Klaus Roofing Systems of Upstate NY

- Overall, reviews are predominantly positive about Klaus Roofing’s exterior work (roofing, siding, gutters, chimney, and foundation refinishing) with many customers satisfied by the workmanship and final appearance.
- Reported strengths include high-quality results, professional and thorough crews, clean up after work, and crews often completing projects quickly (some noted work done in one day).
- Customers frequently cite clear communication and responsiveness from staff such as Nina and Isaac, and appreciate detailed explanations of the process and quotes.
- Several reviewers highlighted good value, with competitive pricing or quotes that helped manage budgets, and some mentioning Klaus’s 25-year standard labor warranty.
- Specific positive experiences noted: “like a work of art” roof replacements, moss removal on slate roofs, and successful corrections of issues left by previous contractors.
- Practical takeaways for potential customers: fast quotes (including same-day quotes in some cases), readiness to handle multiple exterior components in a single project, and attention to cleanup and finish.
- Reported concerns include at least one incident of rude behavior by a Klaus-uniformed employee at a gas station, and another review describing scheduling problems (a missed appointment and poor communication). A reviewer also cautioned not to confuse Klaus Roofing with a different company (Klaus Larsen Roofing of Hudson Valley).
- Bottom line: many customers would recommend Klaus Roofing for exterior work, but a few negative experiences regarding staff behavior and scheduling suggest potential customers may want to confirm timelines and point of contact in advance.