Graves Brothers Home Improvement
1202 Troy-Schenectady Rd Building 3, Suite 104, Latham, NY 12110, USA
- Overall impression: The majority of customers describe Collie Roofing and Siding as professional, communicative, and fairly priced, with solid workmanship and thorough cleanup. A minority report unfinished work or communication issues.
- Services and outcomes: Work mentioned includes vinyl siding repair and replacement of rotted wood, window casing replacement, dormer waterproofing and siding with interior trim repaint, full roof repairs or installations, and related tasks such as removing old fence attachments to address water damage. Several projects were completed quickly with good results and few follow-up concerns.
- Communication and process: Repeated praise for prompt responses, clear communication, reliable scheduling, detailed inspections, and keeping to quotes. Customers also note owner involvement and consistent follow-up after projects.
- Pricing and value: Many reviews describe pricing as fair or reasonable and consistent with initial quotes; several reviewers felt they received good value for the work performed.
- Quality and professionalism: Reports highlight professional crews, thorough workmanship, respectful handling of property, and strong cleanup.
- Notable positives: Quick responsiveness, going “above and beyond” (e.g., redoing interior trim, chimney-related adjustments), and customer satisfaction leading to referrals and recommendations.
- Notable negatives: At least one customer alleges a project was never completed after six years, with rude behavior and unreturned calls, indicating experience can vary and issues can persist in some cases.
Vinyl siding and wood siding
Excellent
Very quick; often within 24 hours or same day
Incomplete work or repairs not finished and poor follow-up/communication
No warranties stated
Excellent
Generally fair and reasonable pricing; quotes were kept consistent
No maintenance tips mentioned
1202 Troy-Schenectady Rd Building 3, Suite 104, Latham, NY 12110, USA
114 3rd St, Albany, NY 12210, USA
102 Hackett Blvd, Albany, NY 12209, USA