Colonial Construction
10120 Fite Cir, St. Louis, MO 63123, USA
The feedback on Siding Repair Systems is mixed, with strong praise for workmanship in many projects and notable concerns about management and communication in others.
- Work quality and outcomes: Multiple projects receiving James Hardie siding, deck replacements, siding reattachments, and storm/warranty repairs are described as high quality, accurate, and durable when finished. Some customers note excellent attention to detail and professional crews (e.g., Eugene, Jerry, Corey) and timely completion on certain jobs.
- Project scope and complexity: The company handles siding, roofing-related flashing, painting, and large/complex deck builds. Large, multi-faceted jobs tend to be praised for planning and craftsmanship, but some report slow progress or multiple crews with varying results.
- Communication and management: Experiences vary widely. Positive cases cite clear explanations and responsive updates from specific staff (Sue, Mike, Cory). Negative cases complain of unreturned calls, long delays, and unclear communication, sometimes with language barriers on site.
- Timeliness and site reliability: Some customers are satisfied with prompt work; others describe slow responsiveness, delays, or incomplete follow-through, especially on warranty or post-install issues.
- Safety and site impact: One reviewer reports property damage (nails left in yard) and a dog injury; others describe good site conduct, but safety and cleanup issues appear in at least a few experiences.
- Pricing, contracts, and warranty: Some praise reasonable pricing and honoring contracts, while others report changes to estimates, contract disputes after signing, or perceived overcharges. Warranty-related work has been mixed, with some issues resolved after follow-up or reimbursement but ongoing concerns about getting timely, clear service.
- Recurring personnel: Positive mentions frequently highlight specific people (Sue in the office, Corey, Eugene, Jerry, Mike) as helpful or skilled, indicating that individual staff are a key factor in customer satisfaction.
Potential customers should expect high-quality siding and related exterior work when projects run smoothly, but should carefully manage contract terms, request clear written scopes, confirm communication expectations, and verify warranty coverage and post-install support.
James Hardie siding (fiber cement),Hardie cement board,cement board
Excellent
Response time is variable across reviews; some calls are answered promptly and issues addressed quickly, while others include delays, unreturned calls, or slow communication (days to weeks).
Poor/unresponsive communication from office or management,Delays or slow project timelines,Property damage or cleanup issues (e.g., nails left in yard, deck damage),Warranty or warranty-coverage disputes and price increases,Occasional concerns about workmanship consistency and potential corners-cutting
Yes—warranties on siding and storm repair work are mentioned; some reviewers note that warranty issues exist and advise verifying coverage with specialists, as some issues could affect warranty status.
Fair
Mixed: some reviewers note reasonable value and pricing; others report price increases, hidden costs, or disputes over contract terms and billing.
Check that a proper vapor barrier is installed (required for warranty) and verify flashing above windows and at joints.,Ask for a Hardie product specialist to inspect potential issues that could affect warranty.,Maintain clear documentation and read contracts to avoid misunderstandings about scope, materials, and finishes.,Ensure site cleanup and property protection during work to prevent damage and hazards (e.g., nails in yard).
10120 Fite Cir, St. Louis, MO 63123, USA
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