Rockford Siding and Windows LLC

Customer experiences with Rockford Siding and Windows are mixed. Positive feedback commonly highlights professional interaction from owner to installers, high-quality siding and window/roof work, thorough cleanup after installation, and a smooth process coordinated by office staff. Several customers appreciated the ability to customize with special‑order colors, the use of the HOVER visualization app to preview options, and a non‑pushy, team‑oriented approach. Some reviewers would hire them again or recommend the company, and crews such as Patrick, George, Jake, and Mark Hurd are cited for professionalism and reliability.

There are notable negative experiences as well. At least one review claims the job was never finished and that calls were ignored or met with excuses. Other customers report miscommunication about product specifics (for example, window opening width) and unresponsive follow‑ups to requests for changes. A few reviews warn prospective customers to proceed with caution, citing inconsistent communication and overall dissatisfaction. Potential customers may want to verify project scope, timelines, and post‑installation support before committing.