Craftsmen Home Improvements, Inc.

Craftsman Home Improvements (also referred to as Craftsmen) is described across multiple reviews as a reliable contractor for roofing, windows, and exterior work. Common themes include professional, courteous service; clear, timely communication; integrity and honesty; and thorough cleanup. The company is frequently praised for coordinating with homeowners’ insurance, including helping to ensure coverage for items like roof sheathing, and for addressing issues promptly when they arise. Customers also note strong project management, keeping to estimated costs and schedules, and coordinating well with builders or additional structural work (e.g., dormers).

Key practical details:
- Roofing: storm-damage roof replacements; timelines often as short as 2–3 days for a two-story home; no hard-sell approach; thorough site cleanup; responsive to follow-up questions or issues.
- Windows: replacements (e.g., 13 windows for a 1928 home); improvements in energy efficiency; high-quality installation; issues addressed promptly (e.g., same-day repair when problems occurred).
- Insurance coordination: several reviews mention negotiating with insurers to cover necessary work (e.g., roof sheathing) and ensuring alignment with plans.
- Other exterior work: eaves, gutters, and siding replacements; coordination with other contractors/builders when needed (e.g., dormer additions).
- Overall sentiment: customers repeatedly express high satisfaction and would recommend or hire again, citing integrity, professionalism, and reliable performance.