Aztec Roofing

Aztec Roofing is described by customers as generally positive across residential and commercial projects, with emphasis on responsive communication, reliable scheduling, quality workmanship, and thorough cleanup.

- Services performed: roof repairs and replacements (including complex or challenging roofs), membrane and metal roofs, siding installation, and even interior remodeling such as ceiling replacement; some customers noted handling non-roof issues as well.
- Key strengths: prompt quotes and start dates, regular project updates, clear explanations of process, actual measurements for accuracy, thorough before/after documentation, and transparent pricing with no unexpected charges reported by several clients.
- Work quality and site management: skilled crews, attention to detail, neat trim work, careful handling of materials, and strong cleanup at the end of each day; many reviews mention courteous, professional staff and safe, tidy job sites.
- Communication and customer service: high value placed on communication throughout the project, with managers or leads (e.g., Emiliano, Adrian, Israel, Amanda) providing accessible, patient answers and post-project follow-up; some customers noted coordination with insurance processes and responsiveness to questions or concerns.
- Reliability and outcomes: multiple references to durable results (e.g., no leaks after prior issues, ships without lawn damage during storms), strong performance on difficult jobs, and frequent willingness to address issues promptly after completion (including minor damages or weather-related delays).
- Potential drawbacks noted: occasional weather-related scheduling delays; a couple of instances described minor incidental damage that was repaired or addressed quickly; one review highlighted delays in contact with another contractor prior to engaging Aztec.
- Overall sentiment: widely recommended, with many customers expressing willingness to hire again, praising the team’s professionalism, accuracy, and customer care.