the roof or siding work was done to spec.
- Scheduling and site issues: some references to language barriers on site, missing tarps during rain, and the need for customers to provide basic tools (e.g., broom and dustpan) for cleanup.
- Customer service incidents: a few highly negative experiences highlighted unresponsiveness, perceived lack of accountability, and safety concerns (e.g., trucks blocking a fire hydrant).
- Mixed follow-through on promises: claims that promised help with insurance documentation or coverage for gutters/fascia did not materialize in some cases.

- Notable names and anecdotes
- Frequently praised: Elmer (positive impressions across several reviews) and Adam Kinney (sales/rep involvement and updates).
- Critically described interactions: Jake (sales/contractor) appears in negative feedback regarding handling of issues and follow-through.
- Positive post-issue resolution: at least one reviewer noted that Allen Roofing & Siding corrected problems after an initial negative post.

- Practical takeaways for potential customers
- Expect potential delays in estimates and project start dates; request a concrete timeline in writing.
- Establish a single point of contact and confirm who will manage the project and coordinate with your insurer.
- Discuss and document expectations for on-site behavior, tarping, cleanup, and addressing any workmanship concerns.
- Be aware of past reports about communication gaps; plan for proactive checking in about progress.
- If safety or parking around hydrants is a concern, address this explicitly with the team before work begins.
- If issues arise, request prompt follow-up and confirm any offered remedies or corrections in writing.