Home Exteriors

- Overall impression: The majority of reviews are positive, with customers citing quality workmanship, professional crews, good communication, and competitive pricing. A few noted issues with backend admin tasks or scheduling.

- Key strengths noted by customers:
- Professional, courteous, and responsive teams; direct contacts (e.g., Leo) praised for reliability.
- Timely project completion, often finishing in one to two days; large crews used for efficient work.
- Thorough site cleanup and attention to detail (including tasks like finding stray nails with a metal detector).
- Clear, fair pricing with some mentions of cost savings versus other quotes; several orders included warranty coverage and claims of hassle-free post-service support.
- Additional workmanship details praised, such as copper flashing, chimney flashing, snow guards, and addressing specific issues (e.g., bent gutters, patching holes).

- Services performed and contexts:
- Full roof replacement on various home types (including older homes and multi-unit buildings); some reviews mention replacing skylights.
- Related tasks like chimney flashing, copper flashing, and snow guards were completed or added as part of the project.
- Some reviews note quick responses and flexible scheduling to advance work after approval.

- Notable concerns or negative points:
- One customer reported failure to close a roof permit, which caused closing delays despite good roof work.
- A minor complaint about cleanup after the job and occasional scheduling issues affecting follow-up work.
- A review stated they would not recommend the company due to back-end handling of certain administrative tasks.

- Geography and scope snippets:
- Mentions of work in Fairfield, CT, Bethel, CT, and other Connecticut locations; projects ranged from single-family roofs to multi-unit buildings.

- Practical takeaways for potential customers:
- Expect professional, prompt crews and solid workmanship with attention to cleanup and post-work service.
- Competitive pricing and clear quotes are common, with some projects including warranties.
- Confirm permit handling responsibilities and clarify post-project administrative tasks to avoid delays.
- If pursuing additional items (e.g., copper flashing, snow guards, skylights), communicate specifics upfront to ensure inclusion in the scope.