On Point Exterior Services
535 Shea Loop, Myrtle Beach, SC 29588, USA
MD Roofing/Siding is generally described by customers as professional and capable, with many noting strong workmanship on roof replacements and repairs, attentive guidance from representatives (notably Thad, Judd Hodges, Cody, Brandon, and Zack Wellman), and thorough project management. Reported positives include on-time arrivals, careful protection of landscaping and HVAC/generators, clean job sites, timely completion, transparent estimates, and helpful follow-up after work. Several reviews also praise prompt repairs and good communication through the process, including coordination with insurers and post-install inspections.
However, there are notable concerns raised by a subset of customers. One reviewer cautions about potential billing issues, recommending written quotes to avoid additional charges. A separate, detailed post alleges noncompliance with a coastal wind-zone underlayment requirement installed in 2022, resulting in the roof being torn off and reinstalled after complaints to the South Carolina Labor Board and the roofing material manufacturer; the reviewer urges others to verify two-layer underlayment with MD Roofing for work performed in that timeframe. Another reviewer claims resistance to rectifying issues was encountered. A customer update in June 2025 notes a prompt and efficient repair, indicating variability in post-issue responsiveness.
In sum, experiences range from highly positive—emphasis on service quality, communication, and clean workmanship—to specific concerns about billing practices and code compliance in certain installations. Potential customers may want to obtain written estimates, confirm current underlayment and code compliance for their area, and verify post-sale guarantees and repair procedures.
Not mentioned
Excellent
Immediate to within 24 hours (prompt/next-day service)
Pricing issues and perceived dishonesty (surprise charges or being charged more), and some concerns about not meeting code or rectifying issues quickly.
Not mentioned
Excellent
Mixed; some reviews cite accurate estimates and no surprise charges, while others allege overcharging or dishonesty.
No maintenance tips mentioned
535 Shea Loop, Myrtle Beach, SC 29588, USA
6511-B Dick Pond Rd, Myrtle Beach, SC 29588, USA
4655 US Highway 17 Bypass South Suite A, Myrtle Beach, SC 29577, USA