Latham Roofing & Siding

Overall assessment: The majority of customers report positive experiences with Latham Roofing and Siding, praising workmanship, professionalism, responsiveness, and value. A minority cite communication issues or isolated service problems.

Pros and practical details
- Services and outcomes: Siding repair and full siding jobs, often with additional work (roof, windows). Customers note high-quality finishes, good color matches, and impressive end results (house looks great; “beautiful home” or “most looked at” in the neighborhood).
- Process and communication: Many reviews highlight detailed estimates, color samples, and thorough explanations. Foremen and crews (Ledio, Kane, Jay, Secundo) are frequently praised for site oversight, responsiveness, and effort to address concerns. Some customers experience prompt scheduling and accommodating changes.
- Scheduling and reliability: Several clients report flexible scheduling, quick responses, and work completed in a timely manner. Some note crews worked long hours and cleaned up thoroughly after each day.
- Pricing: Quotes are described as fair, competitive, and transparent, with no surprises in most cases.

Cons and practical caveats
- Communication inconsistencies: A few customers report poor or slow communication and unresolved problems.
- Operational issues: One project involved an unmarked van, a language barrier with the crew, damaged plants, unfinished work, and a delay for remediation; another case involved a late return to complete work and unsatisfied compensation for damages.
- Mixed experiences: While many would highly recommend the company, these negative experiences suggest the importance of clear scope, written agreements, and follow-up on promises.

Tips for potential customers
- Request a clear, written scope of work, timeline, and warranty.
- Confirm the foreman or main point of contact and how daily updates will be provided.
- Verify color sampling options and ensure color decisions are documented.
- Discuss cleanup procedures and post-job inspection and finalize payment terms.
- If integrity concerns arise (e.g., damage, delays), document promptly and pursue written remediation commitments.