Imperial Roofing and Construction

Overall, customer feedback for Imperial Roofing & Construction is predominantly positive, with frequent praise for professionalism, communication, workmanship, and value. Key practical details across reviews include:

- Prompt responses and thorough explanations: customers appreciated clear diagnoses, detailed plans, and the opportunity to ask questions. Igor, Riley, and Ivan are repeatedly highlighted for their guidance and updates throughout the process.
- Competitive pricing and perceived value: quotes are described as fair and reasonable, with many customers noting good overall value for the quality of work.
- High-quality workmanship and reliability: multiple projects (roof replacements, gutters, painting, exterior repairs) are described as completed on time, with attention to detail, minimal disruption, and strong cleanup.
- Strong communication and transparency: homeowners were kept informed from start to finish, with updates during and after work and help navigating insurance claims when applicable.
- Additional services and coordination: some jobs included related tasks (painting vents to match roof color, fence repairs, exterior work, and even helping with insurance/mortgage coordination for hail damage).
- Consistent positive outcomes: several reviews state satisfaction with the finished result, with references to the roof looking great and performing well under heavy weather.

Notable caveat:
- One updated post reports recurring leaks after multiple visits for the same issue; despite earlier repairs and quick responses, heavy rain returned the leak. The roof was less than seven years old, and the customer decided to work with a different company moving forward.

In summary, most customers express high satisfaction and likelihood to recommend Imperial Roofing & Construction, while at least one indicates concerns about repeat leak issues and choosing another provider.