Better Construction Services, LLC

(4.8)
34 reviews
+1 518-256-9228

Better Construction Services, LLC Reviews

- Overall impression: The majority of customers report a very positive experience with Fredi and his team, citing professionalism, clear communication, fair pricing, and quality workmanship. Several reviews note a strong sense of pride in the work and careful protection of the property.

- Work performed: Roof replacement was common, often completed in one day; projects also included chimney work, skylight replacement, adding a power vent, replacing gutter guards, and addressing siding/rainwater issues around entry points.

- Quotes and pricing: Many customers describe the quotes as competitive or the lowest among bidders. Several note that the team stayed on budget and provided upfront pricing. Payment methods are flexible.

- Cleanup and service details: Reported to include thorough cleanup and respectful handling of surrounding areas. Team members helped move items out of the way, and some reviews mention assistance with disposing of leftover construction material.

- Warranties and guarantees: Customers mention a ten-year workmanship warranty, plus Owens Corning Duration shingles’ limited lifetime warranty.

- Perks and assurances: Some bonus offerings noted, such as free minor chimney work or replacement of gutter guards if the customer procured new guards.

- Noted concerns: At least one review (11/9/23) describes a failure to resolve a sunroof flashing issue, with delays and what the reviewer viewed as broken promises, prompting warnings to thoroughly check work and follow up on issues.

- Overall takeaway for potential customers: Strong recommendations and trust in the workmanship and value, with the caveat to verify post-installation issues and follow up promptly if concerns arise. The company appears well-suited for residential roofing and related exterior work, including siding and gutter needs, particularly in downtown or challenging access scenarios.

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Additional Information

🏗️ Common Materials

Brick veneer siding

Quality Rating

Excellent

⏱️ Response Time

Typically within 24 hours; very responsive, with examples of same-day contact or rapid follow-up.

📝 Common Complaints

Communication gaps and delays in addressing issues,Unfulfilled repair promises or failures to fix reported problems

🛡️ Warranties Offered

Ten-year workmanship warranty,Owens Corning Duration shingles limited lifetime warranty

👥 Customer Service Rating

Excellent

💰 Pricing Feedback

Competitive pricing and good value,Lowest quote among competitors cited,No nickel-and-diming; transparent pricing

🔧 Maintenance Tips

No maintenance tips mentioned

Location

Other Siding Repair Services in Albany