Top Siding Repair Services in Minneapolis

- Overall, the reviews are predominantly positive, with customers praising Clear Choice Restoration for strong communication, prompt service, and high-quality workmanship led by Steve Olson.
- Scope of work frequently included roof replacement, siding, gutters, fascia, soffits, and occasional window work; several projects noted coordination with other professionals (chimney contractor, gas leak checks) and improvements to venting or structure.
- Practical process details cited: thorough documentation with photos or videos, detailed bids, color matching using swatches, and careful protection of landscaping/gardens during tear-out and installation.
- Timeliness and scheduling were highlighted as strengths, with many jobs completed quickly (even a one-day tear-out and roof replacement in some cases) and projects moving from bid acceptance to completion within a short window (often under two weeks).
- Insurance and budgeting support were common benefits; Steve helped clients navigate claims and maximize coverage in several instances.
- Pricing generally described as reasonable; one notable billing issue involved unapproved extra repairs and charges, which were addressed by adjusting the bill to the original amount; clients emphasize the importance of written approval for any additional work.
- Overall customer sentiment is high, with many indicating they would hire again and recommend to friends, though a few reviews advise clear agreements on scope and approvals to avoid billing disputes.

- Services provided included siding, roofing, windows, gutters, decks, and small repairs; many clients also used the company for storm/hail damage repairs and insurance claim assistance.
- Customers consistently reported crews arriving promptly, behaving professionally, and being friendly.
- Work was described as efficient with high-quality results; crews were noted for attention to detail and thorough cleanup after completion.
- Communication was frequently highlighted as strong: project leads (e.g., Robert, Shaun, Josh, Darren) were accessible, responsive, and provided clear explanations and guidance throughout the process.
- The company was cited as proactive in handling insurance claims, with several clients noting that EZ helped secure coverage and guided them through the claim process.
- Some reviews mentioned the ability to manage complex situations (e.g., addressing unexpected issues like chimney concerns) and delivering well-coordinated installations.
- Several customers reported noticeable improvements after project completion, such as enhanced energy efficiency from new windows and refreshed home appearance from siding.
- Overall satisfaction was high, with many expressing willingness to hire again or to recommend the company to others; a few notes acknowledged minor hiccups that were resolved.

- Across multiple testimonials, customers report a positive and professional experience with Ideal Siding, led by John, with high satisfaction overall.
- John is consistently highlighted as responsive, informative, and on-site frequently to oversee work and communicate changes.
- The crew is described as professional and efficient, with work sites left tidy and debris minimized after completion.
- Pricing is repeatedly noted as competitive and transparent, with no unexpected or hidden costs.
- Services cited include siding replacement (and related work such as fascia and gutters), with some references to additional projects like window installations or roof work; several customers also note design input and assistance with project planning.
- The company is praised for its reliability in project management, including coordination with insurance after hail damage, and for keeping customers informed throughout the process.
- The final results are described as high quality and visually appealing, with many customers willing to recommend Ideal Siding or hire them again.

Twin Cities Siding & Roofing (TCSR) is a contractor offering siding replacement (including James Hardie), roofing, exterior doors, windows, and gutters/gutter guards. Reviews describe a mix of experiences, with many focusing on professional project management, responsive communication, and quality results.

Key practical details from customer experiences
- Projects and materials: frequent mentions of siding replacement (Hardie), window and door replacements, roof work, and gutter projects. Customers report good outcomes with Hardie siding and ProVia doors, and several projects were overseen from design to installation with warranty considerations noted.
- Quotes and options: customers appreciated flexible quoting, multiple adjusted quotes, and help selecting materials and configurations that balanced cost and value.
- Project management and communication: Jordan Stenzel and Brent Nelson are repeatedly referenced as responsive, involved project managers; other staff such as Dan, Juan, and Joham are noted for skilled, attentive work. Communications often described as proactive and informative, with progress updates throughout the process.
- Timeliness and workmanship: several reviews say work was completed ahead of schedule and with meticulous attention to detail, including thorough cleanup. Some customers report issues (e.g., during a project or with debris) that were addressed promptly.
- Post-install service: warranty-related repairs and adjustments described as timely, including post-storm repairs covered under warranty.
- Site considerations: occasional concerns about language barriers (crews primarily Spanish-speaking in one instance) and logistical issues such as materials temporarily blocking driveways or debris causing a tire issue; these were generally framed as workable problems that could be remedied.
- Customer caveats: while most feedback is positive, there is at least one review labeling the company as shady with poor quality and other notes about unsolicited mail campaigns perceived as non-local marketing.

