Contract Exteriors

- Contract Exteriors commonly handles exterior remodeling projects, including replacing vinyl with James Hardie siding, Hardie plank installations, deck renovations (TimberTech), sliding doors, porches, and related repairs. Projects are typically coordinated by on-site managers (e.g., Lucas, Jeff) with sales and customer service staff (Mike, Evan, Nick, Camille, Tayla) who provide product guidance, pricing, and progress updates.

- Regional differences noted by customers: in Bluffton, the company sometimes uses a 3rd-party contractor who has been described as slow to respond, missing appointments, and providing limited communication; some warranty-related fixes took multiple follow-ups and extended delays. A customer suggested preferring the Charleston crews for inspections and repairs.

- Positive experiences and outcomes: many customers report high-quality workmanship, attentive project management, and strong communication, including frequent updates with photos, texts, and FaceTime. Projects such as replacing sliding doors, upgrading decks, and completing exterior remodels were completed on or ahead of schedule and within budget. Customers frequently express willingness to hire Contract Exteriors again and to recommend the company.

- Notable service details observed: several reviews highlight the importance of clear project management, timely communication, and thorough clean-up. Some projects involved coordinating with out-of-state homeowners, with updates provided remotely by the project manager.

- Practical considerations for potential customers: confirm who will oversee the project and whether a Charleston crew or Bluffton-based team will be used; discuss timelines, warranty processes, and how updates will be provided (photos, texts, calls); clarify expectations around response times for warranty items and post-install repairs; review budget and potential for additions or delays due to third-party subs.