Martin & Sons LLC

- Company and scope: Martin & Sons LLC is a Florissant, MO–based, family-owned contractor offering roofing, siding, gutters, and window work, often completing multiple projects for the same customers and positioning itself as a one-stop shop.

- Communication and process: Customers repeatedly praise clear, ongoing communication and thorough explanations of the work and insurance process, with John and Jeff named as reliable points of contact. Reviews note prompt responses, updates throughout installations, and accessibility for questions, including after-hours discussions in some cases.

- workmanship and results: Reports describe high-quality, meticulous workmanship and thorough cleanups. Projects have included roof and gutter replacements, siding installations, bay window capping, and window replacements, with many customers noting significant aesthetic improvements and neighbor compliments.

- customer service and reliability: The team is described as courteous, professional, and respectful, with several mentions of going above and beyond. Several customers express strong likelihood to reuse services and to recommend the company.

- pricing and value: Pricing is described as reasonable or fair, with at least one review noting savings by guidance through insurance processes. Customers frequently describe the overall value as strong and the investment worthwhile.

- minor issues and resolution: Occasional post-work items are noted (e.g., nails left in the yard, an oil stain from a delivery truck not directly tied to the crew), but reviewers indicate these were handled satisfactorily.

- notable strengths: Local, family-owned service; comprehensive project handling; transparent communication; strong customer care and aftercare; and a track record across siding, roofing, gutters, and windows. Potential customers should still expect standard post-install cleanup considerations.