Ideal Property Solutions

(4.9)
281 reviews
+1 815-597-0707

Ideal Property Solutions Reviews

- Overall, reviews are generally positive, with customers noting clear communication, smooth coordination with insurance, and satisfactory workmanship on siding and roofing projects.
- Key strengths cited include proactive communication (often by Dan or Joe), assistance in filing or coordinating insurance claims, and effort to match shingles to the existing home. Customers also describe quick, efficient crews that left properties clean and tended to finish jobs promptly, sometimes describing the process as stress-free.
- Specific compliments highlight the crew’s speed, thoroughness, and the ability to find matching materials, contributing to an overall positive experience.
- A concern raised by one reviewer involves a salesperson named Chong Cho, who allegedly pressured the customer to file an insurance claim, had difficulty with communication, and placed an unsolicited yard sign; this contrasts with the otherwise favorable feedback and suggests potential customers should verify contact methods and the claims process with the company.

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Additional Information

🏗️ Common Materials

siding,shingles

Quality Rating

Excellent

⏱️ Response Time

Fast

📝 Common Complaints

Poor communication and unresponsiveness from at least one salesperson.

🛡️ Warranties Offered

Not mentioned

👥 Customer Service Rating

Good

💰 Pricing Feedback

Reasonable / good value

🔧 Maintenance Tips

None mentioned

Location

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