Forest City Exteriors
4614 Broadale Rd, Cleveland, OH 44109, USA
Overall, customers describe the company as solid, professional, and reliable, with a warranty that is honored. Key practical notes include:
- Responsiveness and communication: multiple reviews highlight prompt responses, clear updates at every stage, and timely answers from office staff, estimators, and crew (including texts if delays occur).
- Estimates and process: upfront, detailed estimates with clear explanations; end-to-end service from estimate to installation and cleanup; some reviewers appreciated progress photos taken during the job.
- Scheduling and site performance: arrivals on time, work completed on schedule, and thorough, unobtrusive cleanups that left the job site looking as if they were never there.
- Quality and results: high-quality workmanship on roof installations, with visually appealing results and attention to materials; customers note professionalism from start to finish.
- Value and trust: reports of affordable pricing and fair value; several reviewers describe the company as honest, trustworthy, and deserving of repeat business and referrals.
- Customer experience: positive interactions with foremen/PMs and staff, feeling safe (home and family) after completion, and willingness to recommend to neighbors, real estate agents, and others.
Not specified; reviews focus on roofing in general with no specific siding materials mentioned.
Excellent
Very responsive with proactive communications and timely updates throughout the process.
Few or no complaints; if any, minor scheduling delays or late arrivals were communicated.
Warranty is offered and the company is described as standing behind it.
Excellent
Generally positive; described as affordable with good value and fair, transparent estimates.
No maintenance tips are mentioned in the reviews.
4614 Broadale Rd, Cleveland, OH 44109, USA
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