Collie Roofing & Siding
π 2050 Western Ave, Guilderland, NY 12084, USA
π +1 518-410-7018
- Overall impression: The majority of customers describe Collie Roofing and Siding as professional, communicative, and fairly priced, with solid workmanship and thorough cleanup. A minority report unfinished work or communication issues.
- Services and outcomes: Work mentioned includes vinyl siding repair and replacement of rotted wood, window casing replacement, dormer waterproofing and siding with interior trim repaint, full roof repairs or installations, and related tasks such as removing old fence attachments to address water damage. Several projects were completed quickly with good results and few follow-up concerns.
- Communication and process: Repeated praise for prompt responses, clear communication, reliable scheduling, detailed inspections, and keeping to quotes. Customers also note owner involvement and consistent follow-up after projects.
- Pricing and value: Many reviews describe pricing as fair or reasonable and consistent with initial quotes; several reviewers felt they received good value for the work performed.
- Quality and professionalism: Reports highlight professional crews, thorough workmanship, respectful handling of property, and strong cleanup.
- Notable positives: Quick responsiveness, going βabove and beyondβ (e.g., redoing interior trim, chimney-related adjustments), and customer satisfaction leading to referrals and recommendations.
- Notable negatives: At least one customer alleges a project was never completed after six years, with rude behavior and unreturned calls, indicating experience can vary and issues can persist in some cases.
Common Materials
Vinyl siding and wood siding
Quality Rating
Excellent
Response Time
Very quick; often within 24 hours or same day
Common Complaints
Incomplete work or repairs not finished and poor follow-up/communication
Warranties Offered
No warranties stated
Customer Service Rating
Excellent
Pricing Feedback
Generally fair and reasonable pricing; quotes were kept consistent
Maintenance Tips
No maintenance tips mentioned