Perfection Roofing

- Overall, the majority of reviews describe Perfection Roofing as responsive, professional, and capable of delivering high-quality roof installations and related services, with several customers noting smooth experiences from inspection through warranty delivery.
- Timeliness and efficiency are frequently highlighted: many projects were completed quickly (some in 1–2 days), with early start times and close project management by on-site supervisors such as Orlando and Freddie, and personal involvement from the owner in some cases.
- Communication and customer service are repeatedly praised: prompt scheduling of inspections and estimates, clear explanations of options and processes, ongoing updates, and warranties delivered with the finished work.
- Work quality and outcomes: reviewers cite thorough installs, effective leak repairs, clean job sites, professional crews, and, in some instances, use of specific solutions like skylights or TPO; several notes mention careful protection of surroundings and prompt handling of any damaged components (e.g., cracked panels) at no extra charge.
- Notable personnel mentioned include Orlando and his crew, Freddie (foreman), Paulo, Tom G, and Cam, with multiple reviewers citing positive interactions and on-site leadership.
- Practical details for potential customers: quick turnarounds, strong cleanups, responsive follow-ups, and documented warranties; some reviews reference fair pricing and the ability to handle complex or multi-property projects.
- Negative or controversial notes: at least one reviewer described a separate incident involving driveway obstruction and disputed communications, and another detailed safety and workmanship concerns during a rainstorm with alleged improper nails and modifications; there are also claims from a reviewer about artificial or inauthentic reviews, which Google reportedly acted on; these incidents appear to be isolated and not representative of all experiences.
- Overall takeaway for potential customers: Perfection Roofing appears to be a reliable option for roof replacements and related services, with consistent emphasis on timeliness, clear communication, and quality workmanship, while acknowledging that individual experiences may vary and that there are a few negative anecdotes and concerns about review authenticity in the feedback.