On Point Exterior Services
π 535 Shea Loop, Myrtle Beach, SC 29588, USA
π +1 843-466-5558
- Company and scope: On Point Exterior Services is a family-owned business offering roofing, gutters, and vinyl siding. Multiple customers reported successful roof replacements and gutter/siding projects.
- Speed and efficiency: Activities are described as quick and efficient. Examples include two roofs replaced on a single property in two days, and a 33-square roof completed in one day; other projects completed start-to-finish in under a week.
- Communication and responsiveness: Widely praised for clear, proactive communication. Reported responsiveness via text and phone, timely updates, and no waiting or guessing about progress or decisions.
- Professionalism and workmanship: Crews described as professional, hard-working, polite, and respectful. Jobs finished with attention to detail; finished results described as looking like new, with gutters and siding installed correctly. Clean-up after work was consistently noted.
- Customer service and reliability: Many customers noted trustworthy, reliable service and reasonable pricing. Some used the company repeatedly (local builders) and would recommend to others.
- Insurance and stress-free process: Several customers appreciated help coordinating with insurance and handling the claim process, reducing stress for the homeowner.
- Overall sentiment: High satisfaction with service quality, communication, and outcomes; strong willingness to recommend to others.
Common Materials
vinyl siding
Quality Rating
Excellent
Response Time
Very fast; typically within 24 hours
Common Complaints
No significant complaints
Warranties Offered
None mentioned
Customer Service Rating
Excellent
Pricing Feedback
Reasonable prices with fair, transparent estimates; good value
Maintenance Tips
No maintenance tips mentioned