Overall impression
- The majority of experiences highlight professional conduct, clear communication, quality installation, and reliable problem resolution. Many customers would hire TCSR again and recommend them for siding, roofing, doors, windows, and gutter projects. A minority of reviews raise concerns about quality or marketing practices, illustrating a range of experiences.

Customer experiences with Snap Construction were generally positive, highlighting thorough initial inspections, transparent cost and timing, and responsive project leadership, but with some recurring issues around communication and cleanup, and mixed suitability for complex projects.

Key positives:
- Initial assessments and quoting: The inspection was described as thorough, with transparent pricing and timing; reminders during the process were appreciated.
- Insulation and attic work: Alexis and Tarik were repeatedly praised for efficiency, professionalism, and careful work (e.g., removing old materials through a window, setting up traverse boards, and providing airflow tests and rebate assistance). They were friendly and good communicators, and some customers appreciated the photo documentation of results.
- Roofing and gutters: Dan, Randy, Layne, and the crews were described as professional, detail-oriented, and responsive to scheduling constraints. Projects generally progressed smoothly despite logistical hurdles (e.g., dumpster issues, alley access), and gutters were noted to drain well into a cistern. Several reviews emphasized cheerful, courteous crews and strong workmanship, with several customers highly recommending Snap.
- Specific staff noted positively: Tarik, Alexis, Dan Lahr, Randy, Devin, John, and Layne Thomas appeared frequently in positive reviews for their knowledge, honesty, and customer service.

Notable concerns:
- Electrician coordination: In one instance, a contract stated an electrician would be provided, but Snap did not have an electrician on staff initially; a subcontractor was arranged afterward, causing scheduling challenges.
- Cleanup and follow-up: Some jobs left minor cleanup issues (stains on walls, insulation pellets on the ground, or items left behind) and inconsistent follow-through on promised cleanup or paperwork (e.g., work-order printouts or post-job follow-up).
- Not recommended for complex projects: At least one review cautioned against Snap for complex tasks requiring delicate handling, noting unbriefed subcontractors, scattered debris, and damage (e.g., nails in yard, damaged gas line, cracked downspouts, and cedar siding issues) with minimal response from management.
- Communication gaps and staffing changes: A review noted zero communication after a salesperson left, with no advance notice for a full-day commitment and a project that stretched from one day to three. Another reviewer highlighted the importance of better communication and follow-up for details and permits.
- Work quality for certain materials: There were reports of cedar siding not being handled with appropriate tools or expertise, resulting in damaged boards, suggesting variability by project type.

Overall value:
- The majority of feedback indicates a fair-to-competitive pricing with solid workmanship and a positive customer experience, especially on insulation and roofing/gutter projects. However, potential customers should be aware of possible scheduling, coordination, and cleanup gaps, and consider requesting clear communication expectations and documentation for complex or detail-sensitive tasks.

Overall, customer experiences with Hoffman Weber Construction show strong satisfaction with workmanship, communication, and problem-solving in many residential and commercial projects, but with some inconsistent follow-up and occasional friction over communications or deposits.

