Falcon Roofing & Siding

Summary of customer experiences:

- Overall, experiences with Falcon Roofing and Siding are positive, with emphasis on responsive communication and practical assistance throughout projects.
- Insurance claims: Staff (notably Brent, Henry, and Jeff Frey) frequently guided customers through the claim process, helped collect necessary documentation and photos, and coordinated with insurers to secure approvals.
- Timeliness and workflow: Many projects were completed quickly, with some roofs replaced in one day; debris cleanup and dumpster removal were commonly noted as part of the service.
- Quality and outcomes: Customers reported thorough installations and satisfactory workmanship, with roofing, siding, and gutter work described as meeting or exceeding expectations; projects often noted as transforming or improving the home’s exterior.
- Cleanup and site handling: End-of-day cleanup was consistently highlighted as thorough, which was particularly appreciated for homes with pets or children.
- Pricing and quotes: Quotes were generally described as fair, with some customers specifically citing competitive pricing for combined roof and gutter work.
- Staff and service demeanor: Repeated praise for professionalism and reliability from project personnel, including Jim (evaluation/coordination), Henry (on-site work), Brent (owner), and Jeff Frey (project manager), with customers noting clear communication and attentiveness.
- Range of services: In addition to roof replacements, customers referenced siding replacements and gutter work, indicating a broader offering beyond roofing.