Apple Roofing

Overall impression:
- Customer experiences with Apple Roofing are largely positive, with many reviewers citing timeliness, professionalism, clear communication, and quality workmanship on roofing, gutters, and related repairs. A number of accounts highlight proactive service, responsiveness, and strong insurance-claims support. However, there are a few negative experiences related to scheduling delays and billing issues.

Notable staff mentioned:
- Dustin Suitors, Hermann, Logan Graff, Colby, Jason, Charlie (and teams) are repeatedly referenced as helpful, knowledgeable, and thorough.

Practical strengths and details:
- Quick responsiveness in some cases (e.g., inspection by Monday, repairs completed by Wednesday).
- Transparent, fair pricing with minimal upselling and straightforward solutions.
- Strong assistance with insurance claims; many accounts credit guidance and advocacy through the process.
- Thorough, lasting repairs cited (e.g., roof, chimney, ceilings, and even involved floor repairs in some cases).
- Ability to handle complex jobs and weather-related timing, including hail damage and insurance coordination.
- Experience on a range of projects beyond roofing, such as gutters, power washing, and staining.

Common services observed:
- Roof replacement/repair, gutter installation/repair, chimney work, leak repairs, and insurance coordination.
- Additional notes mention handling storm/insurance-related projects and in some cases follow-up workmanship after initial fixes.

Potential concerns and negative experiences:
- One customer reported a lengthy delay after signing the contract (over a month) with no scheduled date, plus inadequate communication leading to cancellation after ~5 weeks.
- A dispute over an invoice ($400) tied to contract formalities and scheduling claims.
- Some accounts mention delays or difficulty obtaining materials (e.g., finding shingles), and instances of defective materials requiring roof replacement.
- A few reviews warn that scheduling and timely communication may vary.

Bottom-line for potential customers:
- Apple Roofing is frequently recommended for its professionalism, responsiveness, and solid workmanship, especially in handling insurance processes and complex repairs. Prospective customers should be aware of occasional scheduling delays and potential billing disputes, and may want to confirm material availability timelines and communication expectations up front.