Keyprime Roofing and Remodeling

- Services provided: roofing, siding, gutters (including new gutters and relocating a downspout), chimney work, and storm-damage repairs; some customers noted coordination with insurers.

- Scheduling: widely described as easy to arrange with flexible timing and responsive communication.

- Pre-install assessment: several customers noted Keyprime was the only company to inspect the roof before installation to ensure gutter compatibility.

- Insurance coordination: multiple testimonials credit Keyprime with helping navigate insurance claims and approvals; in some cases they defended claims with insurers.

- Warranties: many reviews mention warranties on both work and products.

- Quality of workmanship: consistently described as high quality, with careful installation, thorough cleanup, and attention to detail; some customers reported long-term reliability and quick project completion.

- Customer service and staff: frequent praise for professionalism and helpfulness of staff (Pat, Rachel, Scott, Heidi, Angela, Chad, Jordan, etc.); numerous notes about informative design advice, photos/videos during the process, and ongoing availability for questions.

- Communication and transparency: common positive remarks about clear estimates, problem-area photos, post-install updates, and guidance through insurance/appraisal processes.

- Pricing: several reviews cite reasonable pricing; one or two mention final costs exceeding contract terms or unexpected charges, suggesting potential risk points to verify.

- Post-project service: some customers report responsive follow-up years after installation (e.g., fascia repairs) and willingness to address issues after the sale.

- Overall customer sentiment: broadly positive, with many saying they would hire Keyprime again or highly recommend them for roofing, siding, and gutter needs; a minority mention negative billing experiences or isolated issues.