Colonial Construction
10120 Fite Cir, St. Louis, MO 63123, USA
Overview: Experiences with KSK Exteriors are mixed. Many customers report high-quality workmanship, thorough inspections, responsive communication, competitive pricing, and reliable completion of siding, fascia, soffits, gutters, and related exterior work. A number of projects were completed quickly and with good cleanup, and several customers noted that KSK stood behind its work, including repairs after storms and follow-up painting or adjustments.
Common positive details
- Services performed: siding replacement, fascia and soffits, gutters, downspouts; some projects included roof work, balcony repairs, or porch components; repairs for water intrusion were addressed.
- Inspections and planning: inspectors identified water intrusion causes and provided a plan to address them.
- Estimates and pricing: quick estimates; several customers reported lower prices than competitors and that bids were honored even when material costs rose.
- Timeliness and execution: work often completed on or ahead of schedule; instances of rapid completion (sometimes in a day) and work resumed after weather restrictions or winter conditions.
- Quality and durability: many reviews highlight thorough workmanship, attention to detail, and projects that held up well over time; some clients noted that issues found later (e.g., a blown-off fascia) were repaired promptly.
- Cleanup and aftercare: multiple reviews commend cleanups and responsiveness to follow-up issues; some projects included warranty-like assurances and re-inspections.
- Repeat use and recommendations: numerous customers would hire again and would recommend KSK Exteriors for similar work.
Common negative details
- Scheduling and communication issues: several customers reported missed appointments, long delays between scheduled times, and inconsistent or slow communication.
- Experience handling and professionalism: a minority described unprofessional interactions, arguments among crew members, and lack of timely follow-up or apologies.
- Hidden or extra charges: at least one review cited unexpected charges (e.g., for squirrel removal) and price adjustments after work started, affecting overall satisfaction.
- Incomplete or delayed scope: a few customers experienced partial completion or extended timelines, with some delays attributed to weather or material sourcing rather than the contractor alone.
Notable patterns by project type
- Residential siding, fascia, and gutter work: generally positive on plan, quality, and price, with occasional scheduling friction.
- Multi-unit or large-scale projects (condos, multi-family): strong performance in many cases, including substantial scope (e.g., numerous balconies) and solid follow-through; some concerns about coordination and communication in larger jobs.
- Repairs after weather events: several reports of prompt remediation and ongoing service to address new or continuing issues.
Bottom line for potential customers
- If you prioritize quality workmanship, thorough inspections, and competitive pricing, many customers had positive experiences and would hire again.
- Be aware that some customers experienced scheduling challenges and communication gaps; confirm a clear schedule, point of contact, and any potential follow-up costs before starting.
- For larger projects or multi-unit sites, expect proactive planning and coordination to ensure consistent communication and on-time progress.
Siding, fascia, soffits, and gutters
Excellent
Typically a few days from inquiry to on-site assessment and scheduling; generally prompt response
Scheduling issues (missed or late appointments), poor communication, delays, and a billing dispute in one case
No explicit warranty details were mentioned; the company claims to stand behind its work
Excellent
Generally very competitive and fair; many reviewers note good value and that bids were honored; occasional billing disputes noted
No maintenance tips were mentioned in the reviews
10120 Fite Cir, St. Louis, MO 63123, USA
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