Absolute Construction
π 605 18th St, Plano, TX 75074, USA
π +1 972-596-0159
Customers consistently described Absolute Construction and Roofing as a professional, thorough, and customer-focused contractor for roofing, gutters, exterior painting, and related home upgrades. Key practical takeaways for potential customers:
- Services performed: roof replacement and repair, gutter installation, exterior painting, garage door replacement, and interior repair work. Several testimonials note additional minor repairs and finish work alongside roofing.
- Insurance process and advocacy: a common theme is initial insurance denials or partial approvals. Company staff (notably Pablo Ordaz, Desi, Cody Kennann, Victor Pena, Johnny Benavidez) actively documented damage, communicated with insurance adjusters, and advocated for full roof replacements, often achieving approval where initial requests were denied.
- Project management and communication: customers praised dedicated project managers (Chase Voegeli, Victor Pena, James, Johnny) who maintained ongoing communication, provided progress updates (including hourly updates and drone footage), and coordinated crews. On-site oversight and quality control were highlighted.
- Timeliness and workmanship: reports frequently described timely execution and professional crews that completed work efficiently, with some customers noting a one-day roof replacement. Drone photos and thorough yard cleanup were mentioned as part of the process. Overall workmanship was described as high quality and meticulous.
- Customer experience and trust: reviewers often described staff as professional, honest, patient, and respectful, sometimes noting personal attention and local office presence. Several customers indicated they would highly recommend the company and would reuse their services in the future.
- Outcomes and satisfaction: the majority expressed satisfaction with the final results (new roofs, improved exteriors, and peace of mind) and indicated they would share the companyβs contact information with others.
Common Materials
Roof shingles / roofing materials,Gutters,Exterior paint
Quality Rating
Excellent
Response Time
Not explicitly stated; reviews indicate prompt communication and timely completion.
Common Complaints
Insurance claim denials and delays in the insurance process.
Warranties Offered
Not mentioned
Customer Service Rating
Excellent
Pricing Feedback
Fair and competitive; customers felt they received good value for money.
Maintenance Tips
Not mentioned