Carolina Pro Exteriors

The feedback is mixed. Some customers praised Carolina Pro Exteriors and associated crews for professionalism, knowledge, timeliness, and high-quality results, especially on roof repair work and projects completed with clear communication and on-schedule delivery (e.g., a next-day repair, on-time crews, and thorough before/during/after documentation). Positive notes mention courteous office staff, capable crews, and satisfaction with the completed work.

Other customers reported significant post-installation problems and poor responsiveness: a window replacement in November was followed by two leaks a month later with no timely response to inspection requests; a porch/sunroom extension had leaks years later, with extended delays and ineffective follow-up from the company; an inspection revealed improper siding installation and no water barrier, with the issue fixed by another contractor; at least one review noted a failure to send quotes or to follow up after measurements.

Practical implications for potential customers: expect variability in responsiveness and post-installation service; obtain clear written quotes, timelines, and warranty details upfront; verify installation quality (including barriers and proper attachment) and request documentation (photos before/during/after); confirm who will handle follow-up service and what the response time will be if issues arise.