Key practical takeaways for potential customers
- Services offered: siding installation/repair, roofing (including metal roofs), gutters with guards, windows, chimney work, skylight issues, and related exterior enhancements for single-family homes, multi-family, and church/commercial properties.
- Process and guidance: many customers report thorough consultations, clear explanations of product quality and options, color matching discussions, and assistance navigating insurance claims and adjusters.
- Project management and communication: multiple reviews note proactive project managers and timely updates during installations; some customers praise on-site supervision and post-installation inspections. A few report delays or gaps in follow-up communication.
- Quality and aesthetics: repeated praise for high-quality installations, neat finishes, good color matches, and clean final presentations (e.g., seamless patches, look-and-feel of completed work).
- Timelines and efficiency: several jobs are described as completed quickly or in a single day (e.g., a roof replacement finished 7:30am–10:00pm); others imply standard timelines with steady progress updates.
- Pricing and financing: some customers describe pricing as fair with financing options; others emphasize transparent quotes and detailed estimates.
- Insurance and claims: numerous reviews highlight successful support with insurance claims and negotiations, sometimes resulting in additional recoveries or settlements.
- Notable personnel and experiences: multiple positive notes about specific staff (e.g., Derrick, Bryan, Monroe, Ryan Youngren, Elijah Carter, Tristan, Nick Frucci, James for post-work cleanup, etc.) and the value of dedicated representatives who provide guidance and responsiveness.
- Potential risks or complaints: a minority report issues such as a salesperson or account representative not returning calls after a large prior expenditure, internal communication problems, or disputes over deposits. There is also at least one note of legal action related to a deposit, indicating a need for clear contract terms.

What to consider when evaluating for your project
- Get a clear primary contact and written scope of work, with detailed quotes, timelines, and post-work cleanup expectations.
- Confirm how insurance claims will be handled and who will liaise with adjusters, if applicable.
- Ask for recent references and examples of similar projects (siding, roofing, or multi-property repairs) to verify color matching and finish quality.
- Discuss payment terms, warranties, and any potential upsells upfront to avoid misunderstandings.

- Experiences with ARS are mixed. Some customers report paying significant deposits or full amounts but receiving no goods or services as agreed, with promises to complete the job followed by repeated delays, rescheduling, and unreturned calls. A BBB complaint was filed in one case.
- Several accounts describe lengthy timelines, including multi-month waits for roofing projects or material shortages that delayed progress. In at least one instance, a customer waited over four months for a roof.
- There are reports of workmanship concerns after completion, such as broken attic boards, holes left from shingles removal, and missing drip edging, with claims that some items were not addressed or properly repaired.
- Positive experiences highlight specific staff, especially Aaron, Semso, Luke, Maggie, and Mo, who are described as highly communicative, responsive, and helpful with insurance processes. Customers note professional, efficient crews and quick job completion (e.g., roofs completed in a day or two for a multi-story home; drone footage of work provided).
- Insurance claim assistance is a recurring theme: ARS is praised for navigating insurance companies, gathering documentation, and helping customers obtain competing coverage or approvals, though outcomes vary by case.
- Several reviews emphasize clear communication, project management, and reliable crew performance as strengths, while others caution potential customers about unresponsiveness, scheduling issues, and reliability concerns.
- Practical takeaways for potential customers: obtain a detailed written schedule and scope before work begins; confirm material availability and contingency plans for delays; document all communications; clarify who will manage the insurance claim and what documentation will be provided; inquire about post-work inspections and guarantees for any repairs or replacements.

Customer experiences with Craftsman’s Choice were predominantly positive and focused on professional service, high workmanship quality, and helpful customer care. Key details include:

- Services and outcomes: Siding installations (notably James Hardie), windows, gutters, trim, and related repairs; several projects described as high quality with durable results and good eye for detail. Several homeowners cited successful matches for historic homes and long-lasting materials.

- Team and leadership: Repeated praise for Ben (owner) and for project managers such as Warren and Ryan; crews described as punctual, hard-working, and courteous. Several reviews highlighted clear communication and collaborative problem-solving during projects.

- Process and communication: Many clients noted timely responses, thorough explanations, and helpful guidance on material selection and project planning. Some reviews mentioned customization and flexibility (e.g., coordinating with electricians, payment terms). One reviewer reported excellent post-project support, including warranty-related service.

- Quality control and reliability: Clean job sites, careful cleanup, and attention to detail were frequently mentioned; some homeowners emphasized that crews were trustworthy and minimized disruption.

