Thompson Exteriors LLC

Customer experiences with Thompson Exteriors show a pattern of high-quality workmanship on roofing and siding, including detailed siding and trim work, and projects such as porch stabilization that improved alignment with the house. Several reviews note honest, hardworking ownership (Peter Thompson) and on-site oversight, with good willingness to discuss insurance coverage and options, including higher-spec choices when applicable. Projects are often completed to a strong standard with thorough clean-up, and many customers say they would hire them again for exterior work.

However, there are consistent concerns about project management and scheduling. Start dates and timelines are frequently hard to pin down, follow-up can be informal or handled via texts and after-hours visits, and some customers feel the process would benefit from more proactive project management. There are a few specific issues cited, including permits not being pulled, gutters not removed as quoted, debris and hazards left on-site, and at least one case of perceived ghosting after requests for repairs. A few customers also described stress from work occurring while they were away or from timeline delays.

Overall, for prospective customers who prioritize workmanship and long-term results, Thompson Exteriors tends to meet expectations, but those who require strict, well-structured project management should address timing and communication clearly upfront.