Gallagher Bros Construction

Customer experiences with Gallagher Construction/Gallagher Bros are mixed, reflecting both strong workmanship and service and notable communication and follow-up inconsistencies. Many reviewers praise the quality of roof replacements (and related work on gutters, downspouts, fascia, and siding), friendly and professional crews, helpful guidance through insurance claims, and responsive staff members (notably Willie, Brett, Patrick, and Jack). Several customers also commend the company for coordinating with insurers and for a clear workmanship warranty (five years) in at least some cases. Positive anecdotes emphasize timely work even during busy storm seasons and thorough cleanup.

However, there are recurring criticisms about follow-up and communication, missed appointments or bid delays, and some frustration with office staff. A few reviewers report poor initial follow-up or no-shows, and at least one detailed negative account describes property damage (tar, nails) and inadequate protection of belongings, along with dissatisfaction with pricing and responsiveness. Overall, many customers would recommend the company based on quality and service, but potential customers should verify communication expectations, ensure site protection and cleanup plans, confirm warranty terms, and understand how insurance claims will be handled.

Practical details to note:
- Services offered: roof replacement; gutters and downspouts; fascia; siding.
- Insurance claim support: several reviewers report help navigating the claim process and coordinating with insurers; some note smoother experiences than others.
- Timeliness: work completed during busy storm seasons in some cases; other accounts mention scheduling delays and missed appointments.
- Work quality: widely praised for workmanship and attention to detail by the crews; some mention positive post-work results.
- Cleanup and site protection: mixed reports; some praise cleanup, while others describe nails, tar, or yard damage in some projects.
- Communication: generally positive with certain reps (Willie, Brett, Patrick, Jack), but multiple reviews cite inconsistent follow-up or difficult office interactions.
- Warranty: at least one review references a five-year workmanship warranty.