- Reputation and referrals: Numerous customers stated they would hire Craftsman’s Choice again and would recommend them to others; several projects led to repeat business or additional work.

- Notable negatives: One review reported a near-mmiss with a company truck at a stop sign, indicating potential safety concerns in that instance. Another reviewer described a lack of response to quote requests over several months, leading to disappointment in customer service.

- Credentials and capabilities: The company is described as an Elite James Hardie contractor with competitive quotes and willingness to accommodate special requests; they also assisted with insurance discussions and coordination during complex projects.

Overall, customers describe Craftsman’s Choice as a professional, skilled contractor with strong attention to detail and reliable service, alongside a few isolated issues regarding safety incident reporting and quotation follow-up.

- Overall impression: customers consistently report highly positive experiences across roofing, siding, and related exterior work, with emphasis on communication, detail-oriented service, and thorough cleanup.

- Pricing and quotes: Trinity is frequently praised for competitive pricing and detailed estimates; several customers compared multiple quotes and found Trinity to offer the best value and clear explanations of scope and options; some notes mention insurance coordination as part of the process.

- Communication and project management: multiple reviewers highlight proactive, clear communication throughout each phase, including insurance discussions, material options, and scheduling. Customers often credit dedicated project managers (e.g., Nick, Jesus, Joshua, Jordan, Luke, Tyler) for staying in contact, managing crews, and providing updates.

- Execution and workmanship: crews are described as punctual, hardworking, and meticulous about prep and cleanup (covering work areas, using booties, drop cloths, and thorough debris removal). Several projects were completed efficiently, sometimes in one day even with additional work like re-decking; neighbors often note the effort and focus on quality.

- Customer service and experience: customers report honest, transparent interactions, responsiveness to questions, and a focus on making the process smooth and low-stress. There are specific mentions of positive experiences with handling first-time insurance claims and resolving issues promptly.

- Scope and versatility: reviews cover a range of exterior work—roofs, siding (including steel siding), soffit, fascia, gutters, skylights, and even exterior lighting—often as multi-phase projects managed by the same team.

- Trust and recommendations: many customers express willingness to recommend Trinity Exteriors and indicate they would hire them again for future exterior needs.

- notable staff and processes mentioned: several reviews reference consistent team members (sales, project managers, and installers) by name and praise their professionalism, responsiveness, and reliability.

Customer experiences with Younger Exteriors are predominantly positive and describe the firm as a professional exterior contractor focused on roofing, siding, and gutters, with frequent involvement in coordinating insurance claims. Practical strengths cited include prompt service and onsite oversight by senior staff (e.g., James and Bill), thorough inspections, attention to detail, and transparent communication that helps homeowners understand the process and avoid unnecessary repairs. Reviewers consistently note helpful office support (Kim) in managing paperwork and keeping insurers and adjusters aligned. Projects are described as well-managed, with timely completion (including one-day roof replacements in at least one case), a range of material options (such as shingle colors and LP siding), and strong emphasis on site cleanup and minimizing disruption. Several homeowners report that the team’s integrity, honesty, and willingness to address small issues (e.g., sealing gaps, caulking, and ensuring proper insurance coverage) set them apart, and many would hire or recommend Younger Exteriors again.

There are a few isolated negative comments mentioning concerns about professionalism or behavior of some staff/representatives, and a negative report from a landlord example, but these are not representative of the majority of reviews.

- Services and scope: Customers report Sela Roofing & Remodeling handling roofing (replacement, reshingling, chimney work), siding (including James Hardie siding), gutters, trim, soffit, windows, and related remodeling tasks. A few notes mention insulation glass quotes and basement repairs.

- Responsiveness and scheduling: Several reviews highlight prompt action—arranging a roof age inspection quickly, a leak assessment the day after contact, and rapid project timelines (e.g., 48-hour chimney tear-off and roof installation). Staff are described as accessible and communicative, with project updates throughout.

