Barbera Home Improvement

Based on customer reviews, Barbera Home Improvement (BHI) generally provides professional roofing, siding, and gutter work with a strong emphasis on site protection and cleanup, and a responsive approach to issues. Practical details highlighted by customers include:

- Services performed: roofing (new roofs and replacements), siding, gutters, soffits, fascia, and occasional chimney work; projects range from single-roof jobs to multi-structure tasks (home, garage, barn, etc.). Some jobs were completed quickly, even in a single day, with multi-crew coordination.
- Crew and workmanship: crews are described as professional, courteous, and hardworking, with attention to protecting landscaping and using tarps to contain debris; cleanup after work is repeatedly praised. Specific praise often mentions thoroughness and efficiency.
- Timeliness and responsiveness: multiple accounts of prompt scheduling, on-site work starting early (before 7 a.m.), and good follow-up on issues or warranty items (responses within days and, in at least one case, within 24 hours).
- Communication and staff: several customers commend project managers and staff (notably Mike Drockton, Ted, John Barbera) for helpful, honest communication and responsiveness; some customers report positive experiences with quotes and price fairness.
- Warranty and repairs: customers report willingness to address warranty items and perform repairs post-installation, with some issues resolved rapidly after being identified.
- Notable positives: fair pricing, honesty, and reliability; large crews capable of handling extensive work and multiple structures; strong buyers’ advocacy when projects go smoothly.
- Notable caveats and negatives: isolated reports of a salesperson being rude and a few concerns about specific workmanship on siding (gaps, misaligned corner posts, caulking issues) and the need for inspection oversight; a separate siding job described as taking months to complete with debris left on-site initially, though subsequent updates indicated repair; a note advising against roof flashing repair around a chimney from one reviewer.
- Overall takeaway for potential customers: expect professional crews, strong cleanup and site protection, and responsive warranty support, with variability in siding workmanship and some interactions. Prospective clients should verify scope, request references or prior siding work examples, confirm project management oversight, and discuss warranties and cleanup expectations upfront.