Straightline Siding Roofing
π 11800 Brookpark Rd, Cleveland, OH 44130, USA
π +1 216-362-7100
Overall, customers describe the company as solid, professional, and reliable, with a warranty that is honored. Key practical notes include:
- Responsiveness and communication: multiple reviews highlight prompt responses, clear updates at every stage, and timely answers from office staff, estimators, and crew (including texts if delays occur).
- Estimates and process: upfront, detailed estimates with clear explanations; end-to-end service from estimate to installation and cleanup; some reviewers appreciated progress photos taken during the job.
- Scheduling and site performance: arrivals on time, work completed on schedule, and thorough, unobtrusive cleanups that left the job site looking as if they were never there.
- Quality and results: high-quality workmanship on roof installations, with visually appealing results and attention to materials; customers note professionalism from start to finish.
- Value and trust: reports of affordable pricing and fair value; several reviewers describe the company as honest, trustworthy, and deserving of repeat business and referrals.
- Customer experience: positive interactions with foremen/PMs and staff, feeling safe (home and family) after completion, and willingness to recommend to neighbors, real estate agents, and others.
Common Materials
Not specified; reviews focus on roofing in general with no specific siding materials mentioned.
Quality Rating
Excellent
Response Time
Very responsive with proactive communications and timely updates throughout the process.
Common Complaints
Few or no complaints; if any, minor scheduling delays or late arrivals were communicated.
Warranties Offered
Warranty is offered and the company is described as standing behind it.
Customer Service Rating
Excellent
Pricing Feedback
Generally positive; described as affordable with good value and fair, transparent estimates.
Maintenance Tips
No maintenance tips are mentioned in the reviews.