- Work quality and workmanship: Reported as professional, skilled, and efficient. Projects are described as being completed with high workmanship, careful cleanup, and minimal disturbance to surroundings (e.g., gardens, fountain, tight spaces). Some reviews note the crews operate like a “well oiled machine.”

- Cleanup and site care: Consistently praised for thorough cleanup and leaving properties clean and spotless after work.

- Customer service and interactions: Many customers commend friendly, courteous staff who are honest and do not oversell unnecessary services. Interactions with sales staff (e.g., Troy, Carey Lifson) are highlighted as positive, with some reviews noting comfort and respect in working with the company as a female homeowner.

- Pricing and quotes: Several reviews mention competitive pricing and value, with one customer comparing quotes unfavorably to Sela’s lower price. A note of caution is that one reviewer was declined a quote for insulated glass because they were not the owner, which disappointed them.

- Insurance and claims support: Multiple reviews describe assistance with insurance processes, including arranging inspectors and guiding claim-related steps. A customer highlights long-term support through an insurance dispute, illustrating persistence and advocacy.

- Reliability and aftercare: The company is described as a reliable go-to contractor for external home work, with rapid responses to damage after hail or tree incidents and ongoing maintenance needs.

- Overall sentiment: The majority of experiences are positive, with high satisfaction and recommendations to others, though a minority note limitations or specific policy constraints (e.g., non-owner quotes).

Storm Group Roofing appears to be a roofing, gutter, and siding contractor with positive customer feedback across multiple projects over several years. Reviews frequently mention clear communication, thorough explanations of scope and insurance coordination, prompt scheduling, fair and competitive pricing, high-quality workmanship, and cleanups. The team is often praised for professionalism and responsiveness, with specific staff members (Nick, Simon, Breanna) highlighted for their roles. Some customers note siding and roof replacements, gutter work, and the installation of gutter guards; one review mentions decking. Overall, customers report smooth experiences from initial quotes through project completion and follow-up.

- Overall sentiment across the reviews is generally positive, with customers reporting satisfaction across siding and roofing projects (including James Hardie siding, vinyl siding, fascia, and roof replacements).

- Workmanship and crews: Crews are described as experienced, knowledgeable, courteous, and thorough, delivering high-quality results with consistent daily cleanup.

- Communication and project management: Sales representatives and project managers are repeatedly praised for clear explanations, regular updates, and effective coordination of related tasks (e.g., insulation, material delivery, and reconnection). Some projects included named staff who were particularly commended for communication (e.g., Dan Christian, Jordan Stenzel, Corwin Bennett).

- Scheduling and timeliness: Projects are often started at the customer’s requested time and completed on or ahead of schedule, though one case cited weather-related delays. Several reviews mention no surprises and smooth coordination.

- Pricing and value: Several reviewers describe pricing as fair and projects as completed within or near budget, with positive impressions of value.

- Scope and follow-up: The company handles a range of exterior work (siding, fascia, windows, roof), and in at least one instance provided long-term follow-up (touch-up work years after completion).

- Notable negative experience: One reviewer reported a poor experience with an on-site visit for an estimate, including wasted time and no follow-up estimate after multiple attempts to contact.

- Recommendation: A common outcome is customer willingness to recommend the company based on the overall experience.

- General sentiment: The majority of reviews describe Bayport Roofing and Siding as professional and highly recommended, with overall satisfaction on roof and siding projects.

- Work quality and service delivery: Consistently noted for high workmanship, fast and efficient execution, thorough cleanup, and respectful treatment of the property. Crews are described as on time and capable.

- Insurance claim assistance: Several reviewers highlight help with insurance claims, including guidance through the process and claim acceptance. A named contact (e.g., Dan Radecki) is credited with facilitating claims and answering questions.

- Customer service and communication: Reported as responsive and supportive, with staff available to answer questions and maintain open communication, contributing to a stress-free experience.

- Pricing: Descriptions of pricing as affordable or competitive, with some mentions of unbeatable prices.

- Outcomes and likelihood of repeat business: Satisfied customers express willingness to recommend and would hire again for future exterior improvements.

