Concord Roofing & Construction

The reviews depict Concord Roofing and Construction as a company with a strong emphasis on roof-focused projects and related services, including gutters, remodeling, and exterior work. Experiences range from highly positive to occasional criticisms, with a common thread of professional leadership and reliable execution.

Key positives frequently noted:
- Strong guidance through insurance processes and help coordinating with adjusters (often led by Ted Hogue or Doug Robinson).
- Clear project management and client-focused service, with regular updates, on-time or promptly addressed appointments, and attentive follow-up.
- High-quality workmanship and materials, especially for roof replacements, with several accounts of rapid completion (often in a day) and thorough site cleanup.
- Responsiveness and accountability, including handling issues promptly after completion and maintaining communication with clients and subcontractors.
- Long-term relationship potential, with multiple reviewers expressing willingness to reuse Concord Roofing for future projects and endorsing their honesty and reliability.

Common practical experiences and capabilities cited:
- Roof replacements frequently described as well-coordinated and efficient, including complex scenarios such as integration with solar panels or lightning protection.
- Insurance-related support, including handling communications with insurers and helping secure approvals.
- Additional services mentioned (in various projects) include gutters, pergolas, flooring, painting, and interior remodeling, sometimes with positive outcomes and attentive project management.
- Cleanup and site care consistently praised as thorough.

Notable concerns or neutral observations:
- A minority described negative impressions early on, such as a gutter installation inquiry being poorly handled (hung up during calls).
- Some mentions of administrative or process questions, such as permit handling or communication preferences (a reviewer noted a lack of city permits or preferred written updates).
- Occasional comments about minor oversights during projects, which were addressed by the company (e.g., compensations or alternative solutions).

Overall impression for potential customers:
- Concord Roofing and Construction is viewed positively for roof replacements and insurance coordination, with strong customer service, reliable scheduling, and solid workmanship. Prospective clients should confirm permit handling practices if relevant to their project and clarify preferred communication methods (phone vs. written updates) to align expectations.