Top Siding Repair Services in Rockford

- A negative experience claims Axis Contracting (Axis) completed only part of a paid-for roof replacement and left unaddressed leaks and interior damage. The reviewer paid about $4,000 for work they say was not performed, including items such as house drip edge, chimney flashing, garage drip edge, L flashing, and downspouts, and alleges gutters were misinstalled. They contend Axis asked their insurer for new flashing, the insurer paid, but Axis did not install it. An on-site admission by a representative that Axis didn’t perform the paid-for work is reported, followed by promises of refunds and same-day gutter fixes that allegedly did not materialize. The reviewer also claims a completion certificate was signed under coercion by a non-authorized person while the homeowner was away, and the company did not deny these claims in its reply.

- The same account states that leaks appeared after storms, the initial on-site visit did nothing, and attempts to resolve the issue with Axis personnel failed. The reviewer describes difficulty obtaining a response from Axis and from the owners after raising concerns.

- Separately, a number of other reviews are clearly positive, praising individual staff (notably Adam, Todd, Rocky, Brad Stayner, Dave Book) for helping with insurance claims, coordinating with adjusters, completing work quickly and professionally, and recommending Axis for roofing and gutter projects. Several testimonials claim projects were finished with good communication, on-time arrival, and favorable outcomes, including instances where insurance payments covered the work or reduced or eliminated out-of-pocket costs.

- Practical details for potential customers:
- There are contrasting experiences: one account alleging significant unperformed, paid-for work and poor responsiveness; several accounts praising responsiveness, coordination with insurance, and high satisfaction with the final roof/gutter results.
- The negative account highlights potential risks: unfinished scope of work, uninstalled flashing and drip-edge components, misinstalled gutters, and difficulty obtaining refunds or resolution.
- The positive accounts emphasize quick completion, strong communication, and assistance with insurance claims, sometimes resulting in minimal or no out-of-pocket costs.

- Potential customers should verify: a detailed, written scope of work and itemized costs before signing; a clear process for change orders; written warranties; confirmation of all code-required components (flashing, drip edges, gutters, downspouts) and their installation; independent verification or inspection of work completed; and reliable, auditable lines of communication with a project manager or owner team to avoid miscommunication or disputed charges.

Overall, customer experiences with this siding and roofing contractor are mixed but trend positive. Several clients report high satisfaction with workmanship, speed, and problem resolution: one reviewer described Anthony as finding and fixing a roof leak by locating a hole that a previous contractor missed; another praised the workmanship, completion in one day, and the addition of ridge vents for the garage. A third reviewer recommended the company for siding and roofing, highlighting Anthony’s professionalism, clear communication, responsiveness to questions, and patience during material selection. A minority feedback included brief negative wording ("Bad bad"), and another comment stated "It was a good place."

Customer feedback across multiple reviews is predominantly positive. Shoppers praised Feldco for knowledgeable, friendly staff and thorough explanations, with specific mentions of sales representatives and installation teams. Scheduling is described as smooth, and several projects were completed ahead of schedule; there was one appointment scheduling mishap that was apologized for and addressed, including price consideration to match a competitor. Pricing and quotes were generally prompt and competitive, with some customers noting good value and, in at least one case, price matching while delivering higher-quality windows. The workmanship and materials were described as high quality, and warranty coverage was honored in at least one instance. Installations (windows and gutters) were carried out efficiently and without hidden fees, and most customers stated they would recommend Feldco to others.

- Customers report prompt service and on-time completion for siding and roofing projects, with a friendly, professional crew led by Anthony.
- The business has handled both small and large projects (a small job five years ago and a full roof replacement more recently; garage siding included).
- Reported outcomes include thorough debris cleanup and fair, reasonable pricing.
- The team is described as knowledgeable, trustworthy, and dependable; interactions noted as courteous and prompt.
- Overall satisfaction is high, with reviewers indicating they would hire again.