- Customers consistently report prompt, professional, and courteous service from Midwest Building Exteriors, with ease of doing business noted across multiple projects.
- The company frequently works with homeowners’ insurance, providing communication with adjusters, assistance with claims, appraisals, and arbitration to secure repairs.
- Services include roof replacement, siding repair or replacement, gutters, and related exterior work, with experience coordinating removal and reinstallation of solar panels when needed.
- Projects are described as completed quickly, often within a few days to weeks; some repairs include temporary fixes during the claim process.
- Work quality is frequently praised for craftsmanship, thorough assessments, and neat cleanup; neighbors often request the company’s contact after seeing results.
- Project management, including personnel like a named project manager (Scott), is described as helpful, knowledgeable, and reliable, contributing to smooth insurance interactions.
- Customer experiences emphasize honesty, straightforward communication, and a workable, low-stress process, even for complex insurance claims.
- Outcomes span from fixing leaks caused by prior poor workmanship to full roof or siding replacements after hail or wind damage, with many customers willing to recommend the company or reuse it for future projects.

Craftsman Home Improvements (also referred to as Craftsmen) is described across multiple reviews as a reliable contractor for roofing, windows, and exterior work. Common themes include professional, courteous service; clear, timely communication; integrity and honesty; and thorough cleanup. The company is frequently praised for coordinating with homeowners’ insurance, including helping to ensure coverage for items like roof sheathing, and for addressing issues promptly when they arise. Customers also note strong project management, keeping to estimated costs and schedules, and coordinating well with builders or additional structural work (e.g., dormers).

Key practical details:
- Roofing: storm-damage roof replacements; timelines often as short as 2–3 days for a two-story home; no hard-sell approach; thorough site cleanup; responsive to follow-up questions or issues.
- Windows: replacements (e.g., 13 windows for a 1928 home); improvements in energy efficiency; high-quality installation; issues addressed promptly (e.g., same-day repair when problems occurred).
- Insurance coordination: several reviews mention negotiating with insurers to cover necessary work (e.g., roof sheathing) and ensuring alignment with plans.
- Other exterior work: eaves, gutters, and siding replacements; coordination with other contractors/builders when needed (e.g., dormer additions).
- Overall sentiment: customers repeatedly express high satisfaction and would recommend or hire again, citing integrity, professionalism, and reliable performance.

- Services and scope: The company handles exterior home projects including decks (new builds and repairs), roofing, gutters, soffit/fascia, and porches. They also undertake remodeling work and have experience with older homes.

- Initial process and design options: Customers report prompt on-site visits, often with material samples (e.g., Trex Transcends decking, Westbury aluminum rail). Proposals are provided, and projects can be led by named foremen (e.g., Myles) who coordinate design changes as needed.

- Adaptability and problem-solving: They adjust plans to real-world changes (e.g., larger-than-expected concrete patios) and work to meet code or city inspector requirements. Instances described include redesigns that still looked “great” and met regulatory needs.

- Timeliness and workmanship: Projects are described as efficiently completed (e.g., a deck finished in two days; other crews completing roofing and porch work with attention to detail). Workmanship is consistently praised, with emphasis on sturdy construction, quality materials, and professional installation.

- Cleanup and site management: Multiple reviews highlight thorough site cleanup and minimal disruption, with several accounts noting well-managed job sites.

- Communication and reliability: Customers commend responsiveness, clear communication, honest assessments, and reliable scheduling. There are notes of follow-up after projects to ensure satisfaction and to address any issues.

- Pricing and payment options: Several reviews describe competitive pricing and flexible payment options, with some noting they received multiple bids but chose this company for value and transparency.

- Notable outcomes and specialties:
- Decks and porches with durable materials (e.g., Trex decking, aluminum rail) and solid anchoring to footings.
- Roofing projects with timely repairs, adherence to codes, and willingness to assist with insurance discussions.
- Gutter, soffit, and fascia replacements using aluminum systems.
- Experience with complex or historic homes, including handling constraints of aging structures.

