Forest City Exteriors

(5)
24 reviews
+1 440-558-7257

Forest City Exteriors Reviews

Forest City Exteriors receives consistently positive feedback across roofing, siding, and related exterior repairs, with multiple references to strong insurance-claim support, clear communication, and high workmanship. Key practical takeaways for potential customers include:

- Insurance claim assistance: The team helps navigate claims, provides detailed documentation (photos and reports), advocates with insurers, and coordinates to keep estimates aligned with coverage and deductibles. Several reviews note smoother claim processes and faster approvals as a result.

- Timeliness and efficiency: Work ranges from rapid temporary repairs (as quick as about 25 minutes) to full replacements completed in a day, with many projects finishing in a few days. Crews are described as skilled, efficient, and thorough in cleanup.

- Communication and customer service: Customers report low-pressure interactions, clear explanations of repairs, proactive updates, and responsiveness at every step. Staff such as Alex, Mike, and Austin are repeatedly highlighted for professionalism and helpfulness; some reviews mention late-evening outreach to resolve issues.

- Quality and scope of work: The company handles a variety of exterior projects (roofing, siding, gutters, downspouts, shutters, etc.) and is described as producing high-quality results and attention to detail. They assist with color selections and, in many cases, ensure work is brought up to code.

- Cleanup and property care: Post-project cleanup is consistently praised, with several customers noting that the property was left in pristine condition.

- Company traits and recommendations: Several reviews identify Forest City Exteriors as veteran-owned, honest, and straightforward. The overall sentiment is that customers would recommend them to others and would hire them again for future exterior work.

In sum, potential customers can expect assistance with insurance claims, prompt project execution, clear communication, quality workmanship, thorough cleanup, and a generally positive, professional customer experience.

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Additional Information

🏗️ Common Materials

Vinyl siding

Quality Rating

Excellent

⏱️ Response Time

Very fast; often same day or within 24 hours

📝 Common Complaints

Minimal or no complaints; main concerns were insurance claim process which they handled

🛡️ Warranties Offered

No warranties mentioned in reviews

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Good value; generally fair pricing, with emphasis on value and helping with insurance

🔧 Maintenance Tips

None mentioned

Location

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