On Point Exterior Services
535 Shea Loop, Myrtle Beach, SC 29588, USA
Overall, customers report prompt response after hail or weather damage, thorough inspections, and clear communication throughout the process. The company is frequently described as professional and knowledgeable, with staff who assist in navigating insurance claims, explain observed damage, and document findings with photos for the adjuster.
Key practical details:
- Response and assessment: Quick mobilization after storms; on-site inspections identified issues with roofs, gutters, downspouts, and, in some cases, siding or fascia damage.
- Insurance coordination: Staff such as Bradyn, Anthony, and Dustin assisted with insurance filing, approvals, and explaining options; some customers noted progress through the claims process was smooth.
- Services performed: Roof replacements were common; additional work included gutter guards, gutter and venting work, and general contracting related to roofing and exterior systems.
- Project management and communication: Crew supervisors (e.g., Jordan) and QC personnel (e.g., Justin) were highlighted for answering questions, ensuring installation procedures were followed, and coordinating colors and materials (e.g., choosing shingles, matching venting and caulk).
- Quality and outcomes: Work quality described as professional, with clean, tidy job sites and finished results that customers felt would last (one architect mentioned a 30-year roof). Several customers noted a stress-free experience and would hire again.
- Pricing and transparency: Customers compared quotes favorably to others and appreciated honest, upfront communication about scope and costs.
- References and satisfaction: Multiple customers explicitly recommended Alpha Contractors and expressed willingness to use them again for future needs. Individual staff members (e.g., Dustin, Juan Rangel, Michael, Casey) were frequently singled out for attentive service.
In summary, the experiences cited suggest reliable responsiveness, thorough damage assessment, effective insurance coordination, professional workmanship, and positive overall satisfaction across roofing, gutter, and related exterior work.
Vinyl siding
Excellent
Very quick / prompt response
None noted; reviews show no significant complaints about the service
No warranties mentioned
Excellent
Generally good value and competitive pricing; some reviewers mention better pricing vs other quotes
None mentioned
535 Shea Loop, Myrtle Beach, SC 29588, USA
6511-B Dick Pond Rd, Myrtle Beach, SC 29588, USA
4655 US Highway 17 Bypass South Suite A, Myrtle Beach, SC 29577, USA