- Customer sentiment and recommendations: The majority of testimonials are highly positive, with repeated recommendations and expressions of intent to hire again for future projects. A few mentions of minor issues (e.g., minor scheduling challenges or a lone instance of a left-behind lumber item) were resolved or explained.

Customer experiences with Thompson Exteriors show a pattern of high-quality workmanship on roofing and siding, including detailed siding and trim work, and projects such as porch stabilization that improved alignment with the house. Several reviews note honest, hardworking ownership (Peter Thompson) and on-site oversight, with good willingness to discuss insurance coverage and options, including higher-spec choices when applicable. Projects are often completed to a strong standard with thorough clean-up, and many customers say they would hire them again for exterior work.

However, there are consistent concerns about project management and scheduling. Start dates and timelines are frequently hard to pin down, follow-up can be informal or handled via texts and after-hours visits, and some customers feel the process would benefit from more proactive project management. There are a few specific issues cited, including permits not being pulled, gutters not removed as quoted, debris and hazards left on-site, and at least one case of perceived ghosting after requests for repairs. A few customers also described stress from work occurring while they were away or from timeline delays.

Overall, for prospective customers who prioritize workmanship and long-term results, Thompson Exteriors tends to meet expectations, but those who require strict, well-structured project management should address timing and communication clearly upfront.

Customer experiences with Krech Exteriors cover siding, roofing, gutters, windows, trim, and painting projects. A common theme is strong communication and responsiveness from project leads (notably Mike Wieczorek and Pete Seidl), clear estimates, and detailed design and material guidance. Many reviews describe professional, courteous crews and satisfactory final results, with several projects completed efficiently and new jobs initiated quickly after estimates.

Practical details mentioned include:
- Siding projects that revealed rot under cedar, requiring an outside contractor to replace affected areas before continuing.
- Gutter installations praised for speed and coordination (examples: Oscar Betanzos and Joe).
- Roofing work sometimes performed by subcontractors; one review criticized the subcontractor’s workmanship and questioned the effectiveness of Krech’s warranty.
- A few notes of miscommunication or delays related to inspections or insurance processes, including a review where follow-up on a roof replacement estimate did not occur.
- Some projects involved subcontractors for painting or windows; outcomes were described as satisfactory by many, though a few reviews indicated variable results with subcontracted trades.

Overall, most customers would recommend Krech Exteriors and would consider using them again, citing professional staff, responsive communication, and solid overall results, while a minority highlighted issues with subcontractor quality or warranty handling.

- Services provided: roofing, siding, gutters (including new gutters and relocating a downspout), chimney work, and storm-damage repairs; some customers noted coordination with insurers.

- Scheduling: widely described as easy to arrange with flexible timing and responsive communication.

- Pre-install assessment: several customers noted Keyprime was the only company to inspect the roof before installation to ensure gutter compatibility.

- Insurance coordination: multiple testimonials credit Keyprime with helping navigate insurance claims and approvals; in some cases they defended claims with insurers.

- Warranties: many reviews mention warranties on both work and products.

- Quality of workmanship: consistently described as high quality, with careful installation, thorough cleanup, and attention to detail; some customers reported long-term reliability and quick project completion.

- Customer service and staff: frequent praise for professionalism and helpfulness of staff (Pat, Rachel, Scott, Heidi, Angela, Chad, Jordan, etc.); numerous notes about informative design advice, photos/videos during the process, and ongoing availability for questions.

- Communication and transparency: common positive remarks about clear estimates, problem-area photos, post-install updates, and guidance through insurance/appraisal processes.

- Pricing: several reviews cite reasonable pricing; one or two mention final costs exceeding contract terms or unexpected charges, suggesting potential risk points to verify.

- Post-project service: some customers report responsive follow-up years after installation (e.g., fascia repairs) and willingness to address issues after the sale.

- Overall customer sentiment: broadly positive, with many saying they would hire Keyprime again or highly recommend them for roofing, siding, and gutter needs; a minority mention negative billing experiences or isolated issues.