Based on the reviews, MGM-K Exteriors (Adam, Octavio, and team) is frequently praised for high-quality workmanship, especially on roofing, siding, and related exterior work, with emphasis on timely completion and professional, communicative service. Customers note a one-stop service experience, help with insurance-related aspects, and responsive follow-up. Several jobs were completed promptly, including same-day work on some tasks. The reviews do not provide specific siding materials, formal warranties, or explicit pricing details.

Feedback on this siding repair business is mixed. Several customers describe positive experiences: the team came on short notice, was professional, flexible with pricing for large projects (e.g., redoing a mom’s house), kept customers updated, and delivered neat, fast work repairing windows and painting trim at affordable prices with timely completion. In contrast, there are negative reports about roofing work: one reviewer says a contractor spent less than half a day, asked for more than the contracted amount to ensure no leaks, yet the roof continued leaking a week later, and the contractor did not follow up. Another reviewer alleges threats after posting a negative review and claims a breach of contract related to a leaky roof, with the contractor disputing the account. Potential customers should seek a clear, written scope and estimate, inquire about warranties/guarantees, request references, and confirm expectations for follow-up and leak testing, especially for roofing work.

- Overall, reviews are generally positive, with customers noting clear communication, smooth coordination with insurance, and satisfactory workmanship on siding and roofing projects.
- Key strengths cited include proactive communication (often by Dan or Joe), assistance in filing or coordinating insurance claims, and effort to match shingles to the existing home. Customers also describe quick, efficient crews that left properties clean and tended to finish jobs promptly, sometimes describing the process as stress-free.
- Specific compliments highlight the crew’s speed, thoroughness, and the ability to find matching materials, contributing to an overall positive experience.
- A concern raised by one reviewer involves a salesperson named Chong Cho, who allegedly pressured the customer to file an insurance claim, had difficulty with communication, and placed an unsolicited yard sign; this contrasts with the otherwise favorable feedback and suggests potential customers should verify contact methods and the claims process with the company.

Reviews for Armoured Exteriors indicate highly positive experiences with roofing and siding-related work, highlighting professionalism, prompt service, thorough workmanship, and assistance with insurance claims. Customers frequently note competitive pricing, clean and organized crews, and timely project completion (with some jobs completed in a single day). Specific siding materials are not named in the reviews; most praise centers on roofing, gutters, and related exterior work, with several mentions of epoxy flooring and insurance guidance.

Reviews describe a siding and exterior repair business focused on hail-damage projects, including roof and siding work. Many customers praise workmanship, cleanup, and timely completion, with staff such as Randy Palmeri and Nick frequently noted for coordination with insurance and communication. However, there are notable complaints about office communication, rude or unhelpful interactions, and scheduling delays. Overall, reports show strong workmanship in some cases but mixed customer service experiences and scheduling challenges in others.

Summary of customer experiences with Pro Restoration LLC (siding, roofing, gutters):

Positive experiences (frequently noted themes and practical details)
- Insurance coordination and claim handling: multiple customers praised staff (e.g., Evan, Mitch, Angel, Ricky Espinoza, Eric, Eryk) for initiating claims, communicating with insurers, and keeping projects moving.
- Communication and responsiveness: numerous reviewers described timely updates, clear explanations, and ongoing contact throughout the process.
- Quick, efficient work and thorough cleanup: several projects were completed rapidly (often in one day for roofing, a half-day for gutters) with strong emphasis on cleanup after installation.
- Quality of workmanship and guidance: customers highlighted professional crews, attention to detail, and assistance with selecting materials, colors, and slates/shingle options. Staff frequently cited include Evan, Ricky Espinoza, Mike Hernandez, Jonah, Mitch, Angel, David, Eric, and others.
- Overall satisfaction and referrals: many reviewers stated they would gladly recommend Pro Restoration to neighbors and family based on their experience with roofing and siding work.

Notable concerns and negative experiences (practical issues to consider)
- Gutter installation issues: one customer reported improper gutter alignment that caused water to pool instead of draining to downspouts; the manager reportedly could not fix the problem and pointed out a separate error they would leave unresolved. A third party reportedly confirmed the gutters were not done correctly, and the customer felt pressured to sign a completion certificate before work was finished.
- Severe damage and workmanship problems on a hail-related roof replacement: a lengthy, highly negative review described water intrusion during installation, multiple ineffective repair attempts, insulation and retexturing issues, unprofessional conduct by a supervisor, loss of peace of mind, and a perception of poor accountability by ownership.
- Potential upcharges or aggressive sales tactics: at least one reviewer claimed they were told a homeowner needed new decking that did not meet their code-based assessment, implying unnecessary upgrades and misrepresentation.

Practical takeaways for potential customers
- Clarify scope and completion criteria: obtain a detailed written scope of work and require sign-off only after all work is fully completed to your satisfaction.
- Verify gutters and roof work: consider independent verification or third-party inspection if you have concerns about drainage, leaks, or decking-related decisions.
- Documentation and communication: request a single point of contact for insurance coordination, with regular, scheduled updates and a clear timeline.
- Watch for pressure tactics: be cautious of pressure to sign certificates or agree to upgrades before work is completed; seek objective advice on decking or other upgrades where code or warranty implications exist.
- Post-installation follow-up: ask about warranties, post-installation checks, and how issues will be handled if leaks or other problems arise after completion.

Overall, reviewers frequently commend Pro Restoration for effective insurance handling, communication, and quality installation, while a subset report serious concerns related to gutter workmanship, completion practices, and one notably problematic project. Potential customers should weigh these experiences, seek clarifications in writing, and consider independent assessments for critical decisions.

- The company is repeatedly described as professional, knowledgeable, and customer-focused, with strong communication and reliable project management.
- A central theme is proactive insurance coordination: staff (including Sarah as project manager, and others such as Brad, Jeremy, Chuck) guide homeowners through inspections, claims, and approvals, often reducing homeowners’ workload.
- Projects cited include roofing, siding, deck replacement, and porch additions, with several customers noting that the team works closely with insurers to ensure coverage and timely payment.
- Scheduling and turnaround are highlighted as efficient, with examples such as roofing completed in one day and roof/siding work scheduled and completed within about a week.
- Work quality and site handling are frequently praised: crews are described as skilled, courteous, and thorough in cleanup, with contractors able to match siding to existing exteriors.
- Customers frequently express high satisfaction and would both recommend Castle and consider using them again for future exterior projects.

Overall, customers describe Martin Exteriors as professional and knowledgeable, with strong communication and the ability to manage complex exterior projects (roofing, siding, soffits, fascia, chimney flashing, gutters) and insurance coordination. Several reviewers note prompt responses from the Director of Operations, sales staff (e.g., Matt Tanner, Lucas, Mike D., Ryan, Kyle), and support staff (Rigo, Amanda, Dustin, Tonya), and praise the team for keeping them informed throughout the process. Projects are described as completed efficiently, with some customers reporting completion in a single day, and staff handling arrangements such as insurance liaison, house wrap, and sometimes removing/reinstalling solar panels.

Practical considerations for potential customers include:
- The company often coordinates the entire process, including insurance discussions and scheduling, and can work with clients who live out of town.
- Final workmanship is generally described positively, with emphasis on careful handling of property and thorough cleanup in many cases.
- However, there are reports of post-work debris left in yards (e.g., shingle piles and other fragments) and occasional delays related to staffing changes.
- Pricing experiences vary: some customers felt quotes were higher than competing bids or questioned material quality relative to cost, while others trusted the pricing and valued the project management and final results.
- Customer experiences with specific staff or crews are frequently highlighted as a strength, but as with any contractor, individual experiences may vary, and prospective clients may wish to obtain multiple quotes and confirm cleanup expectations.

The reviews collectively describe Summit Restoration as a highly reliable contractor primarily focused on roofing, gutters, and siding-related work. Customers praise prompt responses, honest communication, thorough inspections, professional crews, and good on-site cleanliness and attention to safety. Insurance coordination and timely project completion are frequently highlighted. While the siding materials are not specified in the reviews, the overall sentiment is very positive, with pricing described as fair or affordable and no notable complaints about workmanship. Warranties are not mentioned in the reviews. Maintenance tips are limited but include staying vigilant for potential problem areas after repairs and maintaining the work site cleanliness during projects.

Warner Roofing & Restoration receives consistently positive feedback for exterior work including roofing, siding, gutters, and soffits. Reviewers describe professional, on-time crews, courteous service, clean work sites, high-quality workmanship, and helpful communication. The company is noted for handling insurance-related matters smoothly and offering color-matching options. Pricing is described as reasonable with good value, and customer service is rated highly. No warranties are specified in the reviews.

Overall, experiences with Midwest Gutters & Siding are mixed but tend toward positive. Many customers praise workmanship on gutters, gutter guards, siding, soffit, fascia, and related work, noting thorough attention to detail and high-quality results. Positives frequently cited include prompt communication and responsive service from Brandon (sales) and support from office staff such as Gabby and Danielle, quick quotes, and scheduling. Several customers report fast turnarounds (often same-day or next-day visits, with projects completed in a matter of hours) and appreciate crews going beyond the requested scope (e.g., fixing additional siding behind a shed). Cleanups and professionalism are also mentioned, and some customers say the work makes their house feel brand new, with fair pricing.

On the downside, multiple reviews point to inconsistent communication and follow-up, especially for warranty work or smaller jobs. Reports include delays in returning calls or providing quotes after on-site visits and some customers feeling ghosted for minor repairs. A few comments reference aggressive truck driving. Overall, customers seeking larger projects or long-term reliability tend to recommend the company and indicate they would reuse them; those with smaller or urgent repair needs may want to confirm expectations around communication and turnaround.

Customer experiences with Rockford Siding and Windows are mixed. Positive feedback commonly highlights professional interaction from owner to installers, high-quality siding and window/roof work, thorough cleanup after installation, and a smooth process coordinated by office staff. Several customers appreciated the ability to customize with special‑order colors, the use of the HOVER visualization app to preview options, and a non‑pushy, team‑oriented approach. Some reviewers would hire them again or recommend the company, and crews such as Patrick, George, Jake, and Mark Hurd are cited for professionalism and reliability.

There are notable negative experiences as well. At least one review claims the job was never finished and that calls were ignored or met with excuses. Other customers report miscommunication about product specifics (for example, window opening width) and unresponsive follow‑ups to requests for changes. A few reviews warn prospective customers to proceed with caution, citing inconsistent communication and overall dissatisfaction. Potential customers may want to verify project scope, timelines, and post‑installation support before committing.

- Overall pattern: The reviews show mixed experiences with JM Construction/J&M Construction. Several customers report positive results in workmanship, reliability, and communication, while a notable number describe issues with responsiveness, scheduling, and pricing.

- Responsiveness and assessment: Some customers note prompt responses and honest damage assessments, including clear guidance on warranty work and insurance coordination. Others report missed follow-ups, unreturned estimates, or cancellations after agreeing to appointments.

- Pricing and estimates: Several reviews praise transparent, reasonable pricing and thorough bids. Others recount price changes, estimates not delivered, or concerns about perceived pressure to pay more.

- Work quality and outcomes: Positive reports describe neat installations, attention to detail (e.g., replacing rotted materials rather than covering them), and high-quality results across roofing, siding, windows, and gutters. A few negative notes mention corners being cut or incomplete work, which were addressed after customer confrontation in some cases.

- Scheduling and logistics: On-time crews and efficient project completion (e.g., roof jobs finished in a day) are commonly cited positively. Conversely, some customers criticize scheduling difficulties or miscommunication about timelines.

- Cleanup and site care: Multiple reviews commend thorough cleanup, including magnet sweeps for nails. A few indicate average or inconsistent cleanup.

- Insurance, warranty, and coordination: Several customers appreciate handling insurance details and warranty-related work through JM Construction, while others mention challenges in coordinating or fulfilling warranty tasks.

- Staff and customer service: RAICE, Justin, Brian, and other team members are repeatedly highlighted for professionalism and helpfulness by several customers; a minority describe unprofessional or frustrating interactions.

- In-vehicle conduct: One reviewer reported a Bufalo employee driving a company vehicle recklessly on the highway—cutting off other drivers and traveling about 20 mph over the limit. The reviewer cautioned others to prioritize safety; no name was provided.

- Overall customer service impressions: Most comments focus on staff interactions rather than driving behavior, describing professional, responsive communication and helpful coordination with insurance representatives.

- Notable staff mentioned for positive interactions: Shawn Hoffman (responsive, present during adjuster visits, good communicator), Brandon Jones (knowledgeable, thorough with inspections and explanations), Damon Carley (professional and knowledgeable during estimates), Zach (professional, strong communication and on-site coordination), and Dillon Hagstrom (kept customers updated, coordinated with insurance, attentive to concerns).

- On-site operations and cleanup: Reviewers frequently note on-time arrivals, efficient work, and thorough cleanup (including removal of nails/staples).

- Work quality and processes: Several reviews praise the workmanship and the ease of the overall process, including coordinating color/product choices and staying engaged with the insurer; a few notes mention minor issues such as materials left on the roof or confusion about contractor crews.

- Contractor relationships: Some feedback references differences between Bufalo’s own crews and contracted crews, with at least one review alleging misrepresentation about who performed the work.

- Overall sentiment: Generally positive regarding professionalism and outcomes, with safety concerns limited to the single reported driving incident.

- RPM Contracting provides roofing, siding, and gutter work, often after hail damage, and frequently assists customers with insurance claims, guiding them through paperwork and coordinating with insurers.

- Project management and communication are repeatedly highlighted as strengths. Customers cite responsive, knowledgeable project managers (notably Eric, Justin Burke, Austin, and Jake) who help with scheduling, provide regular progress updates, answer questions, address concerns, and in some cases conduct face-to-face meetings or stay on-site to ensure satisfaction. Post-job follow-ups are also mentioned to address any issues.

- Scheduling and timeliness are commonly noted: appointments are arranged promptly, work is completed efficiently or quickly, and crews are described as on time with work progressing as planned.

- Quality and workmanship are described as high: installations are characterized as beautiful, precise, and well executed; crews are professional and friendly; job sites are kept tidy and protected (tarps used to shield property). Finishing touches and thorough cleanup are frequently mentioned.

- Insurance coordination is a recurring theme; customers report that RPM handles much of the insurance process, which helps navigate claims and often results in favorable outcomes (e.g., securing full replacements).

- Post-install service and responsiveness to issues are noted, with examples of rapid response to leaks or concerns and timely follow-up visits after completion.

- Overall sentiment is largely positive, with several customers explicitly recommending RPM. Specific outcomes include discovering previously unrecognized damage, completing multi-item projects (roofing, siding, gutters) in one engagement, and sometimes completing work under budget.

- Timeliness and professionalism: multiple reviews note on-time arrivals, prompt responses, and courteous, professional crews; sites were left clean and tidy, with some projects completed quickly (including a roof replacement finished in one day).

- Honest assessments and clear communication: customers repeatedly report thorough inspections, clear explanations of findings, and honest assessments of damage; estimates were straightforward with no upselling.

- Insurance claim support: several reviewers praise assistance with the insurance process, including guidance through claim submissions and handling communications with insurers; staff explained steps in understandable terms.

- Quality of work and materials: reviews describe high-quality workmanship, use of quality materials, sound installations, and results that look great; customers cited lasting results and reliable performance.

- Cleanup and property care: multiple accounts mention meticulous job-site cleanup and leaving the property in good condition after work.

- Range of services and responsiveness: comments reflect roofing work and siding-related help (e.g., reattaching siding panels); the team is described as proactive in addressing issues and offering follow-up support.

- Multilingual communication: some customers note helpful Spanish-language explanations, indicating accommodation for non-English speakers.

- Relational, referral-based trust: several clients were referred by neighbors or families and subsequently would hire again or strongly recommend the company.