Sela Roofing & Remodeling

- Services and scope: Customers report Sela Roofing & Remodeling handling roofing (replacement, reshingling, chimney work), siding (including James Hardie siding), gutters, trim, soffit, windows, and related remodeling tasks. A few notes mention insulation glass quotes and basement repairs.

- Responsiveness and scheduling: Several reviews highlight prompt action—arranging a roof age inspection quickly, a leak assessment the day after contact, and rapid project timelines (e.g., 48-hour chimney tear-off and roof installation). Staff are described as accessible and communicative, with project updates throughout.

- Work quality and workmanship: Reported as professional, skilled, and efficient. Projects are described as being completed with high workmanship, careful cleanup, and minimal disturbance to surroundings (e.g., gardens, fountain, tight spaces). Some reviews note the crews operate like a “well oiled machine.”

- Cleanup and site care: Consistently praised for thorough cleanup and leaving properties clean and spotless after work.

- Customer service and interactions: Many customers commend friendly, courteous staff who are honest and do not oversell unnecessary services. Interactions with sales staff (e.g., Troy, Carey Lifson) are highlighted as positive, with some reviews noting comfort and respect in working with the company as a female homeowner.

- Pricing and quotes: Several reviews mention competitive pricing and value, with one customer comparing quotes unfavorably to Sela’s lower price. A note of caution is that one reviewer was declined a quote for insulated glass because they were not the owner, which disappointed them.

- Insurance and claims support: Multiple reviews describe assistance with insurance processes, including arranging inspectors and guiding claim-related steps. A customer highlights long-term support through an insurance dispute, illustrating persistence and advocacy.

- Reliability and aftercare: The company is described as a reliable go-to contractor for external home work, with rapid responses to damage after hail or tree incidents and ongoing maintenance needs.

- Overall sentiment: The majority of experiences are positive, with high satisfaction and recommendations to others, though a minority note limitations or specific policy constraints (e.g., non-owner quotes).