On Point Exterior Services
535 Shea Loop, Myrtle Beach, SC 29588, USA
- Punctual and professional upfront: Estimators, especially Jake, arrive on time, take photos, and spend substantial time explaining current issues and what may be needed in the near future, without pressuring for a sale.
- Knowledgeable guidance on vinyl siding: Jake and the team demonstrate strong vinyl siding installation knowledge, including likely causes of problems such as buckling, and provide clear, patient explanations to help owners understand options.
- Transparent quotes and financing: Customers receive detailed assessments, multiple quotes (often the same day), and financing guidance presented clearly, with an emphasis on informed decision making rather than quick sales.
- Trustworthy, low-pressure approach: Reviews consistently describe staff as honest, patient, and respectful, treating customers as partners rather than targets, and leaving customers feeling supported.
- High-quality installation and outcomes: Installations are described as meticulous, with crews (including Jason and Roger) taking pride in their work; results include a look close to new construction and benefits like reduced outside noise from insulated siding, with crews communicating and consulting on non-routine tasks.
- Strong customer service and follow-through: The owner’s involvement (and positive mentions of individuals like Billy Jackson and Rafael) contribute to a white-glove service perception, clear communication, thorough explanations, and careful post-work cleanup.
- Overall satisfaction and recommendations: Across reviews, customers report excellent experiences and consistently recommend the company to friends and family, noting reliability, quality, and responsive service.
Vinyl siding,Insulated siding
Excellent
On time / punctual
No significant complaints; reviews are overwhelmingly positive
Lifetime warranties (professional guarantees)
Excellent
Pricing is reasonable with good value; customers report favorable deals and financing options
No maintenance tips mentioned
535 Shea Loop, Myrtle Beach, SC 29588, USA
4655 US Highway 17 Bypass South Suite A, Myrtle Beach, SC 29577, USA
1335 44th Ave N suite 202, Myrtle Beach, SC